I wanted to leave a stellar review but in the end the customer service and the cleaning service did not deliver at all. I moved out of my 2bed 2 bath condo and needed a deep cleaning service asap to have it be ready for renters to view. When I called, Manuel was incredibly professional and informative, and was able to slot me in for the next day. I opted for the move in/move out deep clean service and left specific directives over the phone of what areas needed special attention, mainly my laminate wood floors which had some white caked on dust from a rug pad that had been on the floor for ten years and left white residue that needed a bit of extra cleaning to get off. The three cleaners that came were very nice and did a good job except for the following: My sink did not look like it had been cleaned with stainless steel cleaner and was did not look clean. My white quarts countertops also did not look cleaned with the right cleansers and I had to go over them again with a magic eraser. The main problem was the floor. I pointed out there were several areas that still had white powder on them. I pointed it out and even got on the floor and started to rub them with the magic erasers. The cleaners saw me doing this and when I said they should give it another pass they didn't and just left. I had to spend another 30 minutes going over with a magic eraser. When I called to let Manuel know, he told me the service had been completed and offered no solution. I insisted that me having to do it myself means the service had not been completed and asked for a discount. They offered me $20 off of a $320 dollar service and then when I saw my receipt the next day there was no discount. All in all, I would not recommend them as the customer service is nowhere to be found. As a first time customer I should have been offered a free clean or a larger discount for services not completed. Look elsewhere for your cleaning services. Bright home Solutions doesn't look out for customer satisfaction. read more

After the incident customer care called me personally to follow up. Although they never took responsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy. read more

Updating this review to confirm that the quality is of the highest caliber year after year. Always punctual and thorough cleaning, and with reasonable pricing and very flexible scheduling. Cleaning children's bedrooms and bathrooms is no easy feat. Our kitchen and dining room are always left sparkling. There is no company that is better! Thank you for your kind and attentive service. read more

Quick response, good job cleaning, however I paid extra for a deep cleaning and they did not clean the blinds as requested and the walls and baseboards were not thoroughly cleaned. read more

So you were supposed to clean our house on friday. You delayed until monday, and finally when you clean the room, you break my computer, and YOU KILL MY PET. Yup, my mantis was perfectly fine on Sunday, and was perfectly fine monday morning. But i enter the room again after you frauds clean it AND JARVIS IS DEAD, crushed, squished onto the wall of the enclosure, and my computer hinges broke too just to rub salt in the wound, you are a terrible company and i will NEVER go anywhere NEAR you idiots in my lifetime, for the sake, of AVOIDING A MURDER OF A PET Let me phrase this in simpler terms dummies like you can understand: YOU KILLED MY PET Bye. would give you a negative star rating if i could. read more

We had Brighthome Solutions over to deep clean our basement, and they did a fantastic job, cleaning from ceiling down to the floors and washing down the walls too. Excellent value for the money, and not a single minute wasted. Highly recommend. read more

It was very little effort required to locate and communicate with credible vendors. I hope my selection performs well.

Oh my goodness! These ladies are THE BEST. Hands down. No cap. My house has been slowly falling off a cliff while I've been struggling at work and the kids have been going back to school. My weekends have been FULL and cleaning hasn't happened. Other than kitchens and bathrooms, trash and laundry there has been NO cleaning here in weeks AND, despite living here for 5 months, we haven't fully unpacked. In despair I placed a Yelp! Project bid request for another company and Bright also responded. They were the only company who offered three people at an amazing rate and almost immediate time. I could have cried They have an amazingly professional portal AND they take credit cards, which is super nice. The time was set for 8:00am. My doorbell rang at 8am! They brought all their own stuff and they are SO QUICK, efficient and well-trained. With my minimal instructions, they got my six spaces done and 20 boxes emptied, broken down and stuff put away within 6 hours. This is the cleanest and most organized my space has ever been. I loved the experience. They were SO SWEET AND RESPECTFUL. They saved my sanity. SAVED IT. I cannot tell you how awesome this experience was. I have five kids and most people take a LONG TIME to get through the clutter that my kids can create. Not these ladies. When I tell you, they finished my sons (9&4) disaster area of a room in 30 minutes, including putting away and folding clothes, I'm not joking. Every time I thought I'd just set them up in a space and let them work, they were like "we're done!" Bottom Line: Whatever you're booking them for, or thinking about booking them for, do it!! And be prepared to tip these ladies, they WILL EARN IT. (And no they don't ask or expect it), they're Uber professional. Saved my sanity. read more

Wow is all I can say!! I hired Bright home solutions to do a clean out for me and they did a spectacular job! My place was cleaner than when I moved in! They did a very thorough job cleaning the kitchen, bathrooms, living, dining room, and 2 bedrooms. The place smelled so clean when I walked in to do a spot check! They also did a deep vacuum and cleaned the floors in the living/dining/kitchen areas. They also cleaned the windows. And the fridge was really clean! I need to hire them again to just come to my house and clean regularly because they really are that good! read more

