Shannon and Allison did an awesome job cleaning our home!…read more6-7 stars truly. They were friendly, timely, thorough and artists, as well! Beautifully folded bath and bathroom towels, roses created out of toilet paper.

I wanted to like them because they were friendly and the reviews were nice but I had to go in and…read moreclean after they left because I had guests coming. I had paid for a deep clean but even from a general cleaning perspective it was a mess- especially the floor. Mind you I live in a fairly small 600 something square foot apartment. It was unfortunate, I wanted to be able to have peace of mind and have one thing off my plate but I still had to sweep and mop again and it was also emotional labor to have to keep calling and providing evidence. They did try to make it right by wanting to send cleaners later that day but the timing didn't work out with work and guests coming the next day. They ended up reimbursing $50 but it did feel like the amount of work I had to do was worth more than that. Oh they were also half an hour late ;(

Rayn clean our messy home today. She was definitely detailed oriented, polite and friendly. Thank…read moreyou!!!

I hired Clean Affinity for weekly house cleaning, starting with a deep clean. The deep clean was…read morein-line with a mediocre regular clean--lots of things were untouched that were meant to be cleaned. Not a good way to start. Weekly cleanings were subpar until they sent a good cleaner who was my regular cleaner for a few months. Unfortunately, she had to take an extended leave of absence. The cleaners sent in her absence missed a lot: didn't vacuum under furniture, didn't dust certain rooms, left a whole room untouched, cursory job of simple things like wiping down dining table and kitchen counters--if they got wiped down at all. When pointing out the inadequacies in a specific job, I got a lot of platitudes that never amounted to the attention to detail they claim to pride themselves on. Clean Affinity has a cleaning checklist on their website, but 80% of the cleaners do not follow it. The most I could count on from a weekly clean (outside of my regular cleaner) was moderately clean bathrooms, partially vacuumed rugs and a gloried Swiffer wet mop on the hardwoods.

Five stars from start to finish. Liia was great in scheduling a one-time house cleaning service for…read moreme on short notice, and for a fairly small job --- I only needed three rooms cleaned. Yulia showed up on time and got right to work... and left no stone unturned. The rooms were spotless; she dusted, vacuumed, wiped down and cleaned every surface, and even some I didn't know I had. All for very fair price, too. Communication was great throughout. I would totally use them again.

Nadia did such a wonderful job! The space feels incredibly clean and cared for, and they clearly…read morepay attention to the little details that make a big difference. The whole process was smooth and professional, and I will absolutely be hiring them again.

Leah has been cleaning my dad's home for the past two months, and we couldn't be happier. She's…read morealways on time, incredibly thorough, and treats his home with so much care and respect. It's such a relief knowing he's in good hands. I would highly recommend Leah's Service to anyone looking for someone dependable and detail-oriented!

Leah was at my house yesterday and did an amazing job. Exceeded all of my expectations by far. I…read morewas feeling overwhelmed and struggling to get my house clean and in order. Leah not only helped me but she made me love my house again and gave me the fresh start that I desperately needed. Her prices were fair, she was on time and was great with communication. Above all, she really wanted to get an idea of me and how I would like things. Best part is that I never felt judged. I was just planning on doing a one time thing but will now definitely be reaching again to work with Leah. Completely worth the investment.

Maria was great! Responsive, timely, and efficient! She did a great job cleaning our bathrooms and…read morebedrooms at a reasonable price. Would definitely hire again!

I requested a move out cleaning, and Maria stepped up. She and her work partner did a lovely job -…read moreso thorough. Her rate was very reasonable, and they were prompt, kept me informed via text, and the condo looks so very clean and inviting now!!! Thanks Maria!

Leincy is an excellent cleaner and has always done a great job. I worked with her for about nine…read moremonths cleaning my Airbnb, and my guests consistently praised the house for being spotless and "never seen a place this clean". She pays attention to even the smallest details, there are never fingerprints or water spots left on the faucets. The price is very reasonable as well. In addition to her excellent cleaning skills, she is extremely reliable and always finishes on time. She is very detail-oriented and can work independently, so I rarely have to worry about anything related to the Airbnb cleaning. She also takes care of replacing items such as shampoo and other supplies when they run out. She is very thoughtful as well and often anticipates what needs to be done ahead of time. I would highly recommend her to anyone looking for a reliable, thorough, and professional cleaner.

