If you have a rack on the vehicle, they don't wash the top of the car which includes hood and windshield. They still charge full price for half the car washed. They have a sign about 100% satisfaction. GO TO JAX. I canceled all 3 of my vehicles. read more

Went to the Shelby location this past Friday Feb 14th. Long line at all express lanes and someone was selling memberships in each line. I asked the girl why they were selling memberships in the express lane and she said "So what if I am, Jax owns this car wash now, get used to it". No warning of a sale and rude, inefficient employees really sends a good message about Jax Car wash. They have simply become a monopoly in Southeast Michigan and customer service is of no value or issue for them... read more

Wife's brand new truck goes through their tunnel, they have some kind of malfunction and the track stopped. While sitting in the tunnel and extremely anxious as soap is spraying everywhere, she can't see a thing and boom, the brush comes across and damages her hood. Long story short, they made up 3 different stories, credited her 4 months of car washes but refuse to fix the damage. We don't want free car washes, we want our vehicle fixed as this was their mistake! Contacted managers, employees, went there multiple times and all they do is defer to one another and throw each other under the bus! They show me a video and say her car didn't get damaged! See photos below! I will not stop until this issue is resolved accordingly! They are soo unprofessional, I would never give this shady company a dollar! read more

Clean View Auto Wash - The damage on the hood done by Cleanview! - Car Wash Near Me - Shelby Township, Michigan

When they first opened it was great. Now... not so much. They no longer spray your car down prior to enter the car wash so those big spinning brushes, they smear the heavy dirt and grime across your nice paint. They also no longer brush your rims before you go through, so rims come out almost as dirty as they were when you went in. I'll be cancelling this membership today because it's no longer worth the monthly membership fee of $19.99. Enough is enough. I can do a better job at the quarter car wash. read more

About a year ago I ran through this wash because of its convenient location and free vacuums. Seemed a bit expensive but once I got past that it was ok. Then one day I ran through with bugs on my car and didn't know there was an additional fee for a dirty car. The bugs didn't come off. The employee then told me he'd only run me through once more because I didn't pay the premium. Still wasn't clean. Today, hall and hayes was a mess and we were eating at ny deli next door so I swallowed my pride and paid the dirty car premium, and needless to say, even with the money paid and the spray gingerly applied, I still have a dirty car. No one will have to worry about me being in the way here. They pulled the last $13 out of my pocket. I'll never bother the employee on his smoke break anymore either. Awful place, awful service. Awful quality. read more

My wife and I went through your car wash for the first time ever on Sat Sept 21st,2024 between 11am-12pm bought the ultimate wash($20). I went to get her oil changed on Tuesday the following week I played radio was static so checked car and saw antenna was completely tore off and I know it was for sure car wash because we went straight home after that day and never drove until then. I've never had a issue with this at any other car wash but I remember yours was very rough and slammed quite frequently against the car. Your young lady manager as per trained went immediately to your sign that says you don't cover anything which we quickly said can we have your boss number please. She said you will be bought out by Jax and maybe some of this will get fixed or corrected. I know you deal with a lot of this I'm sure and if this would have been like a $100 fix I would have ate it and moved on but this is Wayyyy higher and doesn't sit well with me. I work in automotive it would have been over $500 but, got my manager to give me a deal on part and labor and got it down to $428.55. We are Christians and believe in being fair and kind. I'm not looking for the full amount back but a reasonable refund amount back to make this right. I will enclose the bill and go ahead and look at your video at those times you will see our orange 2024 Trax go through. I look forward to hearing from you This was original email since... we took another trip up to fill out report took them weeks to finally get back with me. Quinn had Danny call me to say we are not going to give you REAL MONEY BACK!!! how about a year membership back to the crap wash that broke your vehicle to begin with. SOUND GOOD???? NO IT DOESN'T!!!! I will continue to tell any person within earshot how poor this business and its management is with customer service. Hopefully JAX Corp brings in better quality and personnel. read more

DO NOT get into the club membership. You can cancel but it still charges your card. I tried calling and emails all I got was crickets. Big rip off read more

Don't waste your time or money. If you need a quick rinse off this is your place. If you want a thorough wash go somewhere else. read more

Don't buy a membership they will lie to you when they are selling it. They said I can cancel anytime. I want to get a refund the same day it's up and they would not give me my money back. I would not recommend giving your credit card information to this place. read more

They scammed me out of my money!! Terrible company and service staff is so rude don't go here!!

