My Bosch tankless water heater stopped flowing hot water last Saturday afternoon. On a chance, I called Cleanline Plumbing in Nampa, ID Saturday afternoon to see if someone could come out. They were able to send technician Mario Hernandez out and he reached the house when he promised. Mario indicated that tankless systems are complex, but he has worked on many and was comfortable doing the troubleshooting. Mario verified the unit had power, and he reset the unit, but still with no hot water. Mario then unplugged the unit from mains power and when he plugged the cord back in the unit instantly started making hot water. He also lowered the water temperature down to 222 degrees from the 300 degree setting. Success! Cleanline did charge a weekend service fee of $50 (this fee was to get a technician to the house. All technician fees and parts were separate). I thought that fee was fair, given that I would be without hot water at least two more days. Mario detailed all the fees and gave some additional tips regarding maintaining the unit. Overall, I extremely pleased with the service, the price and knowledge of the technician and the company. read more

Thank you Mario and Ricky! We have used Cleanline Plumbing Solutions several times now. Once for a frozen/burst pipe, once for a dishwasher install and most recently for new toilets and a new water heater. Mario was only here last time to reset toilets, but was able to identify potential problems when he arrived. He rescheduled for the next day and brought parts that saved us more costly repairs/headaches down the road. I have worked with Mario each time and am so glad I know someone trustworthy and professional I can call for any plumbing concerns. Mario answers his phone and is always happy to help. He is on time and does fast, professional work. Thanks again Mario! read more

It was doesn't get any better than this... After several frustrating attempts to get an imminent plumbing issue rectified...in walks Eddie and Ricky with the knowledge, integrity and service we were praying for. They immediately assessed the problem, assembled the necessary parts and installed them, all the while explaining how we needed to communicate to our delivery person what they needed to know. As Realtors, we are always looking for the BEST vendors to refer to our clients. We would not hesitate to recommend Cleanline Plumbing Solutions, and particularly Eddie and Ricky, to our Real Estate clients, family and friends. read more

What a quality company!! Thank you Mario and Ricky! My water softener tank broke on Sunday, Mario was out on Monday to shut it off so that it would stop leaking. On Friday, I received a new high quality water softener AND 2 new outdoor spigot installed by Ricky and Mario! The only reason that it was Friday is because that fit into my busy schedule. They would have come sooner. They were pleasant, friendly, high quality men. They cleaned everything up after they were done and explained how the machine works. They were recommended to me by my neighbors and I will be recommending them as well. Susan read more

Yesterday, 04/03/2020, Mario Hernandez came to our residence for an emergency repair of a water line leak. The leak was under the house in the main line from the well, so Mario was challenged to work in a rather restrictive space. His truck was well stocked with all the appropriate tools and parts, so Mario was able to make quick work of the repair and get the system back in perfect operation. We were impressed with Mario's friendly and professional demeanor. He and your company will be our first call for any future plumbing needs. Thank you for sending Mario to our rescue!!! read more

We cannot recommend Cleanline Plumbing and Mario enough!! We were in the middle of moving when we found we had a bad sprinkler valve that had water bubbling up all over. We couldn't get it shut off and when we called and talked to Mario he said send me your address and I'll be right over. He arrived within a half hour. Thankfully he was able to get it shut off so the water could drain. A few days later he came back and replaced the bad valve as well as a portion of pipe that was split. Mario was a Godsend and was very conscientious of cost to us! We would highly recommend! read more

Cleanline Plumbing showed up when they said they would. When your water is shut off that is one of the most important things. You don't realize how much you rely on having water available until it isn't there. Using milk jugs full of water to refill the toilet tank is annoying. No showers is awful also. Eddie and Ricky were very knowledgeable and professional. They didn't leave a mess or use foul language in my house. They figured out the problem within a few minutes of arriving and had our water back on within an hour. I would recommend this company to anyone. read more

Mario Hernandez installed a new water softener for us today. He arrived on time as scheduled and he and his assistant were both courteous, caring and highly talented. They articulated the pros/cons and do's/don'ts about the new system very well and in a way that it was easy to understand what to expect in terms of performance. They were quick but thorough and ultimately cleaned up after themselves. We will most assuredly call upon Cleanline Plumbing Solutions again if needed. Thanks for a job well done! read more

Our hot water heater was having issues with the main gas valve. Anthony the technician came out had everything diagnosed quickly and efficiently. He even took the time to educate me about the issue, so that I would be able to be educated on the unit and safe. Anthony was a pleasure to deal with and did everything with a smile. Awesome customer service and nothing but a pain-free and awesome experience. I would recommend Cleanline to everyone. Thank you Anthony and Cleanline team. :) read more

Mario and his team were excellent. The quick response to our main water line leak and the professional approach from the estimate, scheduling and high quality repair work is to be commended. They took extra care when having to go under the house to keep things clean. In addition, they took extra care to protect the lawn when driving the excavator over the grass by putting down plywood. I would highly recommend this company for your plumbing needs. They are on our speed dial. read more

Best customer service I've ever had. Thank you Anthony for the quick repair on my leaking faucet, it looks amazing! My little toddler was talking his ear off the entire time and he was so patient and sweet to engage in conversation with her and answer all her silly questions. Also no more leaks! Yay! He even went out of his way to help a mama out and take my garbage out for me. Such a gentleman! Great Quality Service. Thank you Anthony! read more

Cleanline Plumbing Solution is a very good plumbing company. Specifically Mario. He is the best plumber that i know in boise. He remodeled, added bathroom to my house, and fixed issues that only old house, can surprise you with. The prices are honest and fair. They don't let you wait for hours, they don't leave you a mess. They are very knowledgable, and will find a solution that suit your needs. I highly recommend them. read more

I highly recommend Cleanline Plumbing Solutions, they did a great job. Justin showed up on time and was very professional. He installed our faucet and we absolutely love it. We had to take out the organizing rack under our sink so he could reach everything, and he even reinstalled it for us when he was done, which was unexpected and appreciated. I recommend Justin at Cleanline, and would use them again. Thank you! read more

Had a faulty gas valve on my hot water heater. Felt dumb because I couldn't keep the pilot lit. Anthony came out after hours with Noel and they both had the best attitude! Was here within a half hour of us talking on the phone and was quick to diagnose the issue and get it fixed. Gave us peace of mind, and and did it all with a smile on his face. Thank you Anthony! read more

Our hose bib leaked and water poured into our crawl space when we turned on the hose. Cleanline, Anthony, came out right away and replaced the damaged/worn out parts. Great service, friendly, helpful! I would definitely recommend Cleanline plumbing, they have done several jobs for us and we have always been happy with their service! Thank you Mario and Anthony! read more

While they couldn't visit on Monday, they were apologetic and promised I'd be first on Tuesday. Mario showed up 8 minutes early, immediately diagnosed a dead disposal, had one on the truck and installed it. The whole visit was about 30 minutes. Problem solved, quick and courteous. Bill L. Boise read more

Justin at Cleanline Plumbing performed admirably at both the house I was selling and at my new home. Justine is a pro. He is knowledgeable and he holds himself to the highest standards. I recommend Justine and Cleanline to everyone that has plumbing needs and wants professional service. read more

Eddie H. came over to look at two separate issues we had. He did an amazing and thorough job. Super friendly and was able to diagnose and fix the issue the same day. He was prompt and these guys are for sure top notch. If you need a plumber - look no further. Thanks!! read more

Hey Mario and Ricky did a great job. They got here fast , were professional and direct about the problem and then they fixed it . I know that doesn't sound amazing but really it is because that's what we all want right ? Fast ,high quality service . Highly recommend! read more