Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

Good communication. Needed the plug input replaced. Nicely done…read more Would definitely recommend.

So, I hadn't had my morning coffee yet, I was actually preparing it, and shouldn't have been…read morehandling a $1000 piece of electronics equipment until after I had some coffee. So of course I dropped my phone face down on the ground in the one un carpeted area at work. It didn't sound catastrophic so I wasn't TOO worried, but lo and behold, it was broken and broken in the way that every touch of the screen was a possible painful papercut. I googled phone screen replacements and I can get my own new screen for around 45 dollars. I can get my own tool set for replacing screens for anywhere from 10-30 bucks, I can just watch a 7 minute video and do it myself!!!! Or I can take it to UBREAKITIFIXIT and have it fixed in a couple hours. Sure it cost a penny (over 10000 pennies) but it got fixed, they were nice, they give a 10% military discount and I have a fixed non finger damaging phone. It does feel like each text is a bit more effort, not sure If I need to adjust something or what. Oh yaa, and you can go online and make your apt, and get a pretty accurate estimate relatively painlessly.

Have been 4 times 20min wait each time. 1 employee helping customers, multiple in back. Fixed a ps5…read morecontroller I had used for years; 3months later same issue, they would not stand behind their work and fix. Offered me 10% off or up sale to insurance package. After convincing me on insurance their system wouldn't work. They called me back the following day saying it was fixed......it was not. Pass

I recommend. I had a positive experience. Reasonable price. Friendly owner. Thanks for fixing my…read morephones.

nicest guy around ! Always willing to help. Wish him all the best and will always send friends and…read morefamily to him ..

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

This guy was wonderful to work with. He fixed my screen quickly and for a great price. He saved me…read morea few hundred dollars. He communicates quickly and is super nice. I felt safe leaving my phone with him and I will definitely use him for all my phone needs.