I ordered 4 sets of blinds from this company, 1-800-4-blinds. The owner did not measure two of the…read morewindows correctly and when we told the owner of the company that the blinds did not look right and we would like a remeasurement and replacement, Craig, the owner was completely unhelpful and refused to rectify his mistake who actually took the measurements. He offered us a $200 refund on a $1300 order. Instead of offering good customer service, he just wanted to move past his mistake and not fix it. I've given the owner at least one month to fix the situation, but he has not responded or tried to fix his mistake. Very unsatisfied and regretful to order from 1-800-4-blinds! Buyer beware!

So far a 1 star. The website allowed us to make a Saturday morning appointment. We then received an…read moreemail asking if we were available on Thursday or Friday as they could fit us in sooner. We replied no, Saturday works best. Next, they responded that the Saturday slot is not available. The site clearly says 'available dates and times'. I feel like they just don't want to work on a Saturday so say it's not available when it is. I went back to the site and Saturday is still available- so why are we being told it's not? Review might change after consult but at this point I am not happy with this company and we haven't even met them yet.

I got ripped off for over $800 for 2 windows of cheap 1" metal blinds. I didn't shop around, my…read morefault. Don't ever buy blinds at The Blind Factory!!, they will rip you off!!

I had a great experience with The Blind Factory. They were suggested by Renewal by Anderson to…read moretake down and reinstall my window coverings. I also ordered one new blind. Mark and his father were timely and neat. They completed a very complicated removal of two rooms with draperies and valances. The reinstall was done quickly and professionally. I will continue to use them for any future window treatments.

Sergey did an amazing job with our wallpaper install. He brought all necessary materials and tools…read moreand was neat and tidy. The edges and the seams match up perfectly. I'm so glad I hired a professional to do this. It was well worth the cost.

A little too expensive for my taste. Had too many rules for customer to follow. Very helpful…read morethough.

We hired this company to install 3m film on a customer's home in Gregory Mi. we asked for a quote…read morefrom Michigan glass they said it would be $450.00 then Michigan glass asked if it was installed on the inside and outside of the glass, we agreed it should be on both sides. they proceeded with the work and we were billed 800.00 for the work which was double the original quote. at this point we already turned in the estimate to insurance company so we had to cover the extra cost. then 9 months later they installed the outer film with an additional charge $975.00 so after the original quote of 450 we had to eat the remaining cost of $1,325.00 please be aware of their quote deviations this company is not very good at giving correct and accurate estimates.....

Michigan Glass applied film to all 46 windows of our home. Many windows were completed impeccably…read more Some, overall good. Some, need improvement. The coatings appear to impact heat loss and gain as advertised and we believe it was a good long term investment for our comfort, reducing heat/cooling costs and the protection of our furnishings. However, visual light continues to impact fabric fading, prospective shoppers should be aware. While a lot of services were purchased from them in our perspective, recently I couldn't understand their response regarding a question when a few coatings showed shriveling, apparently due to aging. I was surprised when hearing that as we didn't have the receipt and they were also out of warranty. Aging happens and to live with it. Communicated to me directly in our home during inspection of the problem by a man who indicated that he was a co-owner. I could be wrong, however, recalling that his name may be Craig. Perhaps the coatings have been improved with more modern science and manufacturing improving their life expectancy.

Laural Designs, owned by Alan Koenigsberg, is a Hunter Douglas shop-at-home dealer who carries…read moretheir full line of window treatments. Alan came to my house and we discussed various Hunter Douglas products. He helped me with my final selection of Applause (top down, bottom up) blinds. I priced them out other places as well and Alan gave me the best price. He installed them and delivered excellent customer service. His number is 248-496-8892 or akoenigs@comcast.net. I could not be happier :)

I had these guys out in 2025. had a few back windows replaced, From day one my contact has been…read morejeff. he kept me informed of what to expect and who would be coming to my home. i even called him during the installation when the Redford inspector showed up , he assured me all would be handled and it was. good customer service

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!

It has been well over a year now waiting for the owner Mr. Brigham at Howie Glass to respond…read morehonestly to my complaint. My damaged mirror still remains damaged and my complaint is ignored without any thought or admission that they damaged my mirror. I expected honesty from this company owned by Mr. Brigham and I have gotten no where. I wonder if he feels satisfied that he continues to ignore and deceive the elderly. Shame on him. He knows who I am talking about. They can receive all the nice comments and stars they want, but he knows that he damaged my mirror .

Very good service and great Prices. Needed multiple screens…read moreredone and they were quick to get them back to me.

We had to get custom arched shutters for our master bedroom and we are beyond pleased with our…read moreSunburst shutters! We have since ordered shutters for another room as well and my mom loVed then so much she got them for all of her bedrooms. Everyone there is excellent to work with and I can't recommend them highly enough!

We recently had shutters installed in our entire home through Sunburst and were VERY happy with our…read moreexperience. From the office staff to the onsite team of Steve and the installer Mike, everyone was very friendly and helpful with suggestions. After installation was completed, we requested some personal preference changes and they were handled without any problems at all!! I would recommend Sunburst without any hesitations :)