I called at the last minute and Sean helped me get an appointment so I could surprise my son. Andy…read moredid an amazing job doing a deep clean interior and exterior. It was extra tricky because a he had to deal with dog hair and a little dog smell. I can't say enough about what an amazing job Andy did. And what pride he took in his job. The price was fair as well compared to what everybody else charges

I called last minute on a Sunday afternoon. A nice young man and a helper came right out to my…read morehouse and worked on my 7 year old station wagon, which had never been professionally cleaned, for about 3 hours. It had coffee stains and water ring stains on cloth seats, dog hair and kid's ballpark dirt everywhere. I had given up trying to clean it myself and thought it would be impossible, even for a professional, but it now looks (and smells) brand new! I was initially concerned about the price but was desperate on a Sunday to get it done, but this job was worth every penny. Highly recommended.

Service was great from the man who sold me the wash choice to the person who told me my car was…read moreready I'll definitely be back

Poor quality work for nearly $50. Back seat and cargo area was not vacuumed as was requested. We…read morevacuumed it out with our shop vac at home in under 10 min and it looked perfect after that. We posted a negative review on Google and were called names. They seem to like to point out that they are the "only full service car wash" in Wake Forest. Seems like the marketing message is "we're all you've got so suck it up". We're new to the area and we're looking for a good car wash. This will not be it.

Vehicle Inspection…read more Very nice. I was able to get the service quickly. Will go back there!!!

I had a great experience at this establishment even though i didn't get any work done the employees…read morewere very knowledgeable and helpful with providing advice and information

Highly recommend. Hit a deer and they were so helpful in guiding me through the process of dealing…read morewith insurance. They also were very quick with their repairs, kept in constant communication, and got me my car back before the holiday weekend. I hope not to need a collision repair anytime soon, but if I do, I know where I will go!

I had damage to my driver side door (which I could not open) and Wayne and his wife Charlotte…read moretreated me like family. They walked me through the process of what needed to be done to resolve the issue and was upfront on the cost. They did a wonderful job and I would recommend them to anyone who needs work done on their car and who wants someone to talk plain English to them. Sincerely, Donna Shipman

I have had mixed experiences here in the past. I bought my…read moreAudi from John Marble, and I strongly suggest that if you are buying one, request him as your salesperson. He was really nice, and professional. He calls me every year to thank me for buying my car, and to check on me. I have bought many new vehicles, and he is the only salesperson that has called me after he got paid. He will also call me to remind me to bring the vehicle in for service. I mean, that is not even his job, yet he still does it. I was looking at the Q3 and Q5 to purchase, and I went back a few days just until I found a day that John was working. Rich Kuhn is the service advisor you want. I never have had a problem when dealing with Rich, he will call me if they have an earlier appointment to see if I want to bring it in, will call me while my vehicle is in the shop to give me updates, etc. If you can't get Rich, then ask for Nick Price. Nick remembers me when I come in, will greet me by name, and help out if Rich is not available. He is also a good advisor on his own. Avoid Thomas Eagleman like the plague. Since I didn't get a loaner this time I dropped my vehicle off before the shop opened, and filled out the envelope stating I wanted the 110K service, not to text me, and wrote down my email address as the envelope ask the communication preference. Later when we connect by phone call he asked if I wanted a rotate and balance. I told him that I did not because I just had Discount Tires do it for free. And he also asked if I received the text message with the video link that the tech did. If I gave him my land line phone number and written instructions that communication is to be via email, why is he trying to text me a video? He obviously can't follow instructions. He emailed me a quote of recommended repairs. But guess what, they were not even for my vehicle, they were for Christopher Messina and his 2019 A4 WAUENAF48KA006856. I emailed Thomas back stating he emailed me the wrong persons quote, and asked him if he could send me the correct one. Guess what, four (4) months later and I am still waiting on the email. But that is not the worst part. When I went to pick up the vehicle I went actually review all of the papers for the work that they stated they did. I asked where was the alignment check, as that was included in the service. His response, "You told me not to do it and you already had it done." I looked at him dead in his eyes and said, "No I didn't. I said I had a rotate and balance already done at Discount Tires because they do it it for free." His response, "Don't they do alignments." No, no they don't. Discount Tires does not do alignments at all. So why would he look me in the eyes and lie to me is beyond me. And my email address was changed in the Audi system so I wouldn't get the email surveys from corporate to talk about how bad his service was. So if you read this Thomas, I am still waiting for the email response. 2025-20 #571

