Contact info nonlinear valid, call the number no answer, not going thru…read more Had this business service our chimney and added a fire place insert in 2020... 5 years later no o e answers the phone

They put in a stainless steel liner in our Chimney, last year and we have had problems every since…read more Also, they do NOT have a working phone number, so you cannot get ahold of them. Which leads me to think that they have gone out of business. So don't try calling this company. All phone numbers have been disconnected. Please find another company to do your work!

Great service, prompt response for service. Paid attention to protecting house and furnishings.read more

Honesty Hired for chimney repair. They kept delaying then…read morefinally said we were not in their service area. This was after they came out and gave me an estimate and I hired them. Disappointing to say the least Not it's too late in season to hire another company.

I had to have a commercial space, which had an uneven concrete floor, skimmed to create a smooth…read moresurface for flooring that is to be installed on top. The owner of this concrete company (Ryan) was quick to respond and provide an estimate, and he guaranteed that I would love the end result. He spent one day chipping and cleaning the area, and the next day pouring the concrete (side note- I understand that it's legal, but it was very unsettling that he showed up on the second day wreaking of weed. Perhaps he didn't think I would notice or maybe he just didn't care, but it raised an eyebrow as he was there to do a professional job). According to him, the truck that he had arranged to come and pour, had concrete with some sort of stones mixed in that he did not plan on. So he spent time plucking stones out. I'm not sure why he didn't just contact the company he arranged the truck with and get the right material delivered (I was not aware of any of this until after the fact). By the end of that day, the floor looked beautiful, as it was still wet, and I paid promptly. Within a few days, there were cracks throughout. By the two week mark, the floor was so badly cracked that it was lifting EVERYWHERE and hollow underneath all of these areas. I immediately contacted him to come and correct this problem. He arrived a few days later. He did not pull up areas that were cracked and starting to crumble (these areas literally moved under our feet), he just poured concrete over them. Before it was even dried, the cracks were coming through. I asked him if he used a bonding agent as my contractor stated it did not look as if any was used. And the owner stated that he 'never really thought a bonding agent worked that good anyways'. Over the next few days, I had two flooring professionals and three contractors at the location, all telling me that the entire floor had to be chipped up and redone as it was already coming apart and would not withstand flooring being put on top of it. Additionally, every single one of them states that a bonding agent was clearly not used. It would be one thing if there were a few cracks here or there, but literally, the entire floor is pulling up and cracking, showing that there weren't just a few spots missed. There was just no bonding agent applied to begin with. Another mystery that the flooring specialists as well as the contractors couldn't quite put their finger on, was that no one could really confirm what material was actually used. Though I was told this job would be done with a self-leveling concrete, they do not feel this was the case. They honestly couldn't tell if it was mortar or stucco or whatever might've been left over in the truck. But it did not have the finish or coloring that it should've. I contacted the owner yet again and told him all of this, and that I wanted and deserved a refund as he did not provide the service he guaranteed. However, this time he did not respond. Some cracking here and there over years of use is to be expected, but the entire floor is in worse condition than before he did anything to it. A refund is absolutely necessary as I cannot salvage any of this and I have to pay to have it pulled up, cleaned, and done over. But without any response from him, now I have to take other steps. This was, and continues to be, an absolutely horrible experience and I hope no one else has to go through something like this.

I needed some work done on one of my rentals. As a landlord of multiple units, I rely on the…read morerepairmen I hire to be on time, clean, professional and competent. Ryan delivered in all areas. The work was completed on time and delivered as promised. Communication was great and he was very responsive to all of my requests. I would recommend his services and I will be using his company again. Lashawn

So impressed! We needed our chimney cleaned for the season but had big concerns about Covid. They…read morewere just as concerned and we were able to get our chimney cleaned with zero contact. I love how this company was just as concerned about their employees as they were about us. This is the kind of company I want to do business with. A few years ago we had a chimney fire and needed structural work done. They did everything to make our wood stove and chimney safe to use. We heat exclusively with wood so this is very important. We also bought a brand new wood stove from them and everyone we dealt with was top notch, they know their business. We got the right stove at the right price. No upselling, they knew what we wanted and needed and showed us all of our options. Our wood stove works great. I highly recommend this company.

