This is without doubt the best pool supply in Santa Barbara County…read more They are courteous, helpful, and have a huge selection of material, and parts in stock and are willing to help.

Their expertise and prompt response to any of our pool issues have been excellent and quickly…read moreaddressed! We highly recommend them since we have a large circular infinity pool which is not easy to service

This is a great company. Mike Cavalleto at SB Ponds spent an inordinate amount of time on the…read moretelephone with me and was able help me diagnose and fix a complex problem without making a service call. I would recommend Santa Barbara Ponds to anyone who needs pond service or maintenance. Thank you Mike.

I love this company and they have been servicing my pond for several years. Mike will go above and…read morebeyond to help me with a problem (like intrusive wildlife), and his guys keep my pond beautiful and clean. I cannot recommend them enough!!

Jordan was incredibly patient and took the time to explain everything without ever making us feel…read morerushed. He carefully tested the water, answered all of our questions, and made sure we understood exactly what our pool needed. Thanks to his help, our pool is finally crystal clear and beautifully blue. Excellent customer service!

Prompt with returning my calls. My needs did not match Jordan's service and he referred me to a…read moregood fit for my needs. He also followed up to make sure I was satisfied. Thanks!

See photo. Improperly installed sand filter lead to heater part breaking and sand all in my spa and…read morepool. He and Yaz both would say this is normal. NOT! We did bring up about the sand both to him and then to Yaz. Whoever is maintaining the pool when they do a backwash, it's important that they can address that issue. I could get into the technicalities of the install issue that we had Santa Barbara Koi identify and fix, but this would get too long. It is true and we appreciate that you could offer to come remove some of the sand when It was identified that too much sand had been put in during install. Then overtime that cracked a certain pipe and overtime it also created heater problems and is why we had to repair and eventually get a new heater. Then the new heater had issues that were super odd and that is when the other company who handles the warranty discovered the issue with the sand filter. Had it and installed correctly we would not have had the eventual pipe issue and the heater problems. If anybody really wants to dive into it, they can private message me. Jared , if you would like more insights about this you can talk to the warranty representative leader in town. I know you both spoke a few times about the issue. I also know that Yaz texted you these pictures in November 2018 but nobody seem to have addressed it until we got Santa Barbara Koi involved - when we had even problems with the new heater because of the sand. Also be very careful that he is not using photos of your property without your permission. We have found images that we have not authorized He reaction to my honest review - just my datapoint - is a bit unnerving.

Jared not only does a great job keeping our pool clean, he found a craftsman and oversaw the repair…read moreof the decaying concrete surrounding the pool. He accurately quoted the repairs, and kept in touch during the entire process. And came in on the low end of the estimate, and far exceeded my expectations. Plus, he's just a really nice guy, and my dog likes him, too. I'd recommend him without reservation.

Love Beachside Pool & Spa! Owner/operator Nicco, does a great job, has fair pricing, and is always…read moreprompt & dependable. Highly recommended!

Overall, I'm very happy with the knowledge and work Nicco delivered! He brings great value, quick…read moreto respond to questions, and is honest! Our pool looks amazing!