Impossible to connect with a human. Text msg said my provider ordered tests. Three days later, I…read morecannot get a call or email telling me which provider ordered what tests. Fasting? IDK Pee before leaving home or give a sample there? IDK So, if you have a choice, avoid Quest Diagnostics

Was so easy to make an appointment. Easy access to the facility. Check in was seamless. Wait time…read morewas superb-got in sooner than scheduled appointment. Ashley was my phlebotomist and was so kind, caring and professional. Great experience

I had a wonderful experience! The nurse who worked with me was very kind and clear in all his…read morecommunication! Highly recommend this location

I would give this Tri-Core lab zero stars if I could, it is so poorly run it is pathetic. It…read moredoesn't do you any good to make an appointment since they will take people that don't have appointments before you. I had an appointment at 11:10 am today & sat waiting for an hour & a half & had to cancel a doctors appointment that I had. Three people walked out during that time because they were frustrated & couldn't wait any longer. Although there were multiple staff members in the back they only take one patient back at a time so the waiting room was completely full. I have complained the last 4 or 5 times to the Supervisor when I have gone in but it is totally apparent she does not care & she does nothing to improve the process. In fact, she acts like she doesn't even know what she's doing. I managed 15 medical practices in two states so I am well aware of how to manage multiple practices & supervised over 150 employees so this Supervisor as Tri-Core is without a doubt totally incompetent. It is no wonder they have a one star review & are losing customers right & left but apparently Tri-Core does NOT care. From now on I'll take my business to one of the other labs in Las Cruces as I am NEVER GOING BACK AGAIN!!!

I'm pretty impressed with these guys. Unlike the competition, they don't lie about being…read moreaccredited. The HomeDNA lab IS accredited by multiple CLIA/CMS-approved accreditors. They have a Certificate of Accreditation from the CLIA. There's another one that claims to be. They have a Certificate to assure they are in compliance with all applicable CLIA requirements, but they are not accredited by any CLIA/CMS-approved accreditors at all. (More on the difference: https://www.cms.gov/regulations-and-guidance/legislation/clia/downloads/types_of_clia_certificates.pdf or ask me.)

Paternity-USA.com got it done, right, the first time! No glitches and no hidden fees!…read more I recently had a situation in my family where I found out there was reason to believe that the man who I had known as my father all my life was actually not my biological father. I needed answers but couldn't trust this possibly life-changing test to just any lab I found out there on the internet. I asked around, and one of my friends told me to be sure I did business with an AABB accredited lab and so I went searching... I called several places and spent a long time online ... my research paid off. I chose paternity-USA.com to handle my testing. I didn't have availability to test in the conventional way for the father. I had to use a toothbrush instead of the cheek swab. The gentleman I spoke with at paternityUSA, Ed, did make me aware of the chances of finding DNA on the toothbrush, but it's all I had to work with so I went for it! The price was right - especially considering the gravity of the situation! I've seen so many places that are much more expensive and didn't have the accreditations paternity-usa.com did or have the same level of service. Many of them, I could tell from the initial call, really didn't care whether or not they got my business! Ed and his staff however, really treated me well from the beginning. Everyone I spoke with (I did call a couple of times) was professional and courteous. When I placed my order, everything was thoroughly explained to me. When I got the testing kit the next day, I felt comfortable doing it myself. After I did my swab, I sent it back - and they provide FREE OVERNIGHT FedEx shipping back to their lab (which is another reason I decided to use this company). Even though I am in Atlanta and the lab is in New Mexico, I had my result in 4 business days after they got my kit back. After my test results came back, I had a sister that decided she wanted to do the test as well. I was able to call in and add her to my order (understandably there is another test fee but since I only had the toothbrush sample for the father, they were able to use his profile from my test, do a new swab on my sister and test paternity for her.) All in all things turned out well for me and my family and by using Paternity-USA.com, I know we got accurate test results and I have peace in my heart about who my father is now. I highly recommend this company!! This test meant so much to me! I know anyone in this situation feels the same, and you too may be searching for information. It can be overwhelming! There is a lot out there, but no real customer reviews. That's why I thought it was important for me to share my experience. I hope this helps someone else out there that may be struggling like I was!!

I used PaternityUSA a while back, and again recently for an ongoing family search. Knowledgeable…read morestaff, conclusive results and fast service. Can't say enough. LOVE the free overnight shipping BOTH ways. Hey guys - most places offer upgraded shipping and extra cost is only for one way. These guys have it all in a bundle. Love them!