It's on the fourth floor. It has clear signage once you get out of the elevator, easy to find…read more The space is clean and tidy. Not crowded, not noisy. The staff were very nice and helpful. Human help to quickly check in, no need to deal with confusing technologies - a big plus even for a tech person. The wait time is quite reasonable for a walk-in that I did for X-ray. Like 10minutes total. The technician was nice and helpful as well. Easy to follow her instructions. Quick and easy process that took about 5-10minutes in the X-ray room.

Impossible to schedule with them. I have called them multiple times and waited for an hour each…read moretime on hold in an attempt to get through to a scheduler. They don't offer the ability to call you back, nor to schedule online, so you must wait on hold to get an appointment. Just an awful customer experience. I never was able to get through to them.

The receptionists here are very friendly and we usually get in and out pretty fast. I have not…read morepersonally used their service, but I accompany my dad when he goes. I'm not sure how the technicians are in the back. I've not heard a complaint from my dad though. The waiting area is nice and clean. The coffee machine is a bonus. Fresh ground coffee, too! My only minor complaint is the children's toys in the waiting area. The toys are kind of loud and some parents don't know how to calm their children down and let them go wild. I may be biased though because I do kind of hate children.... Hence, minor complaint. Others were probably not as bothered as I was.

Now, if you've ever read any of my reviews, you'll know that I'm fairly picky, especially around…read moremedical stuff and customer service. Portland Medical Imaging is about as good as it gets. After moving into the city last autumn, all the yearly med stuff was coming back around, including mammogram, and it made more sense to find new places to get that stuff done, instead of driving back out to the old places. My new doctor gave me a list of various places on the insurance I could go to, and said "pick one and get it done". So, I did my research (including, of course, Yelp) and picked Portland Medical Imaging. From first phone call to walking out the door, they aced it. Appointment? Easy, prompt, pleasant. Reception? Easy, friendly, accurate, pleasant. Wait time? None. I was taken in promptly at my appointment time. Facility? Immaculate. Supplies? Considerate. Locking lockers, take the key with you. Shorty gowns, so there isn't extra material to get in the way. Deoderant etc provided if you would like to use it. Coffee in the waiting room. Technician? Outstanding. Thorough. Careful, considerate, gentle. Personable and even funny. They've really got a good thing going; at this point, I would recommend them to friends and family without reservation. Note: I have not received results yet, so if they biff that and don't send them or something, I'll re-review. Also, I have another appointment with them for a different matter in a couple of weeks, so, of course, if my experience is vastly different, I'll re-review. But I'm fairly certain they're just. that. good.

Super sketchy location. As I was walking to my appointment, I observed a houseless person using…read moredrugs very close to the building., and there were several more tents nearby. Once I got inside, the receptionists seemed rather lackadaisical and uninviting. While I was filling out my paperwork, a man came in and started apologizing rather loudly for his girlfriend's rude behavior a couple days earlier, which was also off putting. Once it was time for my MRI, I changed, then went into the MRI room. The person giving my MRI offered me headphones to listen to music of my choice, which was nice, because MRI machines are quite noisy. About a week later, I received very thorough results and notes from the doctor. Hopefully, I will not need a MRI again anytime soon, but if I do, I will choose another location.

UPDATE: OHSU said the first report is totally inaccurate. I filed a claim with my insurance and…read moreapparently Dr. Siker told them that I posted "very unkind comments" about his clinic. I feel that I stuck with the facts but you'll have to decide for yourself. All Siker had to do was take a look at the imaging and the first report compared to the second instead of ignoring me for three weeks until I escalated this and he finally responded. I'm still so disappointed in all of this.

yes they are open and available. They've been quite helpful. I think I was trying to get in at a…read morebad time but now they're available regularly and responsive.

Friendly staff, ran on time ,efficient operation. Tech Chris was great- professional and he…read moreprovided clear steps of what was going to happen throughout the procedure. Would use again if needed

came in for an ultrasound and was running a little late -- I called ahead and the staff were super…read morekind and understanding. they let me know that being about 10 minutes over was totally okay. i've had many ultrasounds in the past, all done by women, so today was my first time with a male technician. stanley was incredibly professional, respectful, and made me feel completely safe throughout the whole appointment. he explained every step of the procedure, checked in often, and even walked me through what to expect next from my provider. truly one of the most comfortable and informative ultrasound experiences I've had. shoutout to stanley for being a major chiller! Highly recommend this clinic.

Waiting in the phone queue to schedule an appointment for now ove 15 minutes with no information…read moreand no callback option. Getting frustrated! A previous experience with them on an earlier scan though was fine and I felt they were very professional. i.e. "mixed review".

Needing a particular MRI, had to go to the Beaverton location as my regular location in NW Portland…read moredoesn't have the needed equipment. The reception staff was friendly and efficient. I checked in online so I only had to show up 5 minutes early, but arrived 20 minutes before appointment. The tech was able to take me right then. She explained every step of the process and made sure I was comfortable throughout. Located in a medical complex, parking is right in front of the door making it super convenient.

This place is TERRIBLE! Terrible is an understatement actually.. and being generous... The Chinese…read morelady at the front needs to be fired. And should never work in customer service. Got here a bit early. The lady goes, ok, we'll try to get you in early, but more like 40min after my appointment time! WTF... they literally just do 10min imaging here. Jesus. I will never come back. Avoid this place like the plague... they don't care about anyone except themselves... still sitting here! Nobody else even here and an hour past my appointment time. 4 people before me with appointments after me have all gone. Never come here!

Bill was amazing by explaining as the mri proceeded what was happening. Everyone was caring.. I…read morewas able to see the report a couple days later. I would got there again if needed.

