FRAUDULENT CODING. They incorrectly coded a fully covered procedure in order to get my $$…read more I'd been using the assured imaging mobile van for a few years for my annual mammogram and always had a good experience. They stopped doing the mobile van here because a permanent local office opened up. I visited the assured imaging local office in 2022 for my routine annual preventative mammogram. My insurance covers this procedure at 100%, HOWEVER, they incorrectly coded this procedure so that I would have to pay. After DOZENS of calls and tons of time with my insurance and the assured imaging people, Briana at assured imaging finally acknowledged the mistaken (after my insurance person contacted her) and told me they would close my account. I thought the matter had been resolved, but I was nervous because she refused to give me a confirmation or reference number or anything in writing. I was told I would receive confirmation in the mail but never did. Then, in JANUARY 2024 (so, 2 years after the service and alleged "closing" of my erroneous bill) they turned the account over to collections. When I contacted assured imaging once again, I was told the exact same thing: they acknowledged the incorrect coding and told me they would send a letter confirming that they closed my account. That never happened, and I finally just paid the collections agency... for a fake charge for a service I never received.

Warning warning! Insurance fraud alert! I got a mammogram in 2022. I gave them my insurance card…read more Almost a year later they contacted me and said I owed them $900 that my insurance didn't pay. Confused I paid it. Then I said I gave you my insurance card did you submit it. Yes, they said. Well a few weeks later they billed my insurance company and got paid again! Now they have every excuse not to reimburse me!!!!

I needed a couple of x-rays and was told by my physician that this place accepts walk-ins. I…read morechecked their website an it said they don't take walk-ins and appointments are needed. Their website also said they are still following strict Covid protocols. I called half a dozen times over two days before I was finally able to talk to someone and schedule an appointment. I was told that walk-ins were accepted but it could be an hour wait or longer. The only options they gave me for an appointment were 6:45am and 4:30pm which was basically right after they opened and right before they closed. I show up for the appointment and they didn't have any required Covid protocols. I didn't have to pay a co pay but they also didn't tell me how much the x-rays were going to cost because "it depends on your insurance". They wouldn't even give me an estimated figure. When I checked their website before scheduling my appointment they didn't have any prices listed which is why I asked about the costs (but then they were displayed on the website several weeks later). The wait was about 15 minutes, the x-rays took about 15 minutes, and then I was out. The technician said the results would be sent to my physician in 1 to 2 days. I just needed the images on a CD but they couldn't provide it because apparently they needed to get a new CD burner. I tried calling again the following week but nobody would answer the phone. I left several messages but didn't receive a reply to any of them. I went down to the office and was told that I could access the report in the online portal but I needed the images from the x-ray which weren't on the portal. The CD burner still wasn't ready and they told me to come back in a few days to a week. I eventually got my CD and asked what the status was with my bill but I was told I would get something in the mail. Nearly a month after my x-rays I got the bill in the mail and the costs were a couple hundred dollars but my insurance covered most of it. I tried to pay online but their online payment portal is being fixed and they have no estimate on when it will be ready. The only other options are to mail in a check or use some third-party app. My recommendation is to go to the office, if you're able, and talk to someone in person to get the information you need. You'll be wasting your time trying to call and expecting someone to get back to you. A lot of their website information is out of date and I could have saved a lot of time if someone would update the important information like scheduling, billing & payments, and Covid procedures.

Since being acquired by MMC I haven't been able to get test results released to my doctor.read more

This is the only choice for ultrasound work in Las Cruces…read more Yes, they are well trained and skilled, but they also treat patients like family. Note: This business was previously the Vascular Diagnostic Lab on Lohman Ave and has the same owner.

From the owner: Through active listening and thoughtful questioning I am determined to be committed in delivering…read morehigh quality care that utilizes the most recent advancement in ultrasound medicine. I am especially interested in circulation and cardiac problems. I have been in the ultrasound field since 1980, and I offer 44. years of experience. Most recently, I received a world recognized award, "Inspiring Excellence Imaging Award" in recognition for improving patient outcomes through sonography.

I have been to Memorial Medical Center for 4 years since moving to Las Cruces, 3 times to ER. In…read morethe past, I lived in large metropolitan areas with multiple medical facilities. Memorial is old, but in general the facility is well kept and the service is excellent. In December, I had a triple bypass surgery in Memorial. I first spent 5 days on the fourth floor prior my surgery. My surgeon was Dr. Vitaly Piluiko, who recently retired. Him and his team were outstanding. Dr. Piluiko, visited me in my room every day prior my surgery. After surgery, I spent a few days recovering in the intensive care unit. Even the anesthesiologist came to check on me the day after my surgery! Yes, the hospital is a bit tired, but the care I received was outstanding. My only observation is that the food service company lacks of employees who understand what vegan meals are and they need to have a proper selection of options for vegans, vegetarians and pescatarians. The service is at the same level of what I experienced in large hospitals in San Antonio and Dallas Texas.

