Bad experience. Paid $260 for 5 minutes of work. Was told no credit card charge or tax if I paid…read morecash so I did. Didn't know this meant no receipt for services provided. Sounds like tax evasion. Not reputable!

Very nice and did a good job. Did a thorough job . Im not…read moresure what the going rate is for this, so I guess it was reasonable

The furnace quit. I called Fanchers and they were prompt in coming out…read more The furnace has codes on it so it's easy to zero in on most problems. I watched as the repairman kept repeating his testing on the electrodes ....... and finally came to conclusion it was a gas valve problem. Then he didn't have the part on the truck so he had to meet someone from the store halfway to get one. I was charged for 2 hrs labor. I felt he was just wasting time. I feel very uneasy about calling them again and will find another service. We'd always had great service when Ron was in charge.

We were told that this company was more expensive than others but it was worth it bc they would…read morestand by their work - we found the opposite. Had a technician come "fix" our AC, paid $650. A day later, didn't work. Called for follow-up, were told they couldn't come for 4 days (after 3 day heat streak) unless we paid a "priority fee." I pushed back angrily, but respectfully. Said this was bad business sense & that we shouldn't have to pay a fee on top of a failed $650 repair. Was told the tech's schedule was full unless we paid the fee for them to "move things around." I said again that's unacceptable treatment of paying customer. Said if they insisted on the "priority fee," I would not work with them & would post on social media/tell friends. I was told "don't threaten me" and "we don't take that lightly." To be clear, this was not meant as a threat, but a statement of consequences. And as they did nothing to resolve things, we are following up with bad review as promised.

Cameron and the team at Hearthstone Chimney Service were outstanding from start to finish. Cameron…read morerepointed our chimney, and the quality of the work was excellent. He also personally came back to service our gas fireplaces, thoroughly cleaning them, testing the gas, making sure everything was operating safely, and taking the time to show me a few tips to get the best performance out of them. It's hard to find someone who takes that level of pride in their work and genuinely cares about doing the job right. Professional, knowledgeable, and honest; I wouldn't hesitate to recommend Hearthstone Chimney Service to anyone.

I can't say enough about this company. Cameron was on time…read moreas scheduled and immediately asked me about my concerns while he set up a large tarp in front of the fireplace to protect the area from any dust etc for the flew cleaning. (I had asked for a level 1. Diagnostic/cleaning) He also noted that the cement on the firebox floor was crumbling and fixed it with fire proof epoxy for no extra charge and then climbed up to the roof where he noted flashing installed incorrectly and replaced it. He even squeegeed my skylight while he was up there! No charge! Cameron was personable, polite and informative and the price was very competitive.

The owner and staff are very helpful and giving you suggestions on how to fix the problem. They…read moreare reasonably priced compared to other businesses in the area. I needed a new furnace and they give me many options. They called and advised me when they would be there. They gave me updates during their time here on the process. They finished and showed me what they did , and I was impressed. Please give them a call if you need a new heating system.

Excellent response to our condo building's needs. Clearly have the expertise and intent on…read moredelivering exactly what's needed cost-efficiently.

Zach and John were AWESOME!!! So courteous and helpful! Went above and beyond to make our new…read moreinstall perfect!!!!! Thanks ANC!!!!!!

They charged over three hundred dollars for a contactor that is only less than $14 in walmart.read more

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

want a great inspection? use Integrity Chimney Service - it's not just a name it's the way they do…read morebusiness. Michael Jackson (not the singer) took his time to show me all that was wrong & right with our chimney. very transparent & explained everything. took photos of all the damage, cracks, & rust. that made it an easy decision to move forward with a new fireplace box & chimney repairs. i will be getting an estimate with options too- good, better, best! that's great to have choices! can't wait to get it in working order and enjoy the warmth when it's cold outside. will post pics when work is done! thank you Integrity!

Highly recommend!!! Had our pellet stove installed quickly and efficiently, wouldn't call anyone…read moreelse!!

From the owner: We respond promptly and try to give our customers the best service we can. read more

Great service! An area in our kitchen needed cabinets. William was our designer. William was…read moreprofessional, friendly, and provided great suggestions. We were very pleased with the design he came up with and the quality of the kitchen cabinets he recommended. Highly recommend Kitchen Hearth & Home for kitchen design. Also recommend Kitchen Hearth & Home for pellet stove inserts. We have two Harman insert pellet stoves that Kitchen Hearth & Home installed and have maintained for 15 years. No complaints.

From the owner: Kitchen Hearth & Home has been a leading Southern Tier cabinet and hearth supplier for over 35…read moreyears. We believe educating the consumer and meeting their expectations is the path to happy customers. Our longevity in the Binghamton, NY area can be attributed to generations of customers referring their friends and family to Kitchen Hearth & Home. We bring experience and selection to the homeowner planning for a DIY project, remodel, or new construction. The Kitchen Hearth & Home showroom is designed to allow customers to experience our products firsthand, as we know that home projects require long-lasting and expensive decisions.

Awesome little family owned gem,, George shares his knowledge freely, selection is awesome,, I…read morebought 2 Hipster fire stoves and services from Tall Pines, their delivery guys placed it exactly where I wanted. Very kind and friendly service Highly recommend and will be back for more

Best selection of any stove and fireplace I have visited. George and his team made me feel like a…read morepart of the family. I told him what I was thinking of style wise, and provided my square footage. I fell in love with a Harmon pellet stove. They went over detail of what I needed. I had a estimate of what my cost would be prior to that n home analysis. We had to add a couple things to give the best performance of my new pellet stove. It works fantastic, and is much cheaper than my hot water base board with oil. Many thanks to George and his team!!! A1

All calls to the business number went to voicemail, eventually after a few days someone got back to…read moreme. The gentleman offered to schedule me an appointment that was just a few days away from when we initially made contact. I explained that I needed an appointment at a very specific time of day and he agreed to be at my home at 8am on a date that we both agreed to. When that day arrived, he called my house at 7:50am and stated that he was ill and wouldn't be able to keep the appointment. He also stated that he'd call me later that same day to reschedule. That's been almost 2 weeks ago and I still haven't heard a word from him. He offers a very attractive price, but if he can't call back before he gets the money then I doubt he'll call back after he gets the money. I'm now calling one of his higher priced competitors and will gladly pay a bit more for better service.