The guy showed us before and after of carpet that looked like it was outside so I knew he would…read morehave no issues with cleaning our carpet because it looked nothing like that but I was absolutely wrong. it looked like he was never there. When i told him that i was disappointed in the results, he kept talking about lighting and photons. He said to give it 24 hrs but there was no change so I ended up having to clean my own carpet and it looked better than what he did. Our carpet was not bad, I just wanted to freshen it up but they literally just played in my face. Do Not waste your time or money!

BEWARE! These people are not professional and think they aren't capable of making a mistake. Chris…read morecame to my house last week to clean my carpet and couch. He was very nice as I was to him as well. I was so excited and grateful to get my carpet cleaned by a professional. They said the job would take approx 3 hours to do. It took him 2 hours to clean a full couch and 3 rooms. He was in a hurry to leave my house after dark to get to a call backs house. He told me it would dry in 1.5 days. On the 4th day my son and I put white socks on to walk on the carpet and it turned our socks dark brown and wet. I said this carpet is not clean. In my bedroom the carpet feels weird. It feels very chalky. I looked it up. Chalkiness after cleaning means there's too much cleaning solution still on the carpet that will eat the fibers and ruin your carpet. I took pictures and called the office saying there are still some stains left and the carpet is chalky, not including the paint stain he said he couldn't get rid of, other stains I believe we're not sprayed. She said I'm not trying to brush you off but the manger is in a meeting he will call you back. Great. I turned my phone off silent and answered every spam call (approx 40 a day) in hopes it was him. NOTHING. I called later in the day, the manager had gone home for the day. I called the next day, the admin said I'm sorry the manger is in a meeting he will call you back in 30 mins. PERFECT! . Waiting for his call he NEVER called. As the day goes by still answering every spam call while I'm at work, I'm getting several text messages from the admin saying sorry for your frustration call the office to solve your issue urgently. But I would call the office and she wouldn't answer the phone. It becomes night time and still no call from the manger. The admin text me a picture of the paint in my carpet that I know won't come out and says "the manager is aware of your frustration and your issue but some carpet is beyond repair. " I said OK so he is ignoring me and refusing to give me a call and what about the chalkiness? She said he will call you tomorrow. I said okay I will believe it when I see it. She said "OK he won't call" WOW. how unprofessional! I told her I was in the process of writing a negative review on Facebook. She said OK and we will respond with the pictures of how utterly filthy your carpet was when we got there. We have 14 years of 5k satisfied customers. I wrote the review and then was blocked from Facebook. I still have not received a call from the manager and this is the third day of me waiting. I'm not asking for a miracle here and I'm not asking for my carpet to be restored to look brand new. I'm asking for professionalism, which would be a callback from the manager in a timely manner. The chalkiness removed from my carpet in some areas. And the stains that aren't paint to be sprayed because I believe Chris didn't spray all the stains and what stains are left are the ones he didn't spray. But these responses and not getting a call back to explain to the manager myself what I'm asking for is completely unprofessional and not " top-tier Rated #1 Service". Her telling me that in 14 years y'all have 5000 satisfied customers tells me I should be contempt with what I got and that you don't make any mistakes.

Thanks Burt! Our 30 year old carpet looks so much better than I expected. It was nice to have such…read morefriendly service along with now having the opportunity to try the jam you left. Thank you! I would highly recommend Burt!

Great job! Such an easy process! Very professional. Highly recommend! Plus the cherry jam is…read morethe best!!!!!

We had an excellent experience with Magic Carpet cleaning. They are very responsive; they were on…read moretime and were in and out in no time. I was thrilled that there was no smell to their cleaning products so there was no chemical or fake smell after they were completed, and our carpets look great! I absolutely recommend Magic Carpet Cleaning!

After seeing many adverts, so-called discount prices and multiple carpet cleaning companies…read morethroughout the neighborhood, I passed by a house being cleaned by Magic Carpet Cleaning and the catchphrase on the van stood out. (Call "US On The Carpet). I popped my head in and talked to the owner of MCC and we set up an appointment for him to give me an estimate for my residence. Fast forward....a few years later and he is still the #1 person I call when the house needs a refresh. He not only uses organic cleaning solutions which works wonders, but also special solutions for those other stains from your furry friends. You would not believe how much dirt, grime, hair or skin cells a carpet can hold until you get a deep clean treatment. Other companies who use steam cleaning and harsh chemicals, only clean the top surface of the carpets and the deeper crevices are not touched. Whether you have berber, acrylic, high nylon count, olefin, microsuede furniture, Turkish carpets, Ken can clean them all guaranteed and his prices are phenomenal. Prices can vary, I had a Master bedroom, kitchen nook, large den, area hallway, and a few spots treated for a total of $160. On a side note, I have a long-haired and short-haired daschund who loves running around the house and they even have their own couch. When friends and family visit they are always amazed how the carpets and furniture are so clean and no dog smells here!!!

This company is very professional, definitely affordable, and was able to squeeze me on their…read moreschedule in such a short notice. Please book them for your next carpet cleaning needs.

Super impressed by the last minute appointment I got, the professionalism, and the quality of work…read morethat was done. Harrison showed up exactly on time, he was super friendly and answered all my questions. My roommates dog has been having accidents in the house and after Harrison left we walked through the house and we're just amazed. The carpets look brand new and it smells absolutely wonderful in here! 3 bedrooms and a hallway were cleaned and on the way out he even did my rugs by the front door! I would have paid 4 times as much as I did going with Stanley steamer or any other company. They take cash-app and Venmo which was convenient of not having to run to the store to get cash. Will be using this company every time I need the carpets cleaned. I never post reviews on yelp but I'm highly impressed. 10/10 recommend!

Showed up on time. Sent reminders before. Responded well to service requests. Did a good job…read more Priced very reasonably. I have used this company for 10 years and have never been disappointed.

The branch manager, a very pleasant and professional gent, called me to arrange for another service…read morecall to make things right. His crew is to clean and apply deodorizer to all of the previously-cleaned rugs at no additional charge. I am pleased with the branch manager's prompt attention to this matter. I'll update this review with the results.

5 stars is not enough for this company! Absolutely best carpet cleaning ever! The owner takes so…read moremuch time cleaning the carpets and truly takes interest in getting out every last spot & stain. The attention to detail is unmatched. I would highly recommend this carpet cleaning company!

Unprofessional, unreliable and full of excuses. Worst carpet cleaning experience in my adult…read morelife. I used them based on the five star rating and couldn't have been more dissatisfied. Steve kept changing dates of service and times using excuses like I need a baby sitter to there was a death in the family. If you want a drama free, reliable service I would choose someone else.

Punctual. Sent two kids to do the job. They were sloppy, flinging wet duct debris from inside the…read morevents onto our walls and wall mounted TV. They did not remove one vent due to height - did not have a long enough ladder (understandable). They said they would get the proper ladder and return. They did not.

I had my ducts cleaned today in my 1200 ft townhouse. They showed up on time, worked steadily and…read moreanswered my many questions. They were polite and removed shoes when requsted due to new carpet. They cleaned up as they went and when discovering a issue, resolved it quickly. The only reason not 5 stars is because they left dirt stains on my brand new mattress that literally was set up on Wednesday and waiting the 48-72 hours before you're to sleep on it. They were very apologetic...it was the new guy in training so I wasn't too upset with his mistake. He's still learning. They forget to move the bed back and I had to ask them to move the table back along with cleaning a few areas they missed but they were overall pretty good. I appreciate the final walk through inspection for wrap up. I was surprised that dryer vent cleaning didn't come with the service but am glad I had it done.