my experience at the clean freak has been amazing I worked with a guy named Preston he answered every question for me walked me through the process and got me going.. I've switched all my vehicles over from cobble stone to clean freak thank you guys read more

This car wash always seems to be broken. I went there today and the scrubber for the top of the car and for the passenger side were not functioning. So, I basically got one side of my car washed. This happens too often. I have a monthly plan that I'm canceling today. If I paid for that single wash, I would've asked for my money back. read more

I cannot cancel the membership by deceased boyfriend opened. I have tried to call them, used their online method. All I can do now is cancel my debt card. This company is highly unresponsive. read more

I bought gas at Circle K and said yes to a car wash, I did not know it was clean freak. I would not have paid the $11. This business just keeps getting worse and worse. It took three employees to figure out the code from Circle K to get me through the wash, the wash stopped running in between each customer and there was no one there to direct customers onto the rails or to pre-wash your car. Almost no suction on the vacuums at all. If there was any car wash anywhere around with the slightest bit of customer service, this business would be closed so fast your head would spin, it's an abomination. Last time the owner replied to my review and told me to email which I did, no response from them. read more

Fast pass "scanners" haven't worked for a year. Defeats the whole purpose. Service is terrible too.

Clean Freak is really going to shit off of McKellips. Nothing ever works anymore. Fast pass never works. Usually only have 1 person working and they can handle all the problems. read more

Worst automatic car wash I have been to. My vehicle is ceramic coated. Most times a pressure washer will clean it. Even with the brushes and sprayers it came out dirty. Not just a couple nooks and crannies. The whole driver and passenger door panels were dirty. When I asked about running it back through they gave me a hard time about it. Suggesting that I should have bought the more expensive wash. If the basic wash won't clean your car they shouldn't even offer it. Maybe this is how they sell unlimited washes? read more

I pay for the premium membership- approximately $27.99 a month- only to be met with no available vacuum spaces every time I go, no prewash sprays because the employees are having side conversations, and a poor washing and drying quality where there were bugs still on my vehicle and large amounts of soap and water on my vehicle post-dry. Also, I pay almost $30 and don't get air fresheners or dash wipes? Lame- Superstar does a way better job. I've tried giving this location multiple chances, but am met with the same results time and time again. Very disappointed because this is so close to my home and very convenient to go to read more

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Been a long time customer for years, and on May 28th I had some questions on the of the entrance lanes that has been down for about 2 months now, and spoke to the so called site manager Ken/Kenny he was very rude and disrespectful to me, he said the down entrance lane wasn't his problem or concern and told me if I don't like it to cancel my membership and I did exactly that when I got home! Tried numerous times to reach out to management above him with no luck, SAD! So I'm looking for a new Car Wash. This location is on McDowell and Powell Road Richard N read more

First of all they were out of dry towels and this is not the first time. Seems like they don't have enough employees ever since Circle K has taken over. I mentioned to the office and spoke with the "manager" who did get on it. When he delivered the towels I pointed out that the air pressure sprayers in the stalls were not working and asking when they were planning to fix that and the 2 stalls that have had vacuums broken for at least 3 weeks. His response was , "well when you watch as many cars as we do, it takes a lot of maintenance." That's no excuse for not fixing, in fact that just means to me they are making money hand over fist with that many customers and it should be fixed daily if not weekly as needed. Very disappointed and I have been a customer since the first Clean Freak in Phoenix. The car was was working so had to give it 2 stars. Better management would also be a good idea. This experience was Oct 24Th, 2025 at 1:10pm. I'm looking for another option. read more

Half the services don't light up when you go through and my truck that had already been sprayed down was still dirty. You pay for the best wash but only get basic many other things don't work like the brush arms. read more

I'm sorry to have to downgrade my review here. I visited recently and was very disappointed. My car did not seem to get all that clean. I'd liken it more to the car just getting rinsed off. (I noticed this the last few times too.) Granted, I do just buy the basic wash but it costs a good $10 so I expect more than that. I see the soap suds and brushes so I'm unsure why my car doesn't look very clean after. One of the reasons I even go to a car wash is for the free vacuums. I had to pull out of several bays because they were missing their vacuums - super disappointing. The only positive comment I can add is that the employees are always helpful and courteous. read more

As a long time customer at this location, I recently cancelled my membership due to a disrespectful manger named Ken/Kenny, terrible customer service! And you would think someone above him would reach out to me? Crickets! read more

getting pretty fed up with this place, seems like every time i've gone their recently, either the air doesn't work, the vaccums don't work. always someone new working there... read more

