Great dry cleaning experience when traveling for a wedding. Drop off for item to be cleaned had…read moregreat customer service, and they have a 24/7 pickup that is fully automated! Item was ready a couple hours early, text communication was accurate and smooth pickup at a time that worked for me! Reasonable cost, decent value, convenient for The Woodlands, recommended.

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

Came in today for a huge load. The place is clean and quiet. Only a few people in. The staff keeps…read morethis place clean and maintained the washers and dryers at all times. The staffs are very kind and pleasant. One lady we enjoy chatting to is very sweet and attentive. They do have specials and will let you know so their patrons can take advantage of the deals. I recommend this plac

This washeteria is clean and welcoming! the attendant, Rhonda, extremely helpful and very nice …read more The clothes came out of the washer in good condition. I read a review where one person stated their washed clothes had an odor to them after washing. My clothes do not have any order.

I don't go to cleaners often, so checking YELP reviews, I chose B&U after reading they had a drive…read morethrough. Tremendous service both dropping off and picking up. The entire transaction took maybe five (5) minutes and I never left the AC in my car, a giant advantage in 100F Conroe, TX! And clothes looked great!

I have been exclusively using their services for a long while and am very happy with them. I highly…read morerecommend

Extremely competent employees that do a fantastic job!! We tried several other dry cleaners in the…read morearea and were disappointed. Also, they do tailoring work that is great as well. This is now my favorite.

The service is always efficient and friendly! Have never had an issue with my dry cleaning since…read moregoing there for over a year now. Also much better priced than many of its competitors. Highly recommend. Am much happier with this dry cleaning service as compared to my prior dry cleaner.

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

this place is way to overpriced. for how this place looks and how it is, it should not be so…read moreexpensive. this place is a actual dump. you also have a guy just staring at you while you do your clothes. overall i'm just annoyed about the price of this place. we should not be paying so much to clean clothes. definitely not a place to go to.

Went in on Friday with 2 coats and a pant. Picked up my items Monday after 5:30pm and paid 25$ for…read morethe services. I am a satisfied customer. It is at a convenient location and would return.

Dropped of four of my husband's Ralph Lauren Polo dress shirts. I didn't check the shirts before I…read moreleft. A couple days later when my husband went to wear one of his shirts, two of them had black streaks down the sleeve. I went back to see if they could get the stain out, the girl there just sprayed Shout stain remover on the sleeves. I knew that wouldn't work. Stains were still there when I picked up the shirts. I got nowhere this time as two teenagers were running the place. Will not be going back.