I don't live in this area so I thought leaving a review was important. I broke my upper humerus on…read more11/25/25 up at Lake Tahoe. I was coming to Portland to visit family. The scheduler called me back shortly before Thanksgiving, and got into an ortho on 12/2/25. They did x-rays and confirmed break. He also ordered an MRI. That's where RAYUS came in. I was able to get in on 12/9/25. All that was pretty quick seeing as how I don't live here. It was working with an outside scheduler with the ortho's office that caused the delay. Once I stopped waiting for them to call me back and called them, it was scheduled within a day. So ... for the review. They were great. I'd never had an MRI before and they took time to explain everything before hand. Don't get me wrong it wasn't fun and actually quite uncomfortable due to where the break was. None of that was on them though. They were kind, caring, and professional. This traveler is appreciative.

The wait time on phone to inquire about or make an appointment is beyond stupid. It was a 20 minute…read morewait to speak to someone. The greed of these corporations not hiring staffto handle the volume is a crime. When are people going to wise uo and start demanding better services.

The receptionists here are very friendly and we usually get in and out pretty fast. I have not…read morepersonally used their service, but I accompany my dad when he goes. I'm not sure how the technicians are in the back. I've not heard a complaint from my dad though. The waiting area is nice and clean. The coffee machine is a bonus. Fresh ground coffee, too! My only minor complaint is the children's toys in the waiting area. The toys are kind of loud and some parents don't know how to calm their children down and let them go wild. I may be biased though because I do kind of hate children.... Hence, minor complaint. Others were probably not as bothered as I was.

Now, if you've ever read any of my reviews, you'll know that I'm fairly picky, especially around…read moremedical stuff and customer service. Portland Medical Imaging is about as good as it gets. After moving into the city last autumn, all the yearly med stuff was coming back around, including mammogram, and it made more sense to find new places to get that stuff done, instead of driving back out to the old places. My new doctor gave me a list of various places on the insurance I could go to, and said "pick one and get it done". So, I did my research (including, of course, Yelp) and picked Portland Medical Imaging. From first phone call to walking out the door, they aced it. Appointment? Easy, prompt, pleasant. Reception? Easy, friendly, accurate, pleasant. Wait time? None. I was taken in promptly at my appointment time. Facility? Immaculate. Supplies? Considerate. Locking lockers, take the key with you. Shorty gowns, so there isn't extra material to get in the way. Deoderant etc provided if you would like to use it. Coffee in the waiting room. Technician? Outstanding. Thorough. Careful, considerate, gentle. Personable and even funny. They've really got a good thing going; at this point, I would recommend them to friends and family without reservation. Note: I have not received results yet, so if they biff that and don't send them or something, I'll re-review. Also, I have another appointment with them for a different matter in a couple of weeks, so, of course, if my experience is vastly different, I'll re-review. But I'm fairly certain they're just. that. good.

Candace was a pleasure to work with. She explained everything thoroughly and I received my report…read morequickly. She is kind and professional. Every woman concerned about the overtreatment of breast cancer should do more research on Thermography and give it a try. I plan on using her services on an annual basis.

I absolutely love Candace! After going to Oregon Natural Medicine for past breast thermography…read morework, where on the last appointment they never bothered telling me in advance that I should not have had it done while undergoing IVF (because the hormones will often give false readings), I got to know Candace whose pure focus is on thermography and, unlike ONM, Candace will actually talk to you about your results (ONM won't talk to you about your results unless you are a patient of their ND or pay extra!). She will share what she knows but also defer to the MD experts for the interpretation of the results. Along with her knowledge, sincerity and kindness, I also appreciated that she has a truly holistic view on healthcare, and isn't weird about people going to MDs as part of their healthcare either, so I trust her much more than the other places that discount the benefits of actual MDs. With breast thermography being a great way to non-intrusively scan the body for potential issues (finding breast cancer up to 10 years before a mammogram, by the way) without any radiation going into the body. Whether you use it solely or in conjunction with other preventative measures, thermography is a great way to keep an eye on what's going on in your body (while we were there she took an extra shot of my lower back as I have been in recovery from a herniated disc, and it was great to see where the pain was localized). Anyhow, highly recommend Candace for thermography - she's a great resource and a good human being to boot.

It's on the fourth floor. It has clear signage once you get out of the elevator, easy to find…read more The space is clean and tidy. Not crowded, not noisy. The staff were very nice and helpful. Human help to quickly check in, no need to deal with confusing technologies - a big plus even for a tech person. The wait time is quite reasonable for a walk-in that I did for X-ray. Like 10minutes total. The technician was nice and helpful as well. Easy to follow her instructions. Quick and easy process that took about 5-10minutes in the X-ray room.