If you are considering purchasing a new car, run, don't walk away from this dealer…read more The buying experience, like with all Leith Dealers, is like stepping back in time. You have to play finance games, hidden disclosures, and other ways to make you pay more if possible. The dealer sales team is thirsty, but not for your satisfaction, no, that matters almost not at all, but stay tuned I am sure they can find a way to sell old style warranties, and other crap that every knows is nothing but a scam that can be financed for the life of your car. These guys are the kind the leave you feeling violated after you complete your purchase. They might as well flip you a quarter, and wish you well. Next, let's talk Audi knowledge. Most of the guys in this dealership, are paid nothing, so they have be thirsty (see above), but they are also not tenured, or trained in the ever increasing, more and more complicated systems on these cars. If you ask them, stand prepared for the absolutely least knowledge from the management team, sales, parts, and service. They don't know their product, and therefore, I am not sure how you can learn from a staff who doesn't believe in "owning' the product they sell. They will lie, cheat and steal to get you to purchase instead or doing the research and investing in themselves. I also trust Leith makes all of this possible through poorly planned incentives, and commission only sales people. Thirsty. I would strongly encourage you to stay away from this team if you do not already know what you are buying, how it works, and if possible, arrange for your own financing. During my sales process, I knew more about upcoming models, features, and incentives then they did. To date, I have owned Porsche, Lexus, Infiniti, Acura, and now this. I can safely say, every other dealer experience has been much better. For the money, I would buy a Toyota and expect better treatment. Finally, I will take it a step further, if you are planning on learning, driving, or exploring electric cars, this is absolutely not the place. First, Audi is not natively capable of using Tesla Chargers. You will need to buy and adapter for $215 plus shipping to even physically connect. Then, you will need to know it is SUPER CHARGERs only, not a home charger, or an apartment charger in the parking lot, they do NOT work, they are not part of the network you can use. Also, the Electrify America network (VW CHARGERS) are so few and far between, don't be fooled by the word "free" when the reality is "not available." The only free charger is at Walmart, and if you have seen the three of them, they are busy, so while technically "free" good luck being able to use it. Outside of Wake Forest there are no free pumps, I have travelled across the state and this proved to be a complete lie. I have yet to find a free charger between here and Charlotte. If you require help from the dealer, it is an exercise in futility. If you don't know how to use it, don't buy it here. These guys care about one thing, one thing only, selling cars, if you cannot use them, too bad. Even the management team throws their arms up and say "we haven't sold any for a while, so it's not our problem." If you are considering other options, I would suggest you exercise them. For the kind of money that Audi is asking for, you can have a really fantastic dealership, and owner experience, with all of the complaints, and glitches Audi is already known for, plus the poorly run, and lead dealership I cannot think of one thing in their cars that makes this a win for you. I hope you read this carefully, and choose anything but this. Don't buy the aggravation, disappointments, and frustration of having something priced so high when their are many, many other choices that will gladly take your business, and make you feel good about it, long after the sale. This ain't it!

Great service. Fair price. Worth coming back again. It's seems to be a one man job. It took about…read more35 minutes for the interior and exterior. Friendly and honors request. Wheel well and tailpipe cleaning was included with my wash.

Just purchased a new Tesla Y and being very careful with a new 2021 Tesla I did some checking with…read moreneighbors. Found Reflection and so glad I did. They came to my house, did wash/wax/detail inside and out. Carefully checked their work and was very surprised at what a great job they did. Very pleased with the cost, worth every cent!

Great employees, great wash, easy go through center, and price variety is good!…read moreMy suggestion is to have individual bay towel and accessories or a lot more mobile accessories units for customer convenience! I will return !

My car came out of the car wash very clean. I got the Top Wash for $25.00. After the wash you…read morevacuum the car yourself. I will be returning.

Kentrell did a phenomenal job on repairing a door scratch. Truly impressed with the results and his…read moreattention to detail. He repaired an unsightly scratch to almost like new and I'm more than impressed with his work. Glad I finally brought my truck here to get fixed after nearly a year of looking at that ugly scratch. Thanks for the great work!!

Well here it is, my wife's Alfa Romeo Done after i detailed…read moremy Mustang MACH1 here. JOB WELL DONE