I had two vehicles on the monthly plan there. They scratched my car and made no attempt to fix it. Cancelled and won't be coming back.

Terrible carwash I spent 17 dollars on a car wash for my truck to come out dirty I will not return

This is the worst location you can go to. Ever since they announced they were opening the location on Hall/Schoenherr Rd they let this one go to sh*t. The vacuums do not work, as they're free and the general public has access to them. The mat cleaning machine has been down for months. They don't spray your car before you enter. And not to mention, the dryers do not get the job done at the end of the wash and literally leave half your car soaking wet resulting in water stains... If you must go to CleanView, go to the Schoenherr location. read more

I went through for a quick wash and to vacuum my car and in the middle of me vacuuming the kid turned off the vacuum and told me they close at 8..did they not want to say that before I went through the car wash. and the kids told me he doesn't care he doesn't make the rules. rude service and a shitty wash I'll take my money over to ace. read more

Clean View Auto Wash - What kind of wash is this. TRASH - Car Wash Near Me - Shelby Township, Michigan

Fraudulently billed twice. Signed up for the "good" wash plan in January 26th and paid $1 for the first month. However in February, my credit card was billed for the "ultimate" wash plan; therefore, I cancelled my service altogether on March 20th. My credit card was not billed in March since I had cancelled, yet in April it was charged for the "good" plan. After I had cancelled in March, I expected Clean View Auto Wash to delete my credit card information from their system, but apparently not. Appears they retain your credit card information in order to fraudulently bill you in the future. BTW, I have contacted them on several occasions to resolve these issues but they do not return calls or emails. read more

I drive a jeep wrangler. Every time I have it washed, they do a terrible job! The jeep has dirt around the spare tire and back door. They person who pre washes it sprays it with water, but never takes a brush to it. Please save your money and avoid this car wash. read more

Clean View Auto Wash - Still dirty! - Car Wash Near Me - Shelby Township, Michigan

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car wash plan is a big issue. you can't cancel it as promised via there website. have been charging me for 3 months

First off, a HUGE shout out to this place for giving ALL FIRST RESPONDERS FREE Carwashes!! How awesome are they!! This car wash really does care about the community. Not only are they currently running this free car wash promotion but in the past they have giving out free backpacks to all school age children filled with school supplies. They have hosted a Halloween drive-through car wash and they've also had a community kid day where you could get free pizzas balloon animals and ice cream. Who would've ever expected all this from a car wash?! They have hands down THE most powerful vacuums EVER! The hoses are long enough for me to get into every book and cranny of my giant XL vehicle (no I won't tell you what I drive, there's crazy stockers out there!) The best part about the vacuums is that they are FREE!! They offer a variety of monthly packages that you can get unlimited carwashes. They also offer 3 single purchase packages from $6.99 for the basic, $11.99 for the food and $15.99 for the ultimate. Theirs prices are great and yet the best part- if you're not happy with the wash, the next one it FREE! Talk about a great guarantee! This is a great car wash not only for a great wash and vacuum but for all the good that they do for the community! Highly recommend! read more

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I had a double charge after going through the car wash. I contacted the manager and was told he would look into it. 1 week later I received an email telling me they refunded both charges and gave me nearly 2 months of free washes. customer service at its best. Support this business. Very satisfied customer read more