Leincy and her husband are awesome! They arrived to our home and immediately got to work. I am so…read moreembarrassed to say they had a big task ahead of them. They went above and beyond what I asked and there are parts of our home we are amazed to see so clean. (I don't think it looked this good even when we got the keys to the apartment) Their pricing was not only fair but a total value and money well spent! We will be hiring her and her team to come by our home at least once a month, and hopefully continue to have her with us even when we move into our permanent home. The team is very responsive and professional, and I highly recommend their services for anyone looking for incredible and reliable cleaners. Thank you so much, Leincy!

We have had Em-Maculate cleaning our house for a while and there have been issues from day one. We…read moreasked for two people for a deep clean. A man and woman arrived and spent 4hrs cleaning. Everything the man. Leaned was amazing, the woman did not do a very good job, they ended up sending the man back to redo what she had done. We were very happy with him, he went above and beyond. We liked him so much that we didn't make an issue of him damaging our laminate flooring using soaking wet mop. Apparently he left the company and they didn't notify us. They sent out some guy we didn't know while my wife was home alone. She wouldn't let him in. When my wife called Emily, she sent her to VM. She sent a text back. She said that she had tried to contact us but didn't hear back. The only contact we got was an email that she wanted to change days. She asked for a reply if the change was okay with us. It was not so we did not reply. Also, during the time we had service from Em-Maculate Cleaning Service the price changed from hourly to fixed and the price increased without notification. When my wife tried to work things out with Emily directly she said we were too difficult as customers and she was dropping us. Who knew that asking for clear communication was "demanding".

Over-charged, unprofessional, and sketchy business practices…read more I paid for a move-in cleaning for my new home. I was purchasing from my parents, who were present for the cleaning while I was out of state. I was originally quoted over email that the cost would be $580. It ended up being $1,200, and there was 0 communication with me that the quoted price would change. I found out when I got the invoice. I was charged for a 8 hour session with 2 people working. However, my mom told me that for the first 4 hours, only 1 cleaner was working. Also, the cleaner was an 1 hour late. Mind you, they did not inform me of either of these things. So, if my mom were not there, I would not have known. When I confronted them, they said one of their cleaners had a medical emergency. (Again, I would've been totally fine with only 1 cleaner at first if they had told me about it AND had adjusted the price accordingly instead of charging me for 2 cleaners when there was only 1). I guess, they may have assumed I didn't know the owners of the house, so they could get away with overcharging me without me knowing. So, I got the invoice for $1,200. I asked her why it was this price, since at most it should've been $760 ($95/hour for 8 hours). She said since they only had 1 person the first 4 hours, they ended up having 3 the second 4 hours to make up the time. So, it ended up being more. Also, they said they were there 10 hours but "gave me a discount" since they were late and there were mix ups. I told them I was very upset and frustrated, because had I known they were going to charge me double, I would've asked they stop the cleaning and done the rest myself. I did not expect to be blindsided with a cost double the price. They stopped replying to me on email and we continued over the phone, where they inevitably did not budge and charged me the same price for the labor since they ended up having more people. I accepted the charge, but wanted to write this review to share my experience. It's actually 2 years after the fact and I wanted to keep it to myself. As a small business owner myself, I know how damaging bad reviews can be. So, I wanted to give them the benefit of the doubt, but I just got an email asking to be connected as a business partner or something and it convinced me I really needed to write this. I'd encourage you to look for other options unless you're rich enough to be able to blindly pay nearly double what you're quoted with no notice.

Rochelle was scheduled to come every other Monday AM. On Sunday night I asked her what was her…read moreplanned arrival time. No reply. I messaged again in the morning, no reply. I called her number on Yelp and the number she gave me. One went to VM and the other was sent to VM after one ring. She has not shown up so I called again and left messages. While she did do a good job on a previous clean this unreliability doesn't work for us. Update: owner left a message saying she lost her phone. Okay... you still could have come as scheduled or if not, message me through Yelp? We had been messaging through Yelp all along and promptly replied to my Yelp review so she has access to the internet. Looking back, there was a "mess" vibe all around. She forgot cleaning supplies last time, as an example.

Amazing all around. I requested a clean last minute and it was easily accommodated. Rochelle was…read morequick and super detail oriented. It took my previous cleaner twice as long to do what she did. House smelled amazing.