I would give them zero stars if possible. I would definitely not recommend them! My previous eye…read moredoctor quit taking my insurance and I went to Rosemore because it was close to home. The doctor told me I had dry eyes and the beginning of cataracts. My previous eye doctor had never mentioned this to me. He prescribed Meiobe which can have a ton of side effects. I only took it a couple of times & it made my eyes blurry. He also told me I had an ingrown eyelash, which I couldn't see or feel. He said even though it didn't bother me it bothered him so he supposedly removed it & he charged it to insurance. He wrote a new prescription for eye classes. I picked out of frames. I was told they were on backorder. I called several times & they weren't available. After a couple of months, I picked out some frames at another place and had my prescription filled. The prescription was way off. I went back to the Rosemore eye care and was told that I would have to get a new eye exam and pay for it because I got the glasses somewhere else. They actually told me that the other place might've put the lens in backwards I went to Plano eye associates in Plano and got a new exam. I do not have dry eyes or cataracts. The rosemore eye prescription had gone from a two to a three for my prescription and the new exam showed I needed a 2.5. I got the new prescription put in my new frames and they are wonderful. Rosemore only cares about money. They don't care about you.

Great eye doctor, and great service. This place is amazing. They treat you so wonderfully as you…read moreenter with wonderful smile is the eye doctor is very thorough, examine my eyes and re-examine to make sure that all is well. Return visit for my eye, glass selection and fitting for my lenses. Great experience.

Nice place to get eye exam or glasses. Very friendly staff and most insurances are accepted. Has a…read morevariety of frames to choose from and even tinted lens. Easy to spot in parking lot area in Lewisville by main street. Not very busy so easy to go in and out during weekdays. Busy on weekends sonetimes. Eye doctor is very caring and detailed. She genuinely cares about you and not just try to sell you on things to get your money like most. I trust her and this place to come only here.

My original review was written after my visit last year. Editing to include my experience from…read moretoday. Made an appt for a yearly exam, hoping it would include thorough macular degeneration exam. When signing in, I was asked if I had completed the forms sent to me earlier. Despite getting two appt reminder emails, and at least that many reminder texts, none of those included a link or anything about completion of forms, so I was given forms to read and sign at the office. After sitting down, an asst came over to "clarify" that there would be a $45 charge today, not covered by my insurance. What for, I asked, since I was not charged anything at all last year? For "the prescription" I was told. I said, what "prescription"? I had cataract lens replacement years ago and have only OTC readers now. She just said, it's for you to get a prescription. I wasnt aware I *needed* a prescription, but thought maybe this was some kind of term involved with checking the macula, so I said OK. Exam complete, no need for a glasses prescription per Dr., back of the eye looked at via photos, no apparently degeneration happening. Dr. said I needed to come back to have a more indepth retina exam to be sure". As I checked out, I once again asked about the extra $45 charge. A different asst said, "It's for your glasses prescription" I said, none was given to me, since I don't NEED one. Oh, she said, you should have scheduled your appt for a "Full Eye Exam", then insurance would have paid for it all. What? How was *I* to know the exact verbiate to use when I called? And why wasnt this clarified on th phone while making the appt? She said she was sorry, and would make a note for next year to the effect that I don't need a "prescription". I said the communication on this issue was very poor and surely she could understand why this was irksome. She merely smiled as I handed over my credit card. In any case, no, I will not be making another appt here for macular or regular eye exams. I am fortunate to be able to pay the $45 but wanted to let people know that they should be v-e-r-y careful with their verbiage when they make an appt here. Dr. did do a thorough regular eye exam, but somebody needs to address communication issues here.

Find your forever Eye Doctor Here!!!…read more Amazing office, convenient location, super friendly staff, reasonable pricing, and exceptional doctor, what more could one ask for from their eye doctor!!? From the get go, when inquiring about services and scheduling, the staff was patient, friendly and helpful! The office was welcoming, bright, and had the latest styles in eyewear! There was a quick check in and insurance verification. Then I was taken back immediately- practically no wait! The pretests were great, thorough, and after a few health questions, I was seen by the doctor. Dr. Hashemi was exceptional in the service he provided. He asked questions to understand my individual needs and addressed my concerns thoroughly. He was super sincere and genuine in his approach and provided great insight! He checked my eyes and went over how my new prescription may make me feel and what to look for in my trial contacts and we scheduled a follow up to ensure proper fitting and overall satisfaction. I HIGHLY RECOMMEND Dr. Hashemi and Castle Hills Eye-care!

Not Good, Too Expensive, Not Recommended, not Good attention from the employees, the Clients need…read morea much better attention because is not Free

Absolutely worst eye doctor I have ever been to. Not looking out for customers best interest…read more Extremely pushy and sales minded. Does not listen to customer. Would highly recommend not giving them your business

Did my annual check up which was good experience . But the mixup with my contact lens prescription…read morerequired me to go back and do another test with another doctor was a bummer. Nice folks though.