They used to be very good. For the past 3 months they no longer bother to spray off my trucks running boards before going through the wash. I'd always tip for the little extra effort it took to spray them down. Now , they never power spray .... and they're ALWAYS dirty after the wash! If the running boards on my truck are dirty, my truck is dirty! I'm moving on to the new wash dow the road. :( read more

purchased a good wash which included rim cleaner. rims were still filthy, front grill dirty, car only half dried and water spotted. I didn't succumb to the very high pressure both attendant for the monthly plan. Never again read more

Not a good car wash! Every time I've taken my car there the rear end of the car never gets clean customer service is rude or and don't seem to care about the quality of the car wash! I've tried them for about three months not satisfied. read more

After they suck you into a $32/mo contract they stop pre rinsing and the gates are off sync. I have had the same bird crap on the front of my hood for the last 5 washes read more

My car still had a significant amount of dirt on it, especially in the wheel wells and rims. I had emailed about it being dirty after doing one of the more expensive end washes. I no longer live close to their locations, but work close by one. They said they would make it right and to come back, and they would make it right. However, when I went they informed me that they cannot spray your car/suv before going through a car wash. They didn't really try to do anything to make it right. I went for the most expensive wash because "if it doesn't look clean after going through once you can go back through". My car still came out with dirty wheel wells, Back hatch, and rims. I will not be returning. read more

One of the only car washes in the area that looks clean, the staff is friendly, and the free vacuums are really helpful. You get your wash, swoop around, and clean your interior. They even have kits you can buy to clean the inside. It's also great to see a car wash that's so active in the community. The wash just works. It's convenient, fast, and clean. read more

I bought unlimited washes per month, they do an amazing job, my car is prewashed and the wash itself always gets all the salt and grime off my car. read more

i was definitely not impressed with the car wash i wont be back again theres better car washes in the area

I pay $19.99 a month for unlimited car washes here. When you are part of their monthly club you get to go in a different line and it's usually a lot shorter. It's a very quick wash but does a very nice job and I am always pleased with how my car comes out. I would definitely recommend getting a monthly membership here because it will save you money in the long run plus they do a nice job :) read more

Alright... enough is enough, I've gotta come clean (pun intended). We've been taking advantage of you guys for too long. We pay for monthly passes on two cars (my wife's and mine) and have been on the monthly plan for a little over a year. Now, I gotta tell yuh, We abuse the S#%* out of those monthly passes. I mean... really abuse them. We aim for puddles, road kill, and purposely park under sapping trees, hell... we don't even hand out Halloween candy anymore because 'we ain't afraid of some egging fools'! Sometimes I'll just drive through with a perfectly clean car because I like the soap smell that comes through the vents or I just need a super quick nap while getting pulled through the wash. I mean... I can't believe you guys put up with us?!?! Every time we come through, Were half expecting to be turned away! But Nope, you guys just roll with the punches, smile and do a great job....again. On a serious note, John and the whole team there are incredible. It's actually awesome to see how hard these guys work and how detail oriented the staff is. Just read two negative reviews on this place, and I can honestly tell you, there a bit out of proportion. I have very rarely found these guys closed when I needed them. By rarely I obviously mean never - because what image conscious vampire washes their car at 3am??? Additionally, the team is DEFINITELY NOT PUSHY SALESMEN. They do a good job of saying hello to as many people as they can that come through and yes, they communicate their specials to guests. So I guess they are in fact pushy, in a PBS show kinda way. The service has only gotten better over the last year and I'm very grateful to have these guys so close to home. See you guys tomorrow (probably twice). (Insider tip: get the car pack for $5 at the vacuums... you'll be shocked at what a great value it is!) read more

