Horrible billing practices. STAY AWAY…read more Dropped in for urgent care for my son in November and was told they are out of network with UHC. Wasn't a concern as we have OON Urgent care coverage via our employer (which I showed to the person checking me in) so we proceeded. What they aren't transparent about is that they don't bill for Urgent Care, they bill it as an office visit. Why didn't the front desk mention they weren't an urgent care clinic?! When you call billing they stone wall you saying they aren't urgent care, they are primary care. No one believes Zoom Care is primary care, it is not how they brand themselves either. Never mind the PDF billing receipts says "Zoom Care Urgent Care" at the top. If you ask to speak to a supervisor, they aren't able to take calls. If you ask to have someone call you, they don't make calls. If you ask how billing issues are typically disputed, they say you call them (i.e. they will stonewall you). Mejla, my billing rep, was ROUGH on the call - very dismissive, interrupted, and was giving an attitude once I expressed the slightest frustration with the situation. Girl, go work for an ethical company, I'm sure you will be happier. Further, the consumer scheduling experience via the website doesn't indicate it's not urgent care, nor does it indicate their billing practices. In an urgent situation you are supposed to schedule and then navigate to another part of their website to read their billing practices.

This location is always my go-to for last minute emergency issues. They are always so pleasant, the…read moredoctor are always so kind and considerate, and the nursing staff are always so helpful. I always feel seen and heard visiting this location. I never feel rushed and if anything I feel comfortable and at ease. I've gone in from everything from a cold, to cuts, to all allergic reactions and they're always so quick to help. It's great as well because they have an in-house pharmacy for some prescriptions so it's nice not having to travel to an additional pharmacy to pick things up if you do get prescribed something. I've also done a CT here as well when I was experiencing vertigo and it was the most seamless experience.

Well, what can I say sometimes you need a mammogram. This is place is convenient and nearby…read more The staff is friendly and very quick to take your images. They will read your images on the spot so that you don't have to wait for a card in the mail. This is a small facility but that makes it nice so you don't have to fight traffic to get to it. It makes a necessary task easier. Their equipment is very up to date and they can transmit your results to your primary care physician.

Ladies - when you gotta do it, do it here…read more So I don't know anyone who likes to get a Mammogram. We've all seen the cartoons about preparing yourself by slamming your bodacious ta-tas or itty bitty titties, in the refrigerator, seriously guys, it's not far from the truth. Except to say that there is no slamming, just some fierce squeezing between two metal plates, all while you stand in an uncomfortable position, and your instructed to not move or breathe! This place makes it all okay. Lovely staff, really superior staff. Exceptional decor, not sure why this matters, except to say if you gotta do something that is not so fun, at least it's nice to do it in a well designed place with a super clean, pleasing and relaxing atmosphere. The receptionist and technician were so good, I have to repeat it, the staff is great! Efficient, calming, funny, and before you know it your boobs have been adjusted just so, squished and squashed, their pictures taken, examined by a their doctor, and sent to your own doctor, all of this and they offer beverages and the latest magazines too. I suppose the only thing that could make this place better is Happy Hour.

This place needs to hire people with the skills needed for the job. They do the actual MRI imaging…read morejust fine. If there is no contrast needed they seem both friendly and perfectly capable. My first visit they were unsuccessful at injecting the contrast. After four attempts they had me leave and come back later when the person with the "right skills" would be there. It only took her two attempts. Today the technician tried twice and sent me home with a "maybe you can come back another day" Seriously? I'm not going back

Me being me I'm usually a first to review a medical or imaging office. Dealing with a knee injury…read morethat needed a thorough look. Was referred here by a sports medicine physician. It was easy to get to, to find, to park, and to get into the office even with my current sexiest Quasimodo leg drag. The office staff were extremely friendly and personable as soon as I gimped in. Had my file prepped for me and needed me to fill out the normal forms first. It is a small office and I think they may only have 2 imaging rooms so there is a wait which didn't bother me. Bring a book and earbuds and you'll be set. My appointment was scheduled for 1:45 pm and I believe they escorted me into the room at 2:10 pm so not bad. The two women who did my imagining were extremely considerate of my comfort and my injury. I had to have both knees scanned which took an hour to do. They gave me pillows, blankets, headphones, and turned to the perfect 80s station. I got so comfortable I passed out for most of both sessions. My MRIs were done on a Thursday. The report and images were in my doctor's hands by my Wednesday appointment. I would highly recommend Clearview MRI.

Excellent care: Nathan Way | Great service, great location…read more I have been here twice this past week and I am incredibly grateful for this place and the people that work here. I've been experiencing chronic hives for about two weeks now with no known cause. They come and go in the morning and night only on my legs. Over the two weeks, I've become more anxious and stressed out because I can't figure out what the cause is (no food allergies, no new detergent or lotions...etc). The first time I walked in, I was pleased with how quickly I was seen and evaluated. I wasn't that satisfied with the first doctor's evaluation at first because she said the same thing the other two advice nurses said prior to this walk-in appointment. I left with no answers but a prescription to manage the hives. Fast forward two days and today I experienced a panic attack while driving. I called my husband to come and pick me up because I knew that I couldn't be behind the wheel. I was shaky, cold, elevated heart rate, anxiety-ridden, dizzy/lightheaded.... it was bad. So he took me to immediate care here again. It was a busy Friday and the staff notified me that it would be a 2hr wait, but it's still much better than going to the ER. It was worth waiting for 1h 30m to be seen by Dr. Nathan Way. He asked me lots of questions and took his time explaining to me what hives are and how my body reacts to stress. I never felt rushed. He was very knowledgeable and had his assistant, who was also the sweetest lady ever, come and read my glucose levels and do an EKG. It really made me feel better to know that we could rule out some potential factors. I ended up leaving with the same prescription as the previous doctor but also with more knowledge that it's likely caused by stress. The staff are very friendly and patient here. They work hard to get everyone in. I would come back here again if I had to. Thank you so much!

Waiting in the exam room for an hour before I decided to just leave ! There was a whopping two…read morepeople In front of me in the waiting room. Do NOT go here you'll sit around miserable and not be seen for a hour or more

Another day, another diagnostic test at Rayus Radiology! Not how I want to spend my time, but seems…read moreto be in the cards for me, unfortunately. This was my first time at this location, and