Although the staff member was very helpful, no one is ever available to answer questions about billing. Ours membership suddenly went up substantially without warning. Also, had an extra unknown $9.99 charge on a recent visit. I was unable to leave a voice message (voicemail box is full), so I visited the site. No one to talk to about these surprise charges. Cancelling my membership for shady management practices. Also, not a fan of the large potholes onsite, or the non-working vacuums. read more

The towels are always wet when trying to dry your car. However, this is a convenient low cost car wash. I have the monthly unlimited $20 pass so I come here a couple times a week. read more

Clean Freak Car Wash - Mesa - Going through car wash tunnel! - Car Wash Near Me - Mesa, Arizona

I joined this service two weeks ago and immediately noticed the back of my truck bed and tailgate weren't being cleaned. I even removed my receiver hitch to rule out any blockage, but the issue continued. When I brought it to management, they shrugged it off and offered no explanation or solution. That kind of customer service is unacceptable. I shouldn't have to pay for a service that isn't being performed, and I'm requesting a refund. Their website also makes it impossible to leave feedback or cancel, which adds to the frustration. Based on my experience, I would avoid signing up with this company. read more

This is the worst carwash I've ever been to. Most of the bays have 0 air blowers and 0 vacuums that work. The other couple bays are trash! I've canceled my service with clean freak read more

Absolute worst car wash ever! Paid $11.00 for less than 3 minutes of car wash, absolutely no drying time whatsoever, and when I tried to pull into a vacuum parking station, every single one was full and I waited for 10 minutes for someone to pull out, and finally left. So no drying off the car and no vacuum, this is a total waste of money! I highly recommend do not visit this location! read more

I cannot believe that someone can own a business and not make any improvements when they are needed. Aside from the carwash dryer, still not really drying, and the vacuums not working at all today, there's the issue of the HUGE potholes. When exiting the carwash today, I tried to avoid the crater but I still hit it and it knocked down my phone holder and my drink spilled out (luckily it was just water). And I knew it was there so I drove off with caution! That's just one of many potholes. How difficult is it to have these huge holes filled? Even if it's the responsibility of the landlord or the city, it needs to be addressed. Take it upon yourself to fill it with cement, sand, anything.... ! These GD potholes have been there for YEARS! I can see that the one, closer to McDowell, has been filled, half-ass'd. I can only imagine what the owners home looks like if they can't take care of their business. Just a matter of time before someone rolls their ankle and files a lawsuit.... It's simple neglect. The owner knows they have crater size holes all over, and that they're causing some damage to their customers tires, rims, alignment, and more! Hope this motivates the owner to fix their shit, or motivates someone else to open a new carwash next door. A one star rating here is very generous. read more

Clean Freak Car Wash - Mesa - Car Wash Near Me - Mesa, Arizona

Wonderful little car wash! Super convenient and friendly staff. I went through for a basic clean (think it's called the Classic Clean for $10) just because my car really needed it, but figured I'd go through again in a week or so to really clean it. Got stopped by a staff member before pulling through and he told me if my car wasn't clean after this wash to swing back through! I went to the vacuums after to do a quick clean of the inside and he found me again, pointed out some of their cleaning tools to help get all the gunk off my car, and made sure I ran it through again (free of charge)! Highly recommend, and thank you to whoever this employee was!!!! read more

I seldom complain about anything but this past week took the cake! Asked for the $14 wash, to focus on my tires. My car did not get rinsed and came out full of soap and suds. I pulled into the vacuum bay and told the guy " my car did not get rinsed and covered with soap." His response?? "Well. I guess you are going to wipe it off"!! Left me speechless! read more

Took my 2022 Honda CRV there to wash, mildly dirty. Bought the $22 wash. Car came out still dirty! Water spots every where. The windshield was still dirty, dirty on back window, mirrors dirty... low powered vacuum. Will never go there again. read more

A trip to Clean Freak transforms to you to a simpler time. A time when dirt didn't yet exist and birds had not yet learned to poop on cars. Pulling up, I have never experienced a long line at this location. Prices are... well... about what you'd expect for a car wash these days. Definitely numbers that I would have cringed at in my earlier years, but if you want to keep your car clean, then what choice do you have, right? To make things a bit more reasonable, I usually opt for the BOGO offer. You have 30 days to use the second wash. Water, soap, suds, more water, and air just about sums up the wash experience. Occasionally all of the drying/vacuuming bays are filled after exiting the wash, but if you wait long enough, then one will undoubtedly open up. Overall, I'm clean and a little freaky, so I like this place. ****FOUR STARS**** read more