I went to Memorial Medical Center Emergency Room on May 29th due to complications with my diabetes…read moreand insulin pump. I was seen by a Doctor Ponce de Leon. She asked me why I had come to the Emergency room. I explained the problem with my glucose level and the number of insulin pumps that I had gone through in 24 hours. The Doctor said she would be back. When the Doctor returned, she told me that there was nobody in the Emergency room who dealt with diabetes or insulin pumps. I asked what about the rest of the hospital, I was told that they have all gone home for the weekend. She said she was going to arrange for me to be discharged. I was upset, so I placed a call to the hospital administration, and was told that they would look into it. Shortly after the call, a Nurse Practitioner came to see me. She checked out my Insulin pump controller and went to make a phone call to my Diabetes Doctor, who's office was closed for the weekend. She eventually spoke to a Diabetes Doctor she knew. The Nurse Practitioner returned, telling me that my insulin pump was malfunctioning. I was told about the diet I should eat over the weekend, until I could get in contact with my Diabetes Doctor on Monday. I was eventually discharged from the hospital, without any help for the large swings in my glucose levels and no means to administer insulin. I should have been admitted over the weekend to get my glucose levels under control. Basically, the Emergency Room Dr. Ponce de Leon and the Nurse Practitioner left me in a very dangerous situation.

Quick service, professional staff, and great care! Clean facility and comfortable environment!read more

We use Work Med for all of our Pre-employment screenings and random drug testing…read more No appointments needed. This is very convenient when sending new hires in for pre-employment screenings. Work Med provides quick and accurate results which helps us getting new hires right to work. Very friendly Staff. This goes a long ways. There is enough frustration when running a business, and when you can deal with a pleasant company providing services, this is one less hassle to deal with. I would recommend Work Med to and Company. We have enjoyed working with them, and will continue. Thank you for your great service!

TLDR: April McGeorge refused to treat me because I asked for my bloodwork to be done by a 3rd…read moreparty. As patients we make ourselves extremely vulnerable to the physicians who treat us. Today I walked into Monte Bello Medical hoping (praying) that this doctor could finally help me feel better after 10 years of being mistreated in the medical industry. To say the least I left feeling betrayed, hurt and worthless. Hopefully this review will help others find someone else, someone they can trust. I went to Monte Bello Medical in Las cruces this morning as a new PCP patient. I had previously been to their office for urgent care. I spent 30 minutes working with the nurse to establish all existing health related issues. April McGreorge NP entered the office and stated I need blood work done. I requested the orders be sent to Quest Diagnostics. She inquired as to why and I told her it was too difficult to retrieve my test results in the portal if I have the blood drawn elsewhere. She explained I would not receive my results until she gave them to me. I attempted to say no and explain why that would not work when she shoved my past test results at me and said 'then I will not be your doctor'. This is not only rude but extremely negligent. Her refusal to treat can and will cause my health to continue to deteriorate. Worst part still is my fear of doctors has only worsened and I may never seek help again.

From the owner: We are a premier medical services company in Las Cruces, NM, providing quality medical care to all…read morethe members of our community.

I have gone here a few times, saw me same day both times and have been very professional!read more

From the owner: Standing Open MRI, X-ray, DEXA Bone Density, Body Composition, RMR, and VO2 Max. Affordable Self…read morePay, Liability, Personal Injury, and Workman's Compensation. We work around your schedule with after-hours appointments available as well as weekends

So I've had to come back to this clinic because this was the only urgent care in Las Cruces that my…read moreinsurance would cover. I have to say, in the year or so that I have gone without visiting, things have changed and I would have to retract my previous comment. I have come to this clinic about 3-4 times in the past 6 months and the wait times are what you would see in a typical doctors office. I've been seen by the doctor himself who is very personable, told me that his goal is to not have this clinic like an ER where patients are waiting for hours before being seen.

I walked it the front desk lady was rude seemed annoyed and grumpy. They then call me dr pretty…read moremuch told me I'm not sick enough to get medicine. To come back in 10 day If I don't feel well so she can prescribe me medicine. Never coming here again waste of my time .