Holy Smoke recently did a repair job on a chimney liner for me and I thought they did a fine job…read more The workers were kind, explained things well, answered my questions and requests, and cleaned up. The work I was able to inspect (I did not go on the roof) was exactly how I had hoped it would be, straight, well sealed and overall professional looking. Bob (the owner) was helpful especially with the initial diagnosis of the problem, even when it looked like we were going to do a different solution which would not involve chimney work. However in the end we ended up going the chimney repair route to solve our issue. It was about a 3 week wait to get my work done. It was not an emergency situation and would imagine they have provisions in there schedule for stuff like that, however that was the wait time for my job. They arrived on time and did the work within the estimate. The hourly rate is not cheap. However, I did check with one other chimney service company and their hourly rate was within a few dollars so I expect this is the going rate for this type of skilled professional labor. In the end I am very satisfied with the work they did.

This guy was quick, efficient, professional. Very knowledgeable and had some good suggestions…read moreabout stove placement and how to route my stove pipe.

I can't say enough about this company. Cameron was on time…read moreas scheduled and immediately asked me about my concerns while he set up a large tarp in front of the fireplace to protect the area from any dust etc for the flew cleaning. (I had asked for a level 1. Diagnostic/cleaning) He also noted that the cement on the firebox floor was crumbling and fixed it with fire proof epoxy for no extra charge and then climbed up to the roof where he noted flashing installed incorrectly and replaced it. He even squeegeed my skylight while he was up there! No charge! Cameron was personable, polite and informative and the price was very competitive.

Fast reliable service. Cam went above and beyond for my chimney cleaning and inspection. Detailed…read morereport included. Fair price and easy payment with Venmo.

Request chimney sweeping. Had them simply ghost me twice. Gave them a second chance and they…read moredecided to go do other jobs. I really needed the work done for the winter. They have very bad organization, and would rather argue with me via text. Very poor service. Best avoided. And no, it wasn't raining both days. The owner has been pursuing me across the Internet now for posting a legitimate complaint. She seems determined to start a fight, so you know, now you should REALLY avoid them. Obviously not run by adults.

Broom Hilda did a great job cleaning my house. I had unexpected guests coming and needed the whole…read morehouse cleaned - communication vis text messages was quick, clear and, concise. They were on time, thorough, and efficient; a real lifesaver!

All calls to the business number went to voicemail, eventually after a few days someone got back to…read moreme. The gentleman offered to schedule me an appointment that was just a few days away from when we initially made contact. I explained that I needed an appointment at a very specific time of day and he agreed to be at my home at 8am on a date that we both agreed to. When that day arrived, he called my house at 7:50am and stated that he was ill and wouldn't be able to keep the appointment. He also stated that he'd call me later that same day to reschedule. That's been almost 2 weeks ago and I still haven't heard a word from him. He offers a very attractive price, but if he can't call back before he gets the money then I doubt he'll call back after he gets the money. I'm now calling one of his higher priced competitors and will gladly pay a bit more for better service.

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

want a great inspection? use Integrity Chimney Service - it's not just a name it's the way they do…read morebusiness. Michael Jackson (not the singer) took his time to show me all that was wrong & right with our chimney. very transparent & explained everything. took photos of all the damage, cracks, & rust. that made it an easy decision to move forward with a new fireplace box & chimney repairs. i will be getting an estimate with options too- good, better, best! that's great to have choices! can't wait to get it in working order and enjoy the warmth when it's cold outside. will post pics when work is done! thank you Integrity!

Great service! An area in our kitchen needed cabinets. William was our designer. William was…read moreprofessional, friendly, and provided great suggestions. We were very pleased with the design he came up with and the quality of the kitchen cabinets he recommended. Highly recommend Kitchen Hearth & Home for kitchen design. Also recommend Kitchen Hearth & Home for pellet stove inserts. We have two Harman insert pellet stoves that Kitchen Hearth & Home installed and have maintained for 15 years. No complaints.

From the owner: Kitchen Hearth & Home has been a leading Southern Tier cabinet and hearth supplier for over 35…read moreyears. We believe educating the consumer and meeting their expectations is the path to happy customers. Our longevity in the Binghamton, NY area can be attributed to generations of customers referring their friends and family to Kitchen Hearth & Home. We bring experience and selection to the homeowner planning for a DIY project, remodel, or new construction. The Kitchen Hearth & Home showroom is designed to allow customers to experience our products firsthand, as we know that home projects require long-lasting and expensive decisions.