For the very first time, I needed to clean my carpets in our living room and bedroom. I had zero…read moreexperience in how and with whom to do it. So, I searched on google to find a company to do the job professionally at a reasonable price. Through my search, I found several companies in Moscow, ID. Then I called a few of them to get information. My priority was to contact companies with good reviews. Therefore, I had hesitation to call this company (Aloha Carpet & Upholstery Cleaning) because there was not even one review or star. Anyway, in the end, I just decided to give a call to this company and see if I can get a good deal. After I talked to the owner of the company (unfortunately I forgot his name) and getting the information and price, I change my mind and I decided to consider this company. Finally, I decided to ask this company to do the job for me. I am fully satisfied with what this company did for me. The owner is a very friendly man with great knowledge about his job (in terms of chemistry, management, etc.). He did the work while I enjoy talking and learning from him. He was very punctual (even came earlier than promised time as I requested). His device/facility looked professional to me. The price was also the cheapest among the other companies I called. If I could give more than five stars to this company, I would definitely do that. I highly recommend this company.

I called Daryl at 3:25 on Saturday for a last minute emergency carpet cleaning and he was at my…read moreapartment in less than an hour. Great customer service and great guy. Will definitely use again in the future.

I made an appointment with castle carpet about a week ago. The date and time was set. They…read morecontacted us about a hour before our appointment and said they were going to be about an hour late, due to the costumer they were at wanted more things done. Then they called and said they would be another hour late For the same reason I suppose. Two hours late on a weekday afternoon because a costumer was being fickle. Not cool castle carpeting, not cool. The guy who came did a great job but management needs to get their act together. I will look for other options next year.

From the owner: We are the longest running Emergency Flood and Water Disaster response company in the Palouse. Many…read moreother companies have started up recently advertising as disaster response but they do not use the right equipment, and will tear your house apart to get rid of mold. Castle Restoration & Cleaning has all the non intrusive remediation equipment to get your house clean and while not tearing it apart. We are also one of the only companies backed by the IICRC in the area, so if you want a truly professional disaster response company for smoke, fire, trauma, or flooding in your home, give us a call. Castle Carpet Cleaning, nestled in Moscow, ID, is your trusted partner in water damage restoration. Our skilled team employs cutting-edge techniques to salvage and restore spaces affected by water-related incidents. From extracting excess moisture to preventing mold growth, we offer comprehensive solutions to restore the integrity of your property. With a commitment to swift response and exceptional service, Castle Restoration & Cleaning is your fortress against water damage.

I have always invested in regular carpet cleaning. However, when I moved to the Palouse area I…read morestruggled to find quality service and good customer service. Perfection Carpet Cleaning, and especially Abe one of their exceptional managers, provided a all-around knock out service. On time service, detailed cleaning, and friendly staff made for a great experience. All stains and problem areas in my carpet were lifted and fixed. Seek them out!

From the owner: Perfection Carpet Cleaning specializes in our carpet cleaning service that will leave your carpets…read morelooking and smelling great. We also offer upholstery and tile/hardwood floor steam cleaning.

Top notch service. The carpet cleaning crew showed up on time, was very efficient, and the carpets…read morelook great. They were able to remove several stains which was wonderful. And they were careful to put our wood furniture on foam blocks to avoid any moisture damage while the carpets were drying. The crew also repaired several sections of carpet with wrinkles from stretching. That tured out great as well. While moving one of the beds, the crew accidentally damaged a light switch. Not only were they apologetic, they bought a new switch and installed it. It was a pleasure working with Palouse Carpet Cleaning I recommend them to anyone needing work on their carpets.

The guys at this company went above and beyond cleaning my carpet after water damage! I would…read morerecommend them to everyone.

Cleaner parked in our driveway to clean neighbors carpet and parked partially in our spot. Thre…read morehis hoses and filter in our spot. I asked him if he could move over and he said he would. He did not. My wife got home and he said he'd move over and instead started his equipment and went inside leaving her sitting there. There was thirty feet of space on my neighbors side for him to park, but he refused to move. Horrible respect for others and flat out lied to us. I also have disabled permit and need my space, but it didn't matter. That much disrespect will keep me from ever hiring them.

We decided to clean our carpet due to home sale, but had low expectation due to the age and…read morecondition of our carpet. However, we were highly surprised and pleased with the end result! Our carpet never looked this good. It looked brand new! On top of this, he was very friendly and professional. I highly recommend his service.

Our camper needed some extra TLC! Chem Dry came in and bid…read morethe cleaning. And In less then a week we were scheduled. Cleaning time was super quick. We highly recommend Chem Dry- Lewiston Idaho.

They fit us in right away, did the job well and in half the time. Very fair pricing too.read more

Absolutely the worst cleaning/maintenance service in the Palouse. There was a pipe failure in the…read moresprinkler system in my apartment building and Bestway was hired by apartment management to dry the carpets. The guy banged on my door, didn't introduce himself or the company he worked for (I got the company name later; still don't know his name), then was incredibly and consistently rude to me the entire time, talking down to me and making snide comments. Had my boyfriend not been with me at the time, I would have kicked him out no question about it, because he actually made me feel unsafe. The second time he knocked on my door went about just as well as the first time. It's not my fault the pipes burst, it's not my fault my carpet got wet (I actually managed to save most of it), and I do not appreciate being treated that way in my home. Do yourself a favor and steer well clear of this business.