Impossible to schedule with them. I have called them multiple times and waited for an hour each…read moretime on hold in an attempt to get through to a scheduler. They don't offer the ability to call you back, nor to schedule online, so you must wait on hold to get an appointment. Just an awful customer experience. I never was able to get through to them.

Super sketchy location. As I was walking to my appointment, I observed a houseless person using…read moredrugs very close to the building., and there were several more tents nearby. Once I got inside, the receptionists seemed rather lackadaisical and uninviting. While I was filling out my paperwork, a man came in and started apologizing rather loudly for his girlfriend's rude behavior a couple days earlier, which was also off putting. Once it was time for my MRI, I changed, then went into the MRI room. The person giving my MRI offered me headphones to listen to music of my choice, which was nice, because MRI machines are quite noisy. About a week later, I received very thorough results and notes from the doctor. Hopefully, I will not need a MRI again anytime soon, but if I do, I will choose another location.

UPDATE: OHSU said the first report is totally inaccurate. I filed a claim with my insurance and…read moreapparently Dr. Siker told them that I posted "very unkind comments" about his clinic. I feel that I stuck with the facts but you'll have to decide for yourself. All Siker had to do was take a look at the imaging and the first report compared to the second instead of ignoring me for three weeks until I escalated this and he finally responded. I'm still so disappointed in all of this.

First time here for a diagnostic test and I was super impressed with the efficiency of the entire…read moreprocess. Similar to my experience at The OR Clinic Gastroenterology, from scheduling the appointment to checkin to the actual Cscan, everything was well orchestrated. The technician was friendly, let me know exactly what was happening and what to expect. She was kind and compassionate. I arrived 15 minutes early so they took me right back. Got me hooked up to the IV, the procedure was less than 10 minutes, then I was on my way. Plenty of parking right in their private lot. Easy access off I-84. I'd use this facility again.

Lots of locations and friendly people. Medical professionals explain everything and encourage you…read moreto ask questions.

Prior to being diagnosed with Breast Cancer 3 appointments in a row were cancelled by Rayus. That…read moreis FOUR months I lost in finding out I had Cancer. Their reasons for cancelling were 1. machine broke down, 2. staffing issue, family emergency and 3rd cancellation was error in appointment scheduling.

I had to drive all the way from South Beaverton to Clackamas to get an x-ray for what turned out to…read morebe a broken arm. I can't say I was thrilled, but the staff there was phenomenal. They were fast and efficient. I was pleased to be able to at least be in and out and get a rapid diagnosis.

I had a women's health check up to address some issues I've been having with my IUD, and she sent…read moreme over to this ZoomCare to get a pelvic ultrasound done. They were able to schedule me same day, and the experience was very professional and empathetic. Getting a pelvic ultrasound is not the funnest thing, but the staff and ultrasound tech who worked with me was fantastic and kind, walking me through each step of the way and ensuring I was comfortable the entire time. The ambiance of music and light show of the ceiling was a great touch to make the experience less intense. I appreciate the care I received and would recommend this clinic and ultrasound experience to other patients!

My son broke his arm at 2:45 pm. He got an appt at 3:30pm, had X-rays, and a splint all by 4:00…read more And they were so kind and gentle. I cannot recommend them enough.

I went here from my first mammogram. They were right on time, the actual mammogram was quick, and…read moreit was barely uncomfortable. Everyone I encountered was kind and helpful. Most importantly, I had my results within an hour of leaving the clinic. I would highly recommend.

Went to do a drug screening for an employer and the results came back with abnormally high levels…read morefor THC when I am not a drug user whatsoever!! Dr. Go called me to tell me my results and treated me like an addict, interrogated me and made me feel so disrespected. I did a drug test that same day and it came out negative!! I also went and did another drug screening at LabCorp the very next day and everything came out negative!!! I do not recommend this site but if you MUST, make sure they place a patient label on the sample and have you sign the sample label!! They did not do this for me and I have reason to believe it was a faulty exam or a mix up on the lab's end!!!

Five stars for Sarah!!!! Scheduling had scheduled an…read moreappointment for my 16 month old son only to get there and they couldn't draw blood because he was too young. Sarah took initiative and helped us out. She pulled me back and took care of making an appointment a Emmanuel for my son. I was already stressed out so the fact that she took her own time to drop everything and tell the front desk to print things out and call to schedule an appointment was great of her to do. She even printed out directions and highlighted things for me. When I first went in the front desk just said that they don't draw from children so little but when Sarah stepped in she took over and took care of everything for us. Great customer service! Thank you, Sarah. For going above and beyond especially during a crazy time.