I requested a deep clean and the communication was great. They confirmed the deep clean included some specific items I wanted addressed because I have 2 dogs and I was able to easily book and we schedule immediately. Two ladies came and were immediately ready to get started. Due to the language barriers I couldn't review my specifics with them but trusted whomever scheduled communicated what I requested. I have 3 floors and they started on the top floor. After they moved to the next floor I looked over the work and still saw soap scum on the ledge in the shower, dirt in the window, heavy dust on bathroom vent and several other issues. I called them back to show upstairs but only pointed out one of the items due to the time. When I checked on the next level I saw several area of concerns. At this point we are 4 1/2 hrs in and one more floor to go. I communicated my concerns with the person I scheduled with and informed I was going to have them stop rather than spend more money and I was unhappy with the quality of work. To clarify, I did not rush them at any time, I also waited to review their work after they fully completed the floor. After the 2nd completed floor I requested services to stop They offered to have them come back and provided a small discount due to the inconvenience. Because the level of service is not to my standard I declined the return but appreciated them trying to make it right. Unfortunately they didn't work for me but I saw other great reviews. read more

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We are absolutely thrilled with Jika's Cleaning! We hired them to clean my mom's house, and the results were outstanding! The team arrived right on time, worked efficiently and professionally, and left the house immaculate. Every surface sparkled -- they even cleaned under the bed and behind the dresser. Not a speck of dust anywhere. What truly set them apart, though, was their kindness. The two ladies were so warm and patient with my mom, happily listening as she shared photos of my dad and the grandkids. That level of care is rare and deeply appreciated. What a lucky find! We're already looking forward to every future cleaning and would highly, enthusiastically recommend Jika's Cleaning to anyone. read more

I booked this cleaning service for a deep clean of our 1,900 sq. ft. home and had a really good experience overall. The number I texted to get a quote was very responsive--it's much easier to communicate by text than phone. They broke down pricing clearly, just asked for square footage and what I wanted done, and mentioned a $50-off promo for new customers. Our appointment was booked a few days in advance and confirmed quickly. Two housekeepers arrived right on time at 10:30 a.m. and spent exactly four hours cleaning. They were friendly, professional, and focused on their work. The house looked great and smelled fresh afterward. After they left, the owner texted to follow up, collect my email, and send the invoice. One note: there's a $12 service charge just for using their payment system--I wish I'd known that upfront since it offsets some of the new-customer credit. Total was $362 for the deep clean, which I felt was fair for the quality and effort. I'd definitely hire them again. read more

I was mostly satisfied with Jika's cleaning. The price was reasonable, quoted at $50 per person per hour, with a team of two coming to my house. I had requested a deep clean, which I feel was not achieved. However, had this been a regular cleaning, I would've been satisfied. I was told that the cleaners would arrive at 8:30 AM, but instead they arrived at 8 AM. I would rather they be early than late so not a big deal. The two ladies arrived with their own supplies, and were ready to work immediately. I left the house to complete some errands and because I know sometimes it's uncomfortable to be watching people while working. I was told that they needed a bit more time to complete cleaning, which was fine with me, so they had roughly an extra hour and a half to work. One lady didn't speak English at all, while one spoke a small bit and used an app to translate. They offered to do a walk-through once they were done and I had arrived back home, but at that point, I was ready to just lie down on my couch and be done. Payment was completed over Zelle. Things that were awesome: the floor was nice, the oven was cleaned, and they completed a miracle in my bathrooms. It was enough of a cleaning for me to be able to maintain this for while, as I have some chronic health issues and a recent surgery that had me behind on cleaning. Things that I wish were better: they did not wipe down the wainscoting floor trim (there were parts that were still visibly dirty with puppy splatter and /or dust), there were some corners a bit over head height that had not been dusted as I had to go back later and wipe down a cobweb or two, the toilet paper holders still had dust on them, the light fixtures were not cleaned at all, the fans still had a bunch of dust on them, my kitchen table had not been wiped down, and windows/sliding glass doors were not cleaned and still had visible mess on them. Now, I know what you may be thinking. It looks like my list of complaints are larger than my compliments. However, my house was really dirty to start with, and they managed to get it to a decent looking level. Some of the things they missed, could be that they didn't have time to get to it such as the windows, and other things could be me being picky. I cannot afford a regular cleaner, but would be willing to give this cleaner another chance should I need something in the future. I don't think I had a bad experience, I just likely needed to communicate my needs better. read more

