I had a complete bathroom remodel done this spring/summer. Called Franks to provide an estimate on…read morethe plumbing work since they had done a couple of repair jobs for me in the past. Al (Alfred) and his team from Frank's were assigned to the job. Al came out to look at what needed to be done; the estimate also included a tub replacement ( I purchased the tub & had it delivered for installation). He also met with the construction contractor (walls had been removed) to discuss what needed to be done from his end. I received the estimate the next day - scope of work was very thorough, detailed & complete. So much so I was able to use it as a punch list for the plumbing work. When time came for plumbing work, Al & his team arrived on time, were completely focused on getting the pipe work updated & completed; tub installation completed on the 2nd visit. On the final visit, faucet installed in the new sink, all plumbing work was inspected by Al & ready for Township Plumbing Inspector. This was not an easy plumbing job by any means. Al & his team from Frank's did an exceptional job - all work was organized, performed professionally, work areas were all cleaned after jobs were completed. Final inspection done by Plumbing Inspector passed with flying colors. Pricing for the job was reasonable, given the amount of work that had to be done. Thank-you, Frank's Plumbing & Alfred for an outstanding job!

My vote is split between plumbing and the sidewalk cement work. Plumbing gets a 5, cement work 3…read more For the plumbing service I dealt with Ed P. and the work was done by Leo and Joe, who did the complete job in a day. They dug from back downspot to street, laid new piping, added stone by street and backfilled the dirt. Excellent. The cement side was a different issue. I dealt with Ed R. The cement work is subed. When the crew came to dig up the sidewalk I saw on ring camera that they did not remove one of the contracted pads (they were supposed to do 4 pads but only did 3). I contacted Ed R. while they were still at my house. Later that day the three pads were cemented in. That part of sidewalk was well done (even if not all pads were done). A month later a new crew came to dig up the fourth pad, they did mine and the neighbors. Horrible job. They stomped all over my new grass, The new pad near my other ones was too high so they leveled it down the last three inches but you can notice that it's not level, the pads by the grass are sloped down (maybe they didn't pour enough cement), not very smooth surface, and when they cleaned up they did it by my decorative curb (leaving stains on it). Communicaton with Ed R. was lacking.

Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.

Needed to replace my 40-yr old Central A/C. Came out on a Sunday and gave me a fair quote and then…read morewas here the next day to install. Being handicap and 80 yrs old I couldn't go to basement to see how it looked completed. My Son however went down the next day and saw a flashing Red Light on cold air return. I looked it up online and found there may be an error, so I called Roys and came out the next day. It was explained the light was like a heartbeat to let you know it was working. So everything is ok, they even brought out some Free furnace filters to last for a year. All in All I'm pleased with Service.....

The service was excellent!!!. They used quality products and the technician was great he answered…read moreall my questions and very polite. They also did a fantastic job cleaning up after themselves. Also spoke with the owner very very nice!!! I will be using Sewer Pro for all my plumbing needs . Thank you sooo much!!! God Bless

Joe and his crew were fantastic!!! Professional and attention to detail above and beyond. They took…read morecare of a big drainage problem with the utmost care. Exceptional work and work ethic. I have referred them to everyone I know!!!

We (husband & myself) contacted Stephens Plumbing after our water heater exploded. We called in the…read moreevening at 9pm they did not return our call until 8am. After a brief discussion they said they would be here after 2pm. We called around 3pm. Voice mail. 4pm. Voice mail. Ghosted. Finally around 6pm we received a text back informing us that they were not coming over and will be over the next day in the afternoon. It was an incredible disappoint and we let them know and were going to find someone else. We received a text back saying that "they didn't promise us anything, he was sorry he hurt our feelings and he has plenty of other clients." The rudeness and unprofessionalism was shocking. This company left our family (children) without hot water. This situation could have avoided if they were not so arrogant and unprofessional. If I could give them negative stars I would. -5 out of 10.

Would give 10 stars If I could. Jake was here today to fix my clogged kitchen sink. Right on time,…read more friendly, polite and most importantly he knows what he's doing. Even though it's Friday afternoon, he didn't seem rushed. Made sure everything was good and did not leave any mess. Highly recommend Stephen's Plumbing! I never have and never will use any other plumbing company. Fair price too!

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

Sal is the man! I have been using his services for about 2…read moreyears now and have been happy with every visit. He always makes/takes an appointment, keeps it, and does great work. He is the first person I call when I have an issue or question with my house and he can usually resolve it. Highly recommend!

Won't pick up the phone. I've tried calling four times and each time I get an automated text…read moremessage and refusal to call back. Call me old-fashioned, but if I'm going to have someone in my home performing expensive work, I want to know who I'm working with over a conversation, not robo-texts.

Had a new electrical service line and panel installed. They arrived on time, were professional from…read morestart to finish, and did outstanding work at a great price. I couldn't be happier with the results. Highly recommend!!

Responsive...timely...efficient.... Reasonable... great work…read more& major clean up 11out of 10 !!!

Came in and diagnosed a lot of our issues but they never got back to us with an estimate to fix…read morethem. All of my messages asking about the estimate were marked "read" but not responded to for now almost two weeks. Sucks but it is what it is. Edit: To respond to the reply from the business owner (because I'm will come with receipts), we called because it was 52 degrees and dropping in our house where we have animals. The furnace was running but not working. The guy came and told us to take up the carpet the seller placed over a vent that was causing our furnace to overheat and it started heating up immediately. And as for the state of our house, we did have numerous piles of boxes as we had just moved in a few days previous. Insinuating we're messy or something was extremely unprofessional and rude. Also I attached a picture of the time he offered us that was 4-6pm, he makes it sound like they came out at 8pm to fix it. I already messaged him privately telling him if he had come to me and told me he thought three stars was more fair I would have changed it but after that response he earned a one star. Edit 2: I did want to point out one last thing, even if we hadn't just moved in and we were just box hoarders or something it's a really awful mindset to have that we don't deserve y'all to come out and fix our heating when it's close to or in the negatives outside. I truly hope you can treat people with more kindness.

Furnace started malfunctioning on a Saturday night, Joel was very responsive and helped diagnosis…read morethe issue. Arrived at scheduled time, repaired furnace, and provided insight on my future upgrade queries. Pricing was upfront and reasonable.