We had a sump pump failure -- of course on a Friday night on the weekend before Christmas. Our basement was soaked with several inches of standing water. We were scrambling to save our basement and called multiple water mitigation companies. We were put on waiting lists for several, but thankfully the guys at Water Cleanup Experts were the first to arrive. I can't say enough good things about Dimitri, Dave, and the entire crew. They were responsive, knowledgeable, courteous, and took great care to ensure that our basement was completely dry. You would never know there was a flood down there just a few days ago. I highly recommend WCE and while I hope to never have another emergency to call them in for again, It is nice to know that a great crew like this will be on the job if needed. read more

We have a new build home (2022) and had mold in the kids bathroom because the water was hitting the tile on the back wall and spilling out onto the ground and trim. Dmitri came out and remiated the mold and cut the drywall to ensure all mold was taken remediated. Alex then came and fixed the drywall and painted the wall the exact color, making it impossible to know work was done. We also had him install a new glass shower door to ensure this doesn't happen again. Alex did a great job installing the door and caulking to ensure a perfect seal. I'm very happy with the work and highly recommend. read more

Water Cleanup Experts - Damage Restoration Near Me - North Tonawanda, New York

About 3-4 weeks ago, I had the unfortunate experience of walking down the stairs to a partially flooded basement.  Anyone who's had water in their basement knows that there is typically a moment (or longer) of panic.  Throw your hands up...what do I do?!  Typing in "basement water cleanup" into a search engine, and we picked the closest one.    We definitely picked the right one!  It was later in the evening, and Water Cleanup Experts was at our house within an hour!  Alex P. and his small crew were professional, meticulous, provided guidance and insight, and amazingly efficient!  In a dismal situation, Water Cleanup Experts helped to ease the "pain".  Thank you Alex P. and your coworkers for mitigating the damage in our basement and providing the expertise and diligent work to dry and clean our basement to a level that seemed unachievable at the onset of the situation!   My delay in posting this review is by no means a reflection on Water Cleanup Experts.  I would highly recommend this company to anyone that has the unfortunate need for their services. read more

These folks were great. Very professional, hard wording, on time, kept me in the loop and worked with my insurance company directly. Cleaned up my basement really well. I highly recommend them. read more

During the Winter Storm of 2019, a valve of the overhead water piping in my basement bursted and caused serious water damage. I searched online and requested service from all water cleanup companies serving my area. Only Water Cleanup Experts responded quickly! Alex and his crews arrived in the afternoon the same day! They immediately started the water cleanup and tore down damaged structures. Alex submitted estimates of cleanup and restoration to my property insurance. Upon insurance approval, the rebuild process began... Two mouths later, I got a beautiful basement (see attached Before and After Photos) !! Alex and his crews were awesome !!! They are professional, courteous, and trustworthy!!! Ha Tran Lewiston, NY read more

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Water Cleanup Experts were the absolute BEST. Alex was great to work with and his crew was fantastic, very hard working and all very polite. They knew exactly what to do for my flooded basement, removed all debris, and left the work area very clean. No one wants a flooded basement but Water Cleanup Experts is the company to call if it happens to you. They even loved my dogs! read more

We were very pleased with our experience with Water Cleanup Experts. Alex and Team came out to assess the situation immediately (After Midnight) and worked quickly to remediate the issue. He communicated with us every step of the way. I was very impressed with their work ethic, knowledge and found them to be, kind and professional. Their quick action and expertise saved us a lot of money. We are very grateful for their services! read more