Bright home solutions - Home Cleaning Near Me

Quality of work was great! Cannot complain. Wonderful cleaning service. Only issue, and first impression, they were 2-1/2 hours late after they charged a $50.00 cancellation fee the day before. I was fine with the cancellation fee the day before, but then you show up 2-1/2 hours late the next day? read more

Not really worth the $$ for cleaning service and they would asking for extra $ in the end which left you no choice but go ahead with extra $. If you chosen their service, make sure you look under the hidden spots. They don't vacuum or clean the hidden spots. read more

Bright home solutions - Home Cleaning Near Me

I liked that they were more careful cleaning around my plants than other services have been. I was also pleased with the oven cleaning when we added it the first visit. They did a good job dust removal on the blinds and visible surfaces, but they missed dust on the ceiling fan and some under our coffee table that our old service was better at taking care of. After the most recent visit, I noticed that they only cleaned as far up the toilet bowl as you could see while standing directly overhead; my husband was unhappy that they used up our paper towels in the kitchen; and weirdly they left some used disposable gloves in our indoor bottle/can recycling bin. Our trash cans weren't cleaned, and both visits I wasn't impressed with their cleaning job on our upstairs shower (multiple areas of water mold were left so untreated that I suspect they didn't even apply cleaning fluid and just dusted around; I don't know how else a wet paper towel could've pulled up so much scum and residue). At the end of the first cleaning, we pointed out an example spot of the water mold that had been missed, and after it was "done" we realized the other spots of water mold were still ignored. TLDR, we're going back to our old cleaning service. This company had competitive rates and their team was punctual, but after giving BHS two chances to dazzle us, we'll choose our old service that was always-running-late if it means we actually get a proper deep clean on 2000 sq ft. read more

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They were sort of rushing through it - some parts got a good cleaning, but those sneaky spots like under the couch and behind the TV stand...etc didn't get any attention at all. They wrapped everything up pretty fast, in about an hour, like they were on a tight schedule. read more

I have nothing but positive things to say about bright home solutions. The scheduling process was very easy. They have an online scheduling process but I had questions so I called. I can't remember who I spoke to but he was very friendly. As far as the cleaning, the ladies were amazing from start to finish. They arrived on time and got started right away. I have never seen the house this clean. The prices are very reasonable and they really allow you to tailor the cleaning based on what you want. I will be going back to them, again. read more

I work for a realtor and I hired Bright home solutions to do a move in/move out clean. They did a great job and we'll be using them again in the future! read more

The team was on time, provided great service and easy to work with. Thank you, Bright Home Solutions!

Good quality of work done! Very efficient. Just note that the 1 hour window is only for the cleaners estimate arrival time. Be prepared that they could be late. But the work overall is pretty good! read more

I have used this company several times. They go above and beyond. They have even been able to get a stain off my tub that had been there for years. This team truly goes above and beyond! read more

I did the first cleaning at my house with BHS back in February. When I get back home after they finish the cleaning I was so happy with the service. Kitchen was looking brand new, and the appliances were very clean. The organization in the bedrooms and the cleaning in the bathroom was great. I love the fact that they are very detail oriented, and have great common sense to organize the spaces. I would definitely recommend this service to everyone to do it periodically in the year to keep your houses neat and clean. Thank you Noe and Mariela for the great service. read more

I was so impressed by the work the two ladies did yesterday!!! They worked so hard and did a fabulous job I cannot thank them enough!!

Save your money, and don't pay extra for the deep cleaning. I cleaned my house today, and it wasn't worth the money I spent. Several baseboards were untouched, cobwebs were left around my front door, and trash cans were not cleaned--all items for which you pay extra with the deep cleaning. Additionally, several shelves were left untouched, and I specifically asked about grout cleaning, which did not happen. I would not recommend using this company. read more

I was very impressed with the service from the initial request for a quote to completion. Noe responded very quickly and was able to adjust the quote once I confirmed exactly what I needed. Iris and Maria came on time and exceeded our expectations. Everything was spotless when they left! We will definitely use this service again. read more

Two nice ladies cleaned my son's very dirty apartment this week and they did a great job. They arrived on time, completed their work as scheduled, and the place was much improved. I will use their services again. Linda Silver Spring, MD read more

Needed disposal and cleaning. Had a lot of trash and my apartment was quite dirty. Four women came, who immediately started working. They worked hard and strong. I could barely believe how quickly they had the trash and clutter cleared away. My place came up cleaner than i thought possible. They finished much faster than I expected. The price was very reasonable. Talking with the owner was easy and very businesslike. Straight talk about what I needed rather than what he wanted to sell. I will set up the monthly cleaning service as soon as work out my schedule. read more

They did an excellent job with cleaning my floors and baseboards, just like I asked them to do. They cleaned up diatomaceous earth like it was nothing. Also, they taught me a few things about how to organize and clean my space a lot better than I currently was doing. I truly appreciate everything they've done, and the time they spent on my house. Highly recommend! read more

Amazing! Quick response. Super communicative. The house looked like a million bucks. Easy online payment and tipping. Home run!

