Had an issue with a sewer backup and Chris came out to estimate the job at a moment's notice. He's…read morebeen communicative and willing to work with my insurance company on the cleanup and is scheduled to start the work soon. So far, preliminary review based on all the communication is 5-stars...I'll update after the job is finished. If you have any issues with water cleanup in Niagara Falls, these guys should definitely be your first call! When all the competitors seemed too busy to take an estimate call, this guy came out and got the job done!

Excellent customer service. Very happy with the service from first phone call to the completion of…read morethe job. Chris is awesome, saw what needed to be done and did it quickly, efficiently and at a fair price. I highly recommend.

They refused to come out after asking me the same questions as last night when I spoke to them,…read morethey are rude nasty insensitive and not caring for handicapped people they are prejudiced I highly recommend that you stay away from them and find a more reliable plumber

Absolute nightmare to deal with. Was promised on three separate occasions over two day that someone…read morewould be out to fix a clogged drain. Was told that service technician van broke down on day one and that they were running behind because of it, promised to have someone out got a call 1.5 hours later telling me they won't have anyone available to come out, wanted to reschedule appointment so I agreed, took a half day off of work and scheduled an appointment for the next day between 12:00-2:00. Low and behold they never showed up, I called company back to be informed that they were running at a full delay and that they promised they would have someone out today to fix it but no time frame, they called me back a couple hours later said still running behind but rest assured we will have someone one out tonight. Received a call back around 5:30ish and was told they won't have anyone to do the work tonight, asked for a manager and was hung up on. I called back spoke with manger Van and he told me that the guy who was scheduled to do my service left early and couldn't get anyone to take the job, was offered to reschedule and 10% of the service. Told him 10 % was unacceptable and he hung up on me after it told him to just cancel everything. Extremely unprofessional and nothing but lies come out of their mouths, would strongly recommend a different plumbing service as this was clearly a waste of my time.

Champion Carpet Cleaning was Fantastic. I could not believe the before and after of the carpet-…read morebedrooms, hallways and long stairway. They were beautiful!! I also learned from Dave who is very knowledgeable and will use the information for future carpet care. I found the price to be very reasonable. I Highly Recommend Champion!! Thank you Dave and Kim.

We had very prompt service, reasonable prices and they did a really thorough job. Our carpets have…read morebeen cleaned before but this cleaning was extremely well done. That included carpets and a chair. Very satisfied.

Seen their service vehicles a few times at various homes and they have been in business for a few…read moredecades, so they must be doing something right. Have talked to a few people also and they had no complaints neither, and now I know they DO work quick!

When an emergency arises, don't hesitate to call these folks. They are pros…read more We had an especially nasty window break during a recent storm and Ken drove out to our house late on a dark, windy, stormy, rainy night to cover the window. He had the window covered in seconds and was friendly, professional, and efficient. Especially important is that he was careful in his work to not do more damage. The broken window was weather-tight and we couldn't be more pleased!

This company is the worst. I decided to use them because they are a small business and I wanted to…read moresupport them. They cleaned the duct work but the rest of the work was absolutely terrible. They were supposed to clean my cabinets, furniture, and walls of soot that accumulated from a kitchen fire. Terrible. They took a wet cloth and dragged it across my cabinets and furniture leaving water marks everywhere. They did not remove soot from cabinet handles, corners or inside the cabinets. Also when I asked them about the inside and dishes they took a wet cloth and wiped my dishes. I had to wash every cabinet and dish over. They mopped the floor but did not get up the soot that was ground in to the floor. It was money waisted. I am extremely disappointed. I had to hire another company to finished what Green Genie started. UGH!

Donny, Deion, and Ray were just truly wonderful. They worked so quickly and efficiently, kept the…read morerest of the kitchen area protected, and explained everything to me during the whole process. I am so thankful that you were able to help me remove this health hazard for my family so quickly and save my cabinets too! Thank you!!

Do not hire these people! I contracted this snow removal service for 950 dollars December 4th,…read more2025. I came back from my trip January 1. And found the driveway filled with snow. I waited and no one came. My tenants informed me they had come only once the whole snowy month. On Sunday January 4, I asked for my money back ( see previous text for the reasons). That same day I was assured that the snow would be removed that same day. No one came or contacted me. I texted to request that the snow be removed the next Monday. I called, since I got no response. Again I was promised they would come that evening. The tenants and I waited in vain. Therefore I requested again a refund of the $900. I received no response.

