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    Clean-N-Tidy

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    3 years ago

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    Royal Flush Cleaning - See our specials at www.royalflushcleaning.com

    Royal Flush Cleaning

    (4 reviews)

    I recently sold a house in Hagerstown Maryland. My clients wanted to move into a nice clean house…read more The previous homeowners had a lot of items in the house it wasn't dirty but it was a big house. I waited till the last minute. I called Patricia I think on a Wednesday. My clients are moving in that Saturday. So I needed somebody very quickly to go in there on a Friday and clean a 2,500+ square foot house. Fortunately, Patricia was able to accommodate me. I don't represent buyers very often. I usually like to give them a gift. It's usually a home warranty and the gift basket sometimes a specialty gift. I guess this falls into the category of specialty gift. I checked in with my client this morning to find out how Patricia did. He said and I quote, '...they did their job'. That's all I can ask from anyone. And I gave him five stars because they did it for me with very short notice. And they did it for me without breaking my bank. Thank you very much, you guys did great.

    I'm giving the Royal Flush 3 stars. I DO like the cleaning lady that comes. But I DON'T like that…read moreit's only one lady to do my whole house. I mean if I'm cleaning my house it'll take me all day and maybe part of the next day so how can one lady do it all? I feel bad for her. I'm also not a fan of management. I send emaiLs and don't hear back for days. Each time I finally got a response, there was a story. I get it. We all can have personal issues come up. But come on each time you respond. The last thing is I don't get a call or email or text letting me know when the cleaning lady is coming so I have to leave my check out just in case. And then have the cleaning lady show up on a holiday when we had no idea she was coming because management never responded to my email. I felt bad for her. But we were not dressed and out of bed yet when she came so she had to leave. Then I haven't heard back on rescheduling. Ugh.

    Daphne's Cleaning Service

    Daphne's Cleaning Service

    (10 reviews)

    I used Amazon Home Services to schedule an appointment with Daphne's (they accepted my bid for a…read morespecific time and date). This was scheduled several weeks prior to the planned date, with plenty of time for adjustments on either end if needed. The night before they were supposed to arrive, they sent a message stating a completely different time than the one we agreed on. No explanation, no apology, no checking to see if this was an OK time. They were just insisting that they were coming at this new time. I wasn't even going to be home at the time they were trying to come here, so it was a no-go. They proceeded to send me really bizarre texts that didn't make sense. Then they blocked me. So, thanks for wasting my time by accepting a bid for a job you had no intention of completing.

    Horrendous, unprofessional service. I made an appointment 10 days in advance and the morning of…read moretexted them to confirm an exact ETA. They proceeded to read my message (with iMessage read receipts), but didn't respond. I texted 5 more times and called, no response, but they kept reading my messages. 90 minutes after they were scheduled to arrive they still had not communicated anything to me - no explanation, no apology, no offer to reschedule, nothing. I can't believe how rude and unprofessional they were. Note - I was a repeat customer. The time before this they were 1 hour late, but had responded to me at least to explain. Never wasting my time waiting around for them like this again. Plenty of other cleaning services in DC with reasonable rates.

    Clean-N-Tidy - homecleaning - Updated June 2026

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