Clean Freak Car Wash - Mesa - A little different view... - Car Wash Near Me - Mesa, Arizona

Washer's beware!! 1/2/23 I took my car through the car wash and both my windshield and my rear window were broken midway through the wash, completely shattering my rear window and flooding my car with water. Initially, the staff was extremely courteous and helpful, promised up to a year of free car washes plus repayment of damages. However, a day later, I was informed that they were going to do nothing to compensate me for either window that was broken and would sue me for defamation of character if I posted a review about my interaction with them. I certainly understand that accidents happen, mistakes are made, equipment malfunctions and I was in no way looking to profit from this incident. had they taken responsibility and took steps to have my windows replaced, I would've left a positive review. I would recommend you absolutely avoid clean freak car wash. Three days after the incident I am still waiting for the general manager to call me. They refuse to give me any contact information for the general manager and have t read more

Clean Freak Car Wash - Mesa - Took this picture just after the wash broke the rear window - Car Wash Near Me - Mesa, Arizona

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What a shitty car wash. I didn't think it could get any worse but then Circle K bought them and went cheap. They cannot even clean the bugs off of a windshield. read more

Thought I'd give them another try and found higher prices, other dissatisfied customers and my car wasn't washed, let alone, even rinsed off. Take this place of ur list. Brushes are down and won't be working until after maintenance on Wednesday. Still they keep operating with defective equipment. read more

Clean Freak Car Wash - Mesa - Washed side, left side of hood...... - Car Wash Near Me - Mesa, Arizona

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I have been a subscription member for several years now for two years. For the past several weeks, the right side brushes are not working and the attendants told me that management is aware and DOES NOT want to fix the machine. There is NO notice to the public that they will be paying for a full wash but only receiving half of the wash. THIS IS THEFT OF SERVICES. The attendants were helpful, but you could tell they are demoralized because of the many complaints that they have been receiving from patrons. Imagine paying for a gallon of gas and only getting half the gallon. Plain and simple, theft! read more

This is the worst performing car wash I have ever used. First time I went through I got a wash and pulled into the vacuum bay and noticed that the front of the car was not touched. I complained and was told that I need to pull into a vacuum bay first and pre scrub the front with one of their provided scrub brushes then go through the wash. So I scrubbed the front of the car down and took it back through. Second time I went through and came out of the wash there was a line for the vacuum bays so I drove on home. I looked the car over and the rear had not been touched at all. Had to clean the car by hand. Waste of money and time. read more

Clean Freak Car Wash - Mesa - Dirty rear of car after automatic wash. - Car Wash Near Me - Mesa, Arizona

I paid $8 for a car wash that didn't even clean my car!! They tried to convince me to get the $20 wash buy one get one free, glad I didn't waste my money. They don't even have towels to wipe your car down after. Waste of time and money. read more

Clean Freak Car Wash - Mesa - Post car wash - Car Wash Near Me - Mesa, Arizona

This is honestly the worst car wash I've ever been to. My car is NEVER clean after I go through and don't get me wrong, I understand this is not a detailed car wash, but my car is still covered in black dirt spots. My car wasn't even that dirty and I had to get out at their vacuuming station and use rags and the air compressor to get a lot of dirt spots off. Not to mention that I paid $20 for the "full service wash." $20 is extremely over priced for this car wash. I will NOT be coming back here again. read more

DO NOT BUY A MEMBERSHIP. The manager becomes a ghost if you have problems. We were double billed for a year and they did not remedy the problem. read more

took my minivan in and purchased the $20 wash. after the wash I pulled into a stall to vacuum and saw the whole back side of my van was basically untouched. I asked someone in the office and he gave me some kind of bs about old people get scared in the car wash if they don't turn things down....I needed to pre wash....that's why they offer towel service......the roof racks were up....so he prewashed it, I put the roof racks down and he sent me through again and it took a little bit more dirt off but it was still very dirty. it was not caked in mud, it was loose dirt from driving on a dry dirt road. I can't believe how pathetic this car wash is. AND, I never got my air freshener that was advertised on the board for this particular wash. I will not be going back. read more