From the owner: Rapid Response Restoration: Your Path Back to Normal…read more Why Choose Us? The Rapid Response Advantage 1. Unmatched Speed and 24/7 Availability The name says it all. We offer 24/7 emergency services with a commitment to rapid, on-site response. Quick mitigation is the single most important factor in preventing secondary damage, stopping mold growth, and dramatically lowering your final repair costs. When disaster strikes—a burst pipe, a fire, or a storm—we move instantly so you don't lose valuable time. 2. Complete, Start-to-Finish Restoration We eliminate the stress of juggling multiple contractors. We are a full-service provider, handling the entire restoration process from beginning to end: . Reconstruction: Full rebuilding and repair to return your property to pre-loss condition or better. 3. Certified Experts You Can Trust Our team consists of IICRC certified professionals (the industry gold standard) with decades of combined experience. We use advanced, commercial-grade equipment and proven techniques to ensure the highest quality of work, safety, and efficiency on every job. 4. Hassle-Free Insurance Process Dealing with property damage is stressful enough without the insurance headache. We help simplify the claims process by working directly with your insurance adjuster, handling the documentation, and ensuring a smooth, transparent process from your first call to the final sign-off. Don't wait. Call Rapid Response Restoration, and let us get you back home faster.

We have a new build home (2022) and had mold in the kids bathroom because the water was hitting the…read moretile on the back wall and spilling out onto the ground and trim. Dmitri came out and remiated the mold and cut the drywall to ensure all mold was taken remediated. Alex then came and fixed the drywall and painted the wall the exact color, making it impossible to know work was done. We also had him install a new glass shower door to ensure this doesn't happen again. Alex did a great job installing the door and caulking to ensure a perfect seal. I'm very happy with the work and highly recommend.

About 3-4 weeks ago, I had the unfortunate experience of walking down the stairs to a partially…read moreflooded basement.  Anyone who's had water in their basement knows that there is typically a moment (or longer) of panic.  Throw your hands up...what do I do?!  Typing in "basement water cleanup" into a search engine, and we picked the closest one.    We definitely picked the right one!  It was later in the evening, and Water Cleanup Experts was at our house within an hour!  Alex P. and his small crew were professional, meticulous, provided guidance and insight, and amazingly efficient!  In a dismal situation, Water Cleanup Experts helped to ease the "pain".  Thank you Alex P. and your coworkers for mitigating the damage in our basement and providing the expertise and diligent work to dry and clean our basement to a level that seemed unachievable at the onset of the situation!   My delay in posting this review is by no means a reflection on Water Cleanup Experts.  I would highly recommend this company to anyone that has the unfortunate need for their services.

Carpet cleaning I used them for many years to clean my…read morecarpets and stairway that were carpeted. They always did an excellent job and I was pleased when they finished. I was always pleased with their performance & the finished product. Professional work.

The amazing: Their…read morewebsite. Its fantastic. It gives you a running total as you add or subtract services. And it shows you the available dates + times. Availability - they were able to come onsite next business day. Similar companies were two weeks out Onsite employees were informative, kind and work diligently. OK: The service. I kid you not, the air in my house seems cleaner when the heat is on. But I wish they showed me all the crap they pull from the ducts. Did they collect a hairball or a garbage dump worth of material? And I dont think the tile washing was worth it at all. I've cleaned the floor better myself without the tools the fellas brought. And my grout looks like it was hardly touched. Bad: Price - While their pricing was only slightly more than other companies I researched, this was not worth it. It was beyond petty that I was charged for a second room because of a small landing from my kitchen. Leftover mess - While they did a great job cleaning the ducts, they kicked a ton of dust into my newly finished basement. It feels like they cleaned one thing only to make a mess in another Unless you're in desperate need of duct cleaning or carpet cleaning, this isn't worth it.

Bob was on time, professional, and very thorough. The carpets look great - almost new. Very happy…read morewith the work and would highly recommend.

The gentleman who came to clean did a wonderful job. Explained that the material in the carpet…read more(wool) wasn't as resistant to stains as other fabrics, but the stains are very faint now and the carpet looks great. The sofa had a coffee stain on it, but now it's almost invisible. Thank you! I will definitely recommend.