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Before and after photos tell the story. But I love this cleaning company and I have hired so many over the years. Here are my thoughts and I hope they help you make an informed decision on whether to hire Jika for your place. **Street shoes removed But I have to say that my most impressed part of this entire process is the respect that Jake shows me when they come into my home. First by taking off their street shoes and putting on slippers. I have never ever seen a cleaning person ever do that without me asking first. I didn't even have to ask - it's the first thing they did. **No language barrier They use Google Translate, so if you need to explain something, they have a way to communicate which is really beautiful. They're friendly, nice, personable, respectful, and they're quiet when they're working. **Methodical They're methodical, but not so slow that take too long. They are attentive and careful and not rushing. That's the one thing I noticed about the Jika crew, and I've had five service calls from them to my house so far. **Quotes versus Real time They ask some questions in the beginning. Jika pretty close in terms of how much time it takes to do things. I haven't yet found a situation where they need more time than what they quoted me. That being said, I did prepare photos in advance so that they knew how many rooms and what the rooms look like. They knew the quality and condition of the home so they could properly quote the job. I think that's important to do - to send them pictures so they quote the job and you're not surprised at the end. **Materials and supplies They bring their own cleaning materials and don't use bleach. They will use your supplies upon request. **Bathrooms I love the way they clean my bathrooms. That's my number one requirement - that the bathroom is immaculately clean down to the cracks. And you know what? They got the floor corners, they got under the sink, they got behind the toilet, they got the walls. I have ceramic tile everywhere and messy boys. The walls were sparkling and shining. The tub was scrubbed. The faucets were glistening. They did such a beautiful job in the bathrooms. **Bedrooms They also did a great job making the beds, organizing things, and straightening things. At the last minute, I did ask them if they could help me out with my kitchen and help organize a couple drawers. They had to call the boss and just say, "Hey, do we have time to do this?" And they did end up having time to do that - that's kind of an add-on. **Extra requests You have to consider that if you need them to re-organize drawers or clean out refrigerators or clean stoves, you do need to request that in advance. And it does cost extra. *Well trained They do a wonderful job. They don't use toxic materials, things don't smell. They know the difference between a Brillo pad and a non-scratch sponge, so there's just little details like that that mean a lot to me. They seem to have strong knowledge of how to clean and how to go from the back to the front of the house and out the door, which is great. **Large staff I noticed I haven't gotten the same cleaning crew each and every time, so if you're looking for the same crew, you probably won't get that. But what I do notice is that even though the crews are different, and you might have to explain to the new crew that comes in what they have to do again, they seem to still be trained from sort of the same standard. **Folding clothes They also do fold clothes if you ask, so that's something that sometimes takes more time and money, but if you just have a few couple little items of clothing you need folded, they'll do it. I have children, so sometimes my youngest son, who is really, really sloppy, leaves his clothes in a giant ball in a basket after he's washed them, and he doesn't do folding. They do a wonderful job folding, they do a great job making beds. **They are on time. And on budget. Payment process is seamless for me. I pay online and I love that. Owner always follows up to check if things are good. **Highly recommend Overall I recommend Jika to daily clean, deep clean, spring clean or drudgery job clean (inside fridges and ovens) without reservation. read more

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Two of Jika's cleaners came to my condo for a deep cleaning. I was quoted 2.5 - 3 hours for my 2 bed 2 bath. The cleaning ended up being 4 hours, but I believe they used the time efficiently. All rooms and appliances including oven, stove, and dishwasher look great. Our condo has not been this clean since we moved in years ago. Thank you! read more

They did an awesome job! Great attention to detail! Our house looks brand new again! I'll definitely be using them again!

