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    1 year ago

    I have gone here a few times, saw me same day both times and have been very professional!

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    Memorial Medical Center

    Memorial Medical Center

    2.2(59 reviews)
    5.2 mi

    The nurses and Doctors were great with my son. He came in there with pain and left with a smile…read moreand feeling so much better. As a mother we always worry and have so many questions, the staff answered them and even though was there for couple hours was worth it to have the proper care for my 7 year old son. So wanted to share that you guys rocked today with the care you gave my little baby with the Iv and he was so brave and only had to poke him once :) made sure he was comfortable. So thank you for making his experience that could of been scary a good memory of showing that the hospital he was born in take such good care of him. High five to all of you on Team Riley today!! Great job and thank you again.

    I have been to Memorial Medical Center for 4 years since moving to Las Cruces, 3 times to ER. In…read morethe past, I lived in large metropolitan areas with multiple medical facilities. Memorial is old, but in general the facility is well kept and the service is excellent. In December, I had a triple bypass surgery in Memorial. I first spent 5 days on the fourth floor prior my surgery. My surgeon was Dr. Vitaly Piluiko, who recently retired. Him and his team were outstanding. Dr. Piluiko, visited me in my room every day prior my surgery. After surgery, I spent a few days recovering in the intensive care unit. Even the anesthesiologist came to check on me the day after my surgery! Yes, the hospital is a bit tired, but the care I received was outstanding. My only observation is that the food service company lacks of employees who understand what vegan meals are and they need to have a proper selection of options for vegans, vegetarians and pescatarians. The service is at the same level of what I experienced in large hospitals in San Antonio and Dallas Texas.

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    Memorial Medical Center
    Memorial Medical Center - Wall near water fixture. Any one with a brain can assume this is a breeding ground for mold. In an emergency room!

    Wall near water fixture. Any one with a brain can assume this is a breeding ground for mold. In an emergency room!

    Memorial Medical Center - Men's urinal at memorial medical emergency.

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    Men's urinal at memorial medical emergency.

    Desert Imaging - This place is horrible

    Desert Imaging

    2.4(27 reviews)
    48.4 mi

    I honestly thought I was going to have to give this Desert Imaging location 1 or 2 stars. I don't…read moreremember her name but...the lady who was scheduling my appointment over the phone was extremely rude. I didn't appreciate her tone of voice. I had a couple of other questions about the appointment. It was like pulling teeth asking her. Ugh! I called back because I thought of something else. Nobody returned my call. I figured it wouldn't be returned but oh well I tried. These are the reasons why I'm giving this location 4 stars. However... My appointment went better than I thought it would. All of the staff in the front was nice, helpful and professional. They answered all of my questions. I even forgot my doctor's orders at home so I was freaking out! Luckily they already had my orders from my doctor. I was SO relieved! Lol. I freaked out because the lady on the phone said I had to have them or else they couldn't help me. The staff that was helping me with the procedure were super nice and helpful. The best staff member was Keith. His instructions were clear and to the point. He was really patient and kind. He also had great bedside manners. I have one more appointment at another location. Their staff has been kind over the phone. I hope I have the same experience in person. I would come back to this location if I had to.

    Very insisting staff. Because of prior experience I have to go to a location with paperwork in…read morehand to make an appointment . Waited almost 3 weeks for an appointment. I was called for rememinder to get there...get changed and left in the room a few min...normally they say come out when you're dressed to be told they cant perform mri of my brain because they dont have the machine. Mind you I had this same service provided 3 weeks ago. As someone with chronic illness and it took all my energy to get out of bed and drive 25 minutes. This is very unacceptable. The place was fully staffed and everyone just stood there clueless. As this is not my first rodeo with desert imaging. I do believe them to racial profiling. Something needs to be done!!!.

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    Desert Imaging
    Desert Imaging - Desert Imaging

    Desert Imaging

    Desert Imaging - Ultrasound

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    Ultrasound

    Assured Imaging

    Assured Imaging

    2.3(3 reviews)
    3.7 mi

    FRAUDULENT CODING. They incorrectly coded a fully covered procedure in order to get my $$…read more I'd been using the assured imaging mobile van for a few years for my annual mammogram and always had a good experience. They stopped doing the mobile van here because a permanent local office opened up. I visited the assured imaging local office in 2022 for my routine annual preventative mammogram. My insurance covers this procedure at 100%, HOWEVER, they incorrectly coded this procedure so that I would have to pay. After DOZENS of calls and tons of time with my insurance and the assured imaging people, Briana at assured imaging finally acknowledged the mistaken (after my insurance person contacted her) and told me they would close my account. I thought the matter had been resolved, but I was nervous because she refused to give me a confirmation or reference number or anything in writing. I was told I would receive confirmation in the mail but never did. Then, in JANUARY 2024 (so, 2 years after the service and alleged "closing" of my erroneous bill) they turned the account over to collections. When I contacted assured imaging once again, I was told the exact same thing: they acknowledged the incorrect coding and told me they would send a letter confirming that they closed my account. That never happened, and I finally just paid the collections agency... for a fake charge for a service I never received.

    Warning warning! Insurance fraud alert! I got a mammogram in 2022. I gave them my insurance card…read more Almost a year later they contacted me and said I owed them $900 that my insurance didn't pay. Confused I paid it. Then I said I gave you my insurance card did you submit it. Yes, they said. Well a few weeks later they billed my insurance company and got paid again! Now they have every excuse not to reimburse me!!!!

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    Assured Imaging
    Assured Imaging
    Assured Imaging

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    Clear Imaging - diagnosticimaging - Updated June 2026

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