Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

I requested a deep clean and the communication was great. They confirmed the deep clean included…read moresome specific items I wanted addressed because I have 2 dogs and I was able to easily book and we schedule immediately. Two ladies came and were immediately ready to get started. Due to the language barriers I couldn't review my specifics with them but trusted whomever scheduled communicated what I requested. I have 3 floors and they started on the top floor. After they moved to the next floor I looked over the work and still saw soap scum on the ledge in the shower, dirt in the window, heavy dust on bathroom vent and several other issues. I called them back to show upstairs but only pointed out one of the items due to the time. When I checked on the next level I saw several area of concerns. At this point we are 4 1/2 hrs in and one more floor to go. I communicated my concerns with the person I scheduled with and informed I was going to have them stop rather than spend more money and I was unhappy with the quality of work. To clarify, I did not rush them at any time, I also waited to review their work after they fully completed the floor. After the 2nd completed floor I requested services to stop They offered to have them come back and provided a small discount due to the inconvenience. Because the level of service is not to my standard I declined the return but appreciated them trying to make it right. Unfortunately they didn't work for me but I saw other great reviews.

We are absolutely thrilled with Jika's Cleaning! We hired them to clean my mom's house, and the…read moreresults were outstanding! The team arrived right on time, worked efficiently and professionally, and left the house immaculate. Every surface sparkled -- they even cleaned under the bed and behind the dresser. Not a speck of dust anywhere. What truly set them apart, though, was their kindness. The two ladies were so warm and patient with my mom, happily listening as she shared photos of my dad and the grandkids. That level of care is rare and deeply appreciated. What a lucky find! We're already looking forward to every future cleaning and would highly, enthusiastically recommend Jika's Cleaning to anyone.

I booked a deep clean for my 3 bed/2.5 bath & a basement family room. The 2 cleaners were done in 2…read morehours, which was the first bad sign. The ladies just packed up and left without letting me look around first. It was probably the worst cleaning I have ever had. Very basic things were missed, like a whole bar top still had crumbs and dust on it and the showers and tub were dirty and dry. For a deep clean it was just really unacceptable. As a business owner I would think Maria would be mortified and apologetic, which she wasn't really. It was odd. She did give me a discount which I appreciated. She encouraged me to book again with different cleaners, but when I messaged her to do that, she never responded. Bad business practices. Would not recommend even if her prices are lower than competitors.

They did a fantastic job cleaning one of my vacant listings prior to closing. Bravo! Easy to…read moreschedule and hassle free.

Very communicative, easy to book, & responsive. The place looked great when they left, & prices are…read morevery fair and reasonable- I will hire them again when we move!

The ladies did a wonderful job!! They really paid attention to detail and added cute touches like…read moreputting my child's blanket in the shape of a heart and the toilet paper into shape of bows. We really appreciate how dedicated they were to cleaning our home and will be booking them again!

I scheduled a move out clean and the team did a great job. I have no complaint, scheduling was easy…read moreand pricing was transparent.

Everything looked clean and organized after the visit. The team worked hard and was very polite…read more The only small issue was that the service took a bit longer than expected.

Very solid cleaning team of two. Rating 9/10…read more Pros: Clear communication, good deep clean of big items. Cons: None Clear communication and good price for a deep (move out cleaning). They were able to really make the sofa and oven look like new. They ask before doing anything uncertain so just be clear what you want done and I imagine they can handle it.

Prompt and very high quality service. We highly recommend without reservation!…read moreAlso, very personable and a pleasure to work with.

These ladies really busted their butts to make my apartment throughly clean for the next tenant. It…read morewas clear they knew what they were doing and were committed to perfection. I plan on hiring them for regular cleaning at my new home.

Excellent deep-cleaning service! The price is reasonable. The crew was professional, hardworking,…read moreand very thorough. They cleaned my carpets so well that I no longer feel the need to replace them. They even cleaned my windows, and everything looks spotless. They don't cut corners and truly go above and beyond. I highly recommend them to anyone looking for quality cleaning services.

J and a came out for a deep cleaning at short notice and knocked it out the park. Quick and a great…read morejob. I have them scheduled for weekly maintenance and Farrah has been great. Highly recommended.

I hired J&A to do a move in cleaning for my daughter and they were amazing. Their quality was…read moreoutstanding and above & beyond. They were competitively priced as well.