Why did I pay $20 to sit in line for 30+ minutes & the actual car wash (entirely lacking) took less than 5 minutes, with 0 stalls open for vacuums after exiting the wash? This was a decent waste of my lunch break, and also cost me what one of the $3 flat fee car washes would have done WAY better. $20... then shoved into the mix of vehicles trying to enter, left & right. I waited in line for 15+ minutes. From the time I entered the wash to the time I exited (dreadfully close to the nice, Acura SUV bumper just ahead of me, making it anxiety ridden) time lapse was 2:23. As in- I don't believe the full list of TEN amenities were actually included in that 2:23 quick spray, blow & go. It's a total rip-off. No matter what price you pay, the wash is always the "median". If you paid for the cheap rinse, you suddenly feel their "mistake" is a benefit... but you notice when you pay $20+ & end up with the equivalent of the bare basic less than $10 soap/rinse with a little of the foam thrown on. I appreciated the employee help guiding vehicles in to the wash- but that also told me it's a frequent issue if someone has to manually babysit an automated production line. Seems like the lot space is too small for the function trying to be run at this location. Everything is cramped & slow. There is no reason for me to come back and I won't recommend it, either. I didn't get a good wash for the $20 paid. The wait time was way too long. There were not enough vacuum's to accommodate the demand. The facility itself was too small for the establishment's purpose & the existing grounds were sloppy/dirty. It was evident no one had emptied trash, picked up used rags or anything along the lines of organized. I feel like Chevron across the street could have done better without advertising their great awards/ratings then not living up to any of it. Because the signs plastered to the fence about AZ Central & other entities rewarding them stare you in the face during the lengthy line to wash. After exiting, there is a sudden inclination to ask HOW or WHY they "earned" those... ? Beats me! read more

Clean freak offers great monthly rates for multiple cars. I own 10 different vehicles and have three on monthly plans at Clean Freak. There are several locations along my commute that help me keep my cars shiny and new. You can also enjoy their services on a budget by waiting until they run a gift card special and double your money on Black Friday and around Christmas. Some locations offer detailing services for the extra clean treatment. Christian family owned and they are a great employer of young adults. Consider supporting this local business. read more

Read some bad reviews on this car wash but decided to try it anyway since it was so convenient to where I was staying. . I am very glad I did. The wash was as good as any drive through, but my wheels, which had a lot of road grime on them did not come clean. I talked to one of the attendants and he was more then happy to spray and wipe them down. He did a very good job on them . The price was not bad for the overall wash but they had many specials that if I lived here I would definitely take advantage of and make it my regular car wash. Whenever I am in the area I will definitely be back for another wash . read more

I have to say that I'm very surprised at the reviews of this clean freak location. I have been to other clean freak locations. I feel that this is probably the best one I've ever been to. The staff here are really great! And there's a few people in particular that are incredibly outstanding. But, The staff here are really good. But, that being said I've never had a rude person or someone who wasn't very helpful. It's always clean and neat here. The water is hard in this part of Arizona so it will leave water spots. When you come through the drive-through. You just have to make sure that you have a towel and can dry your car so it won't leave water spots. Clean freak provides covered parking with complementary vacuums and an air sprayer to get water out of the bits and pieces that tend to collect water. If you do get a membership, they do charge a credit card once a month. However they give you a receipt with an address that you can email and cancel your membership. I sold the car that I had my membership with. And they just transferred it to my new car. They were very kind about it and so awesome. Yes, I find the membership is worth it. You can go to any clean freak anywhere and use your membership. You can get your car washed every day if you want to. You can even get it done twice a day if you want to. I guess it's not for everybody. But, since it hasn't rained in this part of Arizona more than two days for the year. Getting your car washed often is very handy to keep it looking nice. read more

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The dryer is terrible and I end up drying my car each time, lately I just end up with spots and my car is still dirty.

Okay this will be long. We bought a family pass a year ago and 6 months ago we lost the pass, well I went down there to get a new and they told me they don't do family passes, so I came back the next day to ask again and this time they told me we don't have an account. So we get charged every month for 35 and finally my husband goes down there they give him a gift card a a sticky note saying we can use this for the rest of the month since we paid for this month + the last 6 months. I go there today they rip it up and told me they don't do that and they don't do family passes again. Multiple time we have gone there they have lied and played games. I will never go to any clean freak again! I advise no one to every go there! read more

Oh they will take your credit card and charge you monthly. You will have to cancel your credit card to get away. They will not answer emails, go to car wash and they direct you to 'corporate'. Corporate has no phone. BBB rating is F! Need I say more. Here is what BBB says: Clean Freak Car Wash F rating reasoning: Failure to respond to 11 complaint(s) filed against business 17 complaint(s) filed against business Length of time business has taken to respond to complaint(s) Stay away and never ever give them your credit card!! read more