Noe's team did an amazing job. My place looks fantastic after their cleaning. I will 100% be using them again. -Ian read more

Have used them a few times and very happy to recommend them to others. Always on time, professional and thorough.

I recently moved to a new home and after reading a bunch of reviews online for various cleaning companies decided to give Bright Home Solutions a shot. I'm glad I did. Their online system makes setting up a cleaning schedule super easy and Noe has been very responsive to emails with any questions I've had. Mariella and Rosie have been out to clean my home twice now and I've been very happy with the level of service provided. My bathrooms look spotless and my floors are so clean once they're done! (Well until my small children and pets mess everything up lol!). Overall I'd definitely recommend this company! read more

value like crazy! $328 to 355? Total..............very very disappointing! Are you giving an estimate for cleaning a house or cleaning a building? read more

I was originally pleased with this company's regular cleanings of my apartment. But then I hired them to perform a Move-In Clean for my house and while I paid over $500, I got a 2 person crew (the same number that would have come for my small 2 bedroom apartment). I reduced their work by removing vacuuming (got the carpets professionally steam cleaned). So I would have expected everything else to be done to perfection. Instead, I found that their Window cleaning did not including wiping down the sills thoroughly or cleaning the outside of the windows (despite my modern windows being easily tiltable. I had specifically asked for garage cleaning and they just skipped that entirely. And I found plenty of cobwebs and dust after they left that just was never addressed. And I even forgave them for breaking a glass shelf in the shower. Do not hire them for a big clean. read more

Once again, we were shocked and how beautiful a visit from Bright Home Solutions can make our home look! Booking is always easy and the care and professionalism of the team is wonderful. The results? Always amazing! read more

The team was very thorough, professional, friendly and on time. They showed me what a professional cleaning service can do! I would definitely recommend them to a friend. The business owner schedules the appointments and he is great! read more

My husband & I hired Bright Home Solutions at the beginning of June to clean the home of my elderly father who had just passed away. The home was very large and had not been deep cleaned for many years. We needed help desperately and quickly since people would be coming to the house after the funeral. The cleaning team did such a great job then, that we hired them again for a "move out" cleaning two months later! They listened to our specific needs and concerns and provided the exact cleanings we asked for. For example, the day before our scheduled appointment, we realized we needed to add on window cleaning and the team was not only able to accommodate our request, but did an excellent job! They are very professional, responsive, reliable, prompt and hard working. We would highly recommend Bright Home Solutions! read more

These people are the BOMB! I have only used professional cleaning services a few times in my life, but I know excellent service when I see it. I ordered the "basic" cleaning just to try them out, and I was amazed at how thorough these two women were - even taking out the vents under the microwave and cleaning under the stove burners! I can't imagine what would be entailed in deep cleaning... Anyway, the service took an hour longer than expected, but I was still charged the same flat fee that I was quoted. Noe is a great manager - he always answers the phone and provides clear information... I just booked them again for next week! read more

Excellent service from beginning to end! They were easy to book, communicative throughout the process, prompt in arriving, thorough in their work, professional, efficient, respectful - all the elements that one rarely sees nowadays in businesses, sadly. They even gave me a pair of foot covers to wear in my new house after they had cleaned and I was inspecting the results - I hadn't thought to bring any. I won't hesitate to use them again! read more

This is a wonderful business. I called them several times, and every experience was praiseworthy. Teams were very responsive, timely and most importantly, left the apartment as if brand new! Especially bathroom and kitchen fixtures - my friends were convinced they had been just replaced. :) read more

Booked for deep cleaning and was very impressed with the results! Have now booked for ongoing service due to high quality!

I was really looking forward to using this business based on the glowing reviews, however they no-showed to my scheduled appointment and then charged me like they came!! read more

I recently had surgery and my husband has been taking care of me and everything so I wanted to take a little off his plate and have someone come in to clean our one bedroom apartment (~700 sq ft). I read Bright Homes' reviews on yelp and decided to book with them. They did not disappoint! Booking was relatively straightforward and easy through the website and I liked that I could pay with my credit card (including tip). Our cleaning team arrived on time and finished the whole apartment in under an hour. They were quick yet thorough and our apartment was spotless when done. I wish I would've asked what they used to clean our floors - they were streak free, which I can never seem to accomplish when I do them myself! I would definitely book with them again in the future. read more