I am so beyond disappointed. I was at the carwash 5/3 vaccuuming my vehicle i just left the bank my envelope fell and the vacuum sucked up two $20 so fast i tried to grab it with no luck. I asked for assistance it took awhile as he proceeded to walk away and do other things finally he came over witg a post it i put my name and number and vaccuum #2. He told me that he wasn't able to open the machine and he would call me when they closed no call. I called tgis morning Dennis is the name he gave me super rude dismissed me and said well we didn't find anything a total lie and that there was no one else i could talk to and no manager is there really.. my husband and I have the monthy was and after this i plan on taking the $40.00 loss apparently he needed the money. So sad that weve been using this carwash since its opend and now have to find a new one read more

Worst customer service ever. Paid for a wash and it did not remove snow or ice. Went back to check on it and and they told me they "don't guarantee snow or ice". The problem is you didn't even bother to try the first time. Now I'm not talking a little bit here or there. It was left on the window jams under the wiper on the passenger side... everywhere! Could've ran it through again. No attempt to resolve what so ever. You have lost a customer forever and everyone else will never be referred. It wasn't the normal young lady, some other guy I've never seen before. read more

They don't have adequate amount of blowers to dry the car off. They also don't have some at the end drying the cars off with a towel. Could be improved for the price. read more

Ok it's a 4.5, only bc they don't wipe off your car after the wash, ( at least just the windows) but overall this is by far the best car wash ever! The vacuums are free and they SUCK! No really, they suck up everything! They have a mat beater too, also free to use! The staff are so friendly and super helpful! They have a haunted car wash in October which was wonderful! My kids loved it! They will always have my business! read more

I enjoy being able to pull right up with monthly plan and not have to worry about having to roll window down and pay

I have been on and off with this car wash. I like it because the people are nice and it is so close to me house, but my only complaint is having to park and dry my car when I truly just want to get in and out. I've considered driving out to go to Jax Car Wash because they towel dry the car once you've pulled out. It takes them 10 seconds and I feel that the car wash was worth it when I pull out with no water spots. If Clean View towel dried the car I'd have years membership right now. It make a big difference. read more

Do not go here they steal money from your bank account I called and spoke with Amanda to explain she got mad and started cursing Check your statements if you ever wonder those people are thieves they are on the shady business they go on your bank account and take money without your knowledge do not go there when you call they start cussing at you they give you a deal and they steal from your bank account read more

The GM over at the 23 mile location called me a "scammer" multiple times today. I've been going to this location for the past year. I have a Turo fleet of cars that we take through there often. We have had numerous issues with the billing of thesr cars as well as my own personal cars. I recently purchased a new car and transferred the plate from my previous vehicle. I visited the Hayes location on October 14th, asked specifically if my new vehicle would qualify for the $7 promotion, to which I was told YES. Fast forward to today when I was informed that my account had been cancelled and that I was scamming them. The GM would not give me his full name and instead of taking accountability for his employees mistake, he was adament that I was scamming them. To be clear, I understood that the new car did not qualify because it has the same plate as my old car, but it never crossed my mind when I asked and frankly, it wasn't my job to know their policy. The problem here is someone from your leadership team literally accused me of stealing even after he understood what had happened. He said he stands behind his computer which suggested I was scamming them. He showed zero remorse for his words or actions. This is unacceptable and needs to be addressed so no one will ever have to go through the ignorance I endured today. read more

First timer - John was very friendly and helped me choose the wash. Then after, a few spots weren't cleaned all too well and he sent me right on through a second time. I did not ask for this, he simply inspected the exterior and told me to go back through. I appreciate the good service and attention to detail! I will definitely return the next time I am in the area. Thank you! read more

There are many options that make this a 5 stat rating. The inside cleaning vacuums are the best. Everything right there. The drive thru car wash cleans entirely equally. There has always been an assistant present to keep lines equally flowing. Always polite. Any questions or comments are answered politely. A GREAT place. read more

Their license plate reader doesn't work. They constantly have to come out to key in the plate. So much for paying a monthly fee to be able to pull through and get quick wash. I've complained several times. They make excuses. They were to credit me one month for the aggravation. That didn't happen. Cancelling my membership. Too many other car washes. read more