Great job with Communication and her team!! They did a great job in all rooms! Stove look practically brand new! Thank you!!! read more

Jika's Cleaning - Home Cleaning Near Me - Des Plaines, Illinois

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Good Services! Show up on time! Cleaned up the house nice The owner called to make sure everything went good and I was happy. Great Customer Service not many companies like this I like this kind of caring from a company !!! read more

Jika was very communicative before and during the cleaning process. The two ladies that came walked into the unknown lol but they did an excellent job. It broke my bank account but I am happy with their work. read more

Edit to update payment options. Communication with owner is fast and very accessible via text/email/phone/yelp. Teams work extremely hard and do a fabulous job. They move things around to dust every surface and bring their own products which have a light floral scent. In my experience some cleaning teams spend significant time straightening up things (moving pillows on the sofas, tweaking a bed that was already made) but Jika's teams focus on the actual cleaning, finding all of the dirt and dust. Pricing is very reasonable for one time (what we started with as a trial) or ongoing. Plenty of options to pay. read more

Vikas didn't work on my project but they verbally quoted it without even seeing it. It wasnt confused with ANY other cleaning place. They may be good but my project was simple bi weekly job. Im not paying for a Mansion price on a simple med size 1700 sq ft job read more

10/10 this was such a good experience. We have a holiday party coming up and just needed our living room and 2 bathrooms cleaned and they really did fantastic. I reached out & got a great quote within the hour. Super responsive and at a really great rate! I will be using them again! read more

the service was good. The responsiveness was good. They were able to get here on short notice, but they are the most expensive I saw in my search. I requested a surface clean, remove trash, clean dishes, main bathroom, flat surfaces and floors. and it was done. I wouldn't call it a surprising level of clean, but thorough enough. Post appointment Edit: I did find "clean" dishes with food still stuck to them. Nbd, but figured that would be part of an honest review. read more

This cleaning company did the job and the price was a bit expensive, but for a move out they did the job. We did not get charged by our apartment company for cleaning, so I'd say job well done! Main reason for lower rating was because I thought it was expensive but needed a cleaner ASAP read more

I needed a cleaning for a vacant apartment. Jika sent two very nice young women who spoke no English but were efficient and thorough. I was quoted $150-$200. The final cost was $215 but the job was well done and I am quite satisfied. read more

Excellent attention to cleaning details. Great quality of service. I've used Jika's cleaning several times and will continue to do so.

We got a deep clean for our move in and they were thorough and made sure I was satisfied before leaving. Great cleaning, fast communication, and very good customer service. Thank you! read more

So far, one cleaning was excellent. Except for disconnected electronics. Just something I need to mention next time. Now we get into bi-weekly regular cleanings. Will post an update. read more

Jika's Cleaning helped me out in my time of need. My mom had gotten sick and was in the hospital for just over a month. I put out a request for services through Yelp and this company was the first to respond. They came to my mother's home and WORKED A MIRACLE. Not only are they very professional, they are caring. I currently have monthly services for my mom and they will call me if she looks like she isn't feeling well. This is beyond customer service because they don't have to do that. read more

I recommend Jika's cleaning service. My house shines! My house has never been cleaned so professionally before, I have something to compare it to. They did a deep cleaning, the cleaners moved all the sofas, vacuumed them and put them back in place. The floors in the kitchen and dining room were washed, and all the carpets were cleaned. I have two small children, it is important to me that the floors are clean, they did it. I will definitely use the Jika service regularly. read more

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I had never used a professional cleaner before and made a request for move-in/move-out services through Yelp. We sorted through the responses and selected Jika's Cleaning, and I am so glad that we did. I ended up needing to change the service date TWICE, and Jika was very flexible and understanding both times. I can honestly say that this apartment unit has never been cleaner, especially the bath tub and kitchen appliances. Don't even get me started on the carpet - the difference is night and day! Five stars!!! read more

A crew of 2 of the nicest professional women just left my home. I am happy is an understatement. How they got so much done is a few hours is amazing. I feel relaxed; what was feeling like an overwhelming weight has been lifted from my shoulders. Communication with business owner excellent. Highly recommend. read more

I needed someone to clean my parents basement (which hadn't been cleaned in decades). I vastly underestimated the time and scope (because I'm out of state), but Jika & her team continued until the job was done extremely well. She's very responsive and transparent about rates etc too. Highly recommend read more

Jika did a deep clean on our home. The customer service and communication was amazing. They were prompt and the 2 ladies were really kind and hardworking. My house looks and smells so clean. They particularly did a great job on washing the walls and windows. We needed to have that done for some time now and I'm impressed with how clean they were able to get them. I would highly recommend them and the pricing was fair. read more

Two people arrived on time and began working immediately. Very basic cleaning although we requested a deep cleaning. I had to go back to clean a few things that were missed: fingerprints on the light switch and bathroom mirror as an example. They seemed in a rush. Too expensive for the results we received. read more

I am extremely happy with their cleaning service! I requested deep cleaning, appliance cleaning, and regular cleaning, and every time they delivered perfectly. Their attention to detail is outstanding! These ladies are polite, hardworking, and use high-quality materials and They never waste time. read more

Very fast response time. Very quick to get me scheduled. Worked very efficiently and thoroughly.

