great customer service, they do very nice work on cleaning clothes. i would recommend them to…read moreanyone looking for a laundry pick up service in Des Moines

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!

Quick service & helpful staff!…read more I received a handwritten thank you & coupons in the mail in the week after I first used them. Customer service with a personal touch!

I had an issue with a $100 sweater that I had dry-cleaned, and it looks like the string had pulled…read moreduring the cleaning process. Virgil, the owner, had tried to have it repaired it but it didnt look like it fixed it. When it came back, I told him that it wasn't repaired, and he kept on insisting that it was a manufacturing defect. I told him that the thread had pulled that it left the front of my sweater crunched, and he kept on insisting that it was not his fault and he wouldn't do anything for me any more. He said that I had to take it back to the store where I had purchased it. Then he said repeatedly, "Good Bye, Good Bye, Good bye." He raised his voice to me over the phone with 3 of his employees in front of me (and they could hear him over the phone)- and they were all SHOCKED at how rude he sounded on the phone. They kept on apologizing on the way their owner treated me - and they all agreed that this wasn't a manufacturing defect. He was incredibly rude and very unprofessional and I am definitely not going back.

Consistently do a great job. I've taken my dry cleaning to Victoria cleaners forever, but the last…read moretwo items were really tricky. My spiteful dog peed on my husband's favorite suit. No, the husband was not in the suit at the time. I was reorganizing and hung the suit on a doorknob for five seconds (seriously, FIVE seconds)! The folks at VC told me the suit would have to be laundered first because dry cleaning would set the odor in. They told me it might shrink, but they'd do it in cold. I had no choice but to let them do their best. And their best was perfect! Husband is none the wiser. The second challenge was my oldest son's weighted blanket. It's WHITE and came with a duvet cover. My apartment-dwelling genius offspring spilled food on it, removed the duvet, and never replaced it. A YEAR later, he calls to ask how to wash the blanket. The details are grim, so I'll just share that this poor weighted blanket was so filthy I didn't think it could be white again. Victoria cleaners did it, though! Looks like new. I don't know how, but they did it. They are miracle workers, in my opinion.

Brought in a silk duvet, now it REAKS of spray tan. Like wtf???? Looks nice, but whole room now…read moresmells like fkn spray tan. How does this even happen.

A lot of the machines were out of order. The machines I used, the big gray ones in the middle left…read moremy clothes smelling musty. Couldn't use debit card (come on, come into the 21st century. Just wasn't very well maintained. I won't be back.

Great service and clean establishment. Would recommend for anyone needing a clean and safe…read morelaundromat.

First time trying this place out. Dropped of a shirt and pants(Aug 20th) to get pressed. Was told…read moreIt'd be ready by next weekend. I went to go pick up my items the 26th. Turns out they lost my items for the wedding which was the 28th. I had to purchase the same clothes. I have been trying to get ahold of some body to get reimbursed with no reply back. Don't recommend this place.

They leave a lot to be desired. Prices are ridiculous and when asked about pricing specifically,…read morethey will not tell you. Turnaround time is not that great.

This did not go well. I paid for 1/2 the cleaning up front and she never showed nor did I get my…read moremoney back. She had excuses for not coming and I gave her other chances, but she never came, nor refers the money like she said she would.

Nya and her partner were friendly and worked hard. Performed all of the services we agreed on…read more Would recommend.

Sarah does an excellent job with laundry and other cleaning and organizing tasks have had her…read moreassist with. She washes according to my preferences with more hanging or laying flat to dry. She has been quick with several cleaning tasks as well and also works well with my teenager too. And has been a great help with sorting things in closets as well as getting laundry folded and into proper storage locations in an organized fashion.

From the owner: At S3J Cleaning Services, I take pride in making your environment spotless. Whether it's business…read morecleaning, household cleaning, laundry services, or those odd-end jobs, I've got you covered. Enjoy more free time as I handle the chores with efficiency and an eye for detail. Let me do the cleaning so you can focus on what truly matters!