Give more time to prepare for the quote they told us what the bill would cost the day before the…read morescan, no time for saving up for the scan. Also I would need contrast, and according to the ratings they send people home without any contrast scans, due to lack of experience

I went here from my first mammogram. They were right on time, the actual mammogram was quick, and…read moreit was barely uncomfortable. Everyone I encountered was kind and helpful. Most importantly, I had my results within an hour of leaving the clinic. I would highly recommend.

Suggest prospective patents beware. Here are just 3 examples why…read more 1. Earlier this year I had a chest X-ray there regarding a before indicated infection in the lungs. The image was taken on a Monday. I then asked when the results would be issued. The answer: either later that day or certainly by the next day. Whereas, the hospital did NOT notify my M.D until the following Monday. And the essential 'rub'? Already by the time of the X-Ray I had developed multi-focal pneumonia, hence an indefensible delay is being put on a correct anti-bacterial regimen! 2. It's known that OHSU hospital is a teaching institution. Meaning, patients are fully aware beforehand that may well be seen both by a M.D. resident in training, as well as her or his supervising M.D. No such circumstance pertains to this Silverton, Oregon hospital. 3. Now to the issues at hand. Last year I had two differently spaced ultrasounds to monitor a kidney stone. The first time the procedure was accomplished by a fully certified technician. The time to complete the scan was less than 20 minutes. Whereas, for the second one, it was only after about 20 minutes into the procedure that I learned the person doing the scan was a student in training. Too, that procedure took far longer than the prior one. Then, that individual stated that the "supervisor" needed to come in and check on the previous work done. The supervisor than had to 'redo' most of the prior work by the student. 4. Very recently I had occasion to schedule a different kind of ultrasound procedure. At least that time the person identified as a student at some such technical school and also asked it it'd be OK if that person performed the procedure. Very reluctantly I agreed, although briefly I referenced the prior student done--or at least attempted- ultrasound fiasco. Next, after this procedure again was taking an inordinate amount of time, I inquired how much longer to finish. The answer from the student? Only about 50% of the task was completed. At that point, I expressed dismay. Immediately thereafter, an on staff hospital technician took over. He then in comparatively short order then completed the scan.

I have dealt exclusively with the ER. HR professionals in Salem have told me that when the Salem…read moreER is slammed, it pays to go to the ERs in Silverton or Dallas. And I have been told that if I get a systolic BP over 200, to seek medical care. My first two visits, especially when I had hives from latex allergy, I could not have asked for faster or more civil and competent care. My last visit, when I measured systolic at 201 and felt as though I were dying, Dr. Houston burst into my examination room shouting that unless I had stroke or cardiac symptoms, I was to be denied treatment. I know that small-town hospitals are stressed because of recent legislation, and if he had only been civil, I would have understood, but as it was I left in a fury. I was given a code to register with their online chart system, but was denied entry because (I think) they have my telephone number wrong. I tried through their phone system to reach someone in records, but was balked at every turn. I'd have to. go in person to correct my records. Don't get me wrong, most of the staff are entirely satisfactory, but they have individuals that need a talking to, and their phone system should be made more transparent. And I'm only talking about the ER.

The frequency with which I'm having to review hospitals is not exactly ideal, but...here we go…read moreagain. My wife had a diabetes-related incident which required two days worth of hospitalization, so we were treated to a wide variety of Legacy Emanuel's departments, from intake at the ER, to the ICU, to the pharmacy and, of course, the much-maligned, dreaded hospital food (and rightfully so)! Our experience was a mixed bag, but mostly positive overall. Intake took longer than I feel is acceptable for, you know...the EMERGENCY room, but the quality of care, right out of the gate, was top notch: competent, friendly nurses and technicians (BIG shout-out to Michael in the CVICU for being stellar!), from start to finish. Consultation with full-fledged doctors was few and far between, but maybe that will help keep the costs down when the remainder of the bill comes back from insurance. The Children's Garden is a-freakin'-dorable. The food was one of the few things that was consistent...consistently terrible. As has always been the case with diabetes-related care, the advice my wife receives seems to vary, based on the person giving it, with some providers seeming more confident, and competent, than others...which is probably why we end up in situations like this. Without going into too many details, one endocrinologist recommended using an insulin pump, the other recommended manual injections via insulin pens, and both of them offered different suggestions on the amount of insulin to administer, based on carb count. It's incredible to me that this isn't yet a settled science. Another irritating thing I encountered was the main entrance to the atrium being blocked off for construction or renovations, meaning that to pick up a prescription, we had to enter through the Randall Children's Hospital entrance, and then navigate an absurdly long series of hallways to get there...only to find that our prescription wasn't filled on time, and that we'd have to come back and do it all over again later. Ugh. In short, we've had better care (OHSU), and worse care (PeaceHealth), but Legacy Emanuel does enough things right to straddle the gap, and exist in our minds as a wholly acceptable and comprehensive health care provider, even during times of crisis (and as an important side note: the adjacent Randall Children's Hospital is a five star facility, no bones about it). Just...hurry up with the ER intake procedure, will ya?

I just got back from an appendectomy at Legacy Emanuel. I went in late on Saturday night (11pm)…read more I got seen by triage in about 30 mins, then taken to a private room in the ER 30 mins after that. Everyone that worked with me was empathetic, communicative and professional. I felt like I was treated really well and all of my needs were being met all through the night, until my release around 3pm on Sunday. Shout out to the ER team and the nurse staff on the 3rd floor (Brianna, Matilda, and many others whose names I can't recall...) This place deserves more than 2.9 stars. NB- I haven't dealt with billing yet. If that's a nightmare, I'll update my review. For now, I'd say 5 stars easy.