I rarely write reviews, but I had such a bad experience with Jika's maids. They were here a little over two hours and in that time, I couldn't tell after they left that the house had been cleaned. They made none of the beds, didn't wipe down any of the surfaces (including kitchen counters, coffee table, desks, mirrors, etc.) until I asked several times for them to do so and the bathrooms were not fully cleaned. I spoke to the owner and she offered to have someone come back and fix the areas that were not addressed the following day (which I appreciated but declined) and offered to reduce my fee slightly (which again, I appreciated), but the quality of the service was so poor that I would not use this service again. read more

The team arrived early, this was my first appointment with Jika's service. The team's attention to detail is appreciated. My home is spotless! read more

They did a great job with out Move Out cleaning. I contracted two cleaners and they did a great job in the 2.5hrs that they worked. I had a 3 bedroom one bath place and it was left in better condition then when I first moved into the place. I think the price was fair for the work that was put in and in general seemed a bit lower cost than many other quotes that I received. read more

Did an EXCELLENT EXCELLENT job with deep cleaning, and it was a tough job. It looked like a NEW place. I plan to utilize their service again. My mom, who has a very high standard w cleanliness and criticizes my cleaning, even said they did an excellent job. I didn't ask for it, but they even cleaned my garage cans. Thank you!! read more

I used Jika's to clean my house yesterday. She is VERY responsive with communication. The girls showed up on time and the quality of their work was spectacular. They did take longer than expected and as result the price was more than quoted. That being said, it is truly impossible to give an accurate quote without seeing the project in person. Jika was very reasonable and worked with me to find a solution we could both be happy with. I would absolutely recommend them to clean your property. If you are overly concerned about overages then I would recommend having her give an in person quote but I assure you she is fair in her pricing. read more

They communicated well and were able to work around my timeline. Did an amazing job with little instruction knew exactly what I needed and cleaned up my property post construction, definitely reliable, detailed, and efficient. read more

Great workers and great cleaning! I recommend highly! They made a great job with showers , kitchen which are the most delicate one!

Cleaning job was okay. Not a thorough as I would have liked. A few spots weren't cleaned properly. For example the kitchen counter had sticky spots. They Didn't wet wipe hardwood floors. They Simply used a vacuum. This was the first time we had them clean as our normal cleaner was not available. We may use them again in case of an emergency, but would need these issues addressed. read more

Jika is outstanding! She is extremely thorough and diligent in her cleaning approach. Additionally, Jika is reliable and responsive to questions via text. She is a true professional and I highly recommend! read more

Jika did a wonderful job cleaning my home! She is very detail oriented and moved around items to get all the hard to reach spots. She also managed to clean my very dirty stove seamlessly. Thank you, Jika! read more

I'm so blessed to find Jika's Cleaning. The weather this week is arctic cold, but they are still able to come help me on the move-in deep clean, so I'm very grateful. The apartment was partially remodeled and cleaned by the landlord before, but I'm hoping to get a more thorough cleaning and sanitation. The team is super professional. They came equipped with everything. They changed to a clean pairs of white sneakers when they entered my apartment. That just makes me feel so respected. They cleaned every drawers and cabinets, also bathroom, closet and shelves, even the space (soffit) above the kitchen cabinet that I specifically requested. I wouldn't say I'm picky (being picky is not nice), but I'm a very detailed person. I'm glad they pay attention to details like me. They are not only detailed, but also very courteous. Few of the nicest people I've ever met. I will definitely use them again! read more

I had an excellent experience with Jika's Cleaning Services. Even though I vastly underestimated the job, they stayed and finished everything beautifully! I would recommend them to my friends too! read more