Staff was friendly and professional. Genesis was amazing with the insurance details and benefits!…read moreMade the appointment smooth and quick! Will definitely recommend this practice to everyone

Had the BEST experience at this Eye Doctor location from the time I walked in and was warmly…read moregreeted by Eli who checked me in to the time I left with a big smile on my face. Within minutes, I was escorted to the back by a young lady who asked me questions about my medical history and took some eye readings and turned out we had the exact same pair of eye glasses which progressed into a long discussion about our favorite imported frame vendor! I didn't get her name but she was very personable. Then came my eye exam with Dr. Peterson who listened to my concerns and was able to hook me up with a prescription for new reading glasses. There were some pretty cool high tech features that came into play while he was doing my eye exam. He was also pretty funny and has a great music selection playing in the waiting room (this is one of those things I take notice of anytime I'm in a business and makes an impression on me). Last, was my interaction with Ray who helped me pick out a new pair of glasses. He was very helpful in recommending frames to try on while still letting me do my own thing and he was also very patient while I struggled to make a decision. One thing I love about this practice is their vast selection of designer frames. I've been to other practices where I struggle just to find "a" pair that is decent. I have the opposite problem here (can't decide on which one I like most!). This is my 3rd pair of glasses I've purchased from this location. I would highly recommend everyone to give them a try especially if you're new in town or looking to switch providers.

Dr Minh Nguyen was the absolute BEST eye doctor I dealt with…read more In 12 months, I dealt with 2 optometrist and 3 ophthalmologist to try to see clearly. I went to 5 in ONE YEAR !!! Dr Nguyen was SO MUCH BETTER than anyone I got to see who actually tried to fix my blurriness with glasses..... AND succeeded!!! I can truthfully say Dr Nguyen was actually more perfect for my eyesight than all the others in 2025.

Dr. Bui is an excellent optometrist - he offers services and equipment that most ophthalmologists…read moreuse. I have multiple complex eye issues going on at the same time and he is very accommodating and understanding - which is great for someone like me who is terrified of having people and objects go near her eyeballs (think Kubrick's "A Clockwork Orange"). I never feel pressured to spend money I don't have, and though it can be complicated every year billing and I work together to parse through my primary and secondary medical insurances as well as my vision insurance to get everything covered as much as possible. I never have a problem getting squeezed in when I scratch my cornea either - though that happens far less frequently now than it used to as we have figured out why it kept happening and how to better prevent it. He has no ego like so many other doctors and sent me to a retina specialist and now they work together, and we coordinate with my migraine management schedule to try and take tests at the right time. If anything doesn't work for me I typically have what I would consider a long window of time to test and return for either a refund or replacement - imagine if other doctors did that for medications or treatments! Huge shout-out to Jen/Jenn/Jenny (please forgive me - I am terrible with names) is AH-MAZE-ING when it comes to frame adjustments so she has been able fit all my frame choices to not only crooked features but also to adjust the nose bridge flare and and other angles for the more "Alternative Fit" I need - which is harder to do when you only wear acetate frames. She's a magician, I swear it, and if you ever find that your frames never seem to look right or fit right, or after a while they need re-adjusting, call and ask when she'll be in to ask for her help. I have even learned the hard way that sometimes my Rx is right but after adjustments (and sometimes due to the shape/curvature of the frames initially) need to be tweaked with added measurements.

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

The atmosphere was wonderful. The doctor was very kind, extremely skilled, and polite. I bought…read morecontacts and glasses. The doctor was able to get me to 20/20 after 5 surgeries.

Great place for eye exam and contact lenses…read more Both Docs are great and know what they are doing. In addition to prescription for glasses and contacts got eyes examined for whole host of potential ailments to ensure all is good. $156 for eye exam including both prescriptions. After $30 off (yelp), higher price because I have astigmatism.

The customer service is very good, but this establishment is way too pricey. Most places have the…read morecost of the frames on display, so you know how much you're paying. I was disappointed in the selection of frames they had (seem mediocre), as I had seen a couple of frames online that I liked, and this place had nothing that resembled either. I was more than a little surprised to find out that the frames I had selected, the best of the bunch imo, were priced at over $200. Overall, my new pair of glasses cost me over $700 (I did get the "extras" regarding the lenses). This is on me, of course, because nobody forced me to pull the trigger on the purchase. Just saying, though, that I believe the "mark-up" on glasses here is pretty steep. Just my luck, I received a coupon in the mail 1 week later from JC Penney for a 60% discount. I've purchased glasses there before, and I was pleased. Oh, well. Live and learn.

Customer service is always great. Always answer my questions…read more I'm hoping we can continue to go to Dr. Haas now that she is not taking Medicare advantage plans. Hoping to continue going there. Sherry Bernal

Dr. Haas is both very professional and personal. She does an excellent job of explaining the…read morepurpose of each procedure and the results and what they mean to you and your eyesight.