If there was an option for 0 stars, I would have given that rating instead. They use Dexterpay, and…read morewhile I've had success with it in the past, the last two times I've been there, it was down. Now, Dexterpay is non refundable, and there was no sign posted as to the system being down. When I contacted the managers of the store for help, they ignored my multiple calls and texts, after just replying with "yeah it's down, use a card or cash". Very disappointed with how they've run this business.

Horrible place and super dirty. The cost is freaking insane! I wouldn't go back if they paid me…read moretoo. Big time gang activities. The bathroom smells and is never clean. The machines will ruin your clothes and steal your money

We've become laundromat connoisseurs since becoming full time RVers. This is an amazingly clean and…read moresanitary laundromat with a great array of different sized machines. I'm a fan of machines with app capabilities and they have that. If you're old school you can still change bills for quarters and feed the machines. Owners were onsite and cordial and welcoming. Complimentary coffee and wi-fi. Clean restrooms. Help if you needed it downloading the app or how to run the machines. Drop off services also available. I would totally trust them with my laundry.

This is a well ran laundromat. There were numerous washers out of service this time; but times are…read moredifficult for supply chains so I'll not complain about that. We prefer the larger washers and they all did a good job. We had a dryer that wasn't doing a good job. We moved and the next one did fine and the gal there got our refund approved before we left. Thanks!

Love the wash and fold service. I'm in on travel and working 12-16 hrs a day and most weekends…read more The ability to drop everything off one day and pick it up the next all washed, dried and folded is fantastic. Very helpful staff and have recommended this to the rest of my field team.

Nasty dirty gross unhealthy AREa few words to describe the place. It should be shut down to be…read morehonest. The prices are INSANE. Use any other laundry mat except snow white it's just as disgusting

From the owner: Ottumwa Launderette is a modern, convenient laundromat dedicated to making laundry day stress-free…read more Our facility features state-of-the-art coin-operated washers and dryers designed to handle loads of every size. We pride ourselves on maintaining a bright, clean, and welcoming environment that caters to busy professionals, families, and students alike. At Ottumwa Launderette, you can expect: Efficient Service: Our high-efficiency machines ensure your clothes are washed and dried quickly without compromising quality. Comfortable Amenities: Enjoy ample seating, a clean waiting area, and free Wi-Fi while you wait for your laundry. Customer-Centric Approach: Our friendly staff is always available to assist and answer any questions, ensuring a hassle-free experience. Extended Hours: Open seven days a week so you can fit laundry into your busy schedule. Experience a fresh start every day at Ottumwa Launderette—your trusted local laundromat for quality, convenience, and outstanding service.

great laundrymat-machines all work or they refund you. they have sodas & snacks and magazines plus…read moreTV and an arcade to keep you busy. right across from the Amtrak station. Very nice people run this place.

Clean machines with softened water. Machines that work well! Its easy to get in and out. Its not…read moreexpensive. Plenty of different size machines!

I brought in something that needed to be laundered and folded...I feel like they gave it the best…read morecare, took extra effort and had amazing customer service!!

Clean space. Well let. Lots of machines. Takes coins and credit cards. Doesn't accept Apple Pay…read more Would get 5 stars if it did. ‍

I liked this place! Nice touch on the walls of the flood photos positioned literally where the…read morewater line was (WAY up high). They *completely renovated* the laundromat since then so the machines were all new, fresh paint, you name it. Very clean laundry facilities, good parking, nice people, clean bathroom, allowed me to get refreshed before heading down the road again on my 8000 mile trip.

Zero stars wasn't an option. Passing thru needed to wash 4$ per wash 75% of the machines don't…read morework. Complete ripoff.

Nice and clean. Decent variety of washer sizes. FREE dryer use!!…read more Reasonable cost to wash. Seating areas available.

Great laundromat. My roommate and I come here to do laundry fairly frequently since it's more…read moreefficient than using the one machine at our apartment complex. They have free wi-fi and there are quite a few tables so it's not too bad of a place to just hang around while you wait for your laundry. It can get pretty busy depending on what time/day you come but Java House/Heirloom is also just a couple of doors down if you wanted to get some food or a drink while you wait instead. I really haven't done my laundry at very many other laundromats, but I think the pricing here is fair. They have both top load machines as well as front load machines in several different sizes. They also have a different sized dryers as well, including the really really big ones, so it's great if you're trying to wash the bedding and towels that you've been putting off washing for the last 2 months. I recently had the experience of putting coins into a broken machine. Laundromania was great at not only fixing their machines in a timely manner but also refunding me the money in the mail which I wasn't even expecting since it was only a couple of dollars! Great customer service, and I would recommend it if you're looking for someplace to wash your clothes!

Exceptional staff that are constantly cleaning machines, floors & restrooms, This creates clean…read morefacilities and never have to wait for machines.

There are two locations of the laundry place in Ankeny and this is for the newer one next to a…read morebagel shop. This place started off really well. Plenty of machines, the cleanliness, the openness were all great. But over the past year, it has all gone downhill. I put money in the change machine, a $20 bill in fact and received only $1.25 in change. I left three notes and made two phone calls and was assured that I would be reimbursed. Two months later still nothing. And more and more machines are tagged as out of order. What happened to this place in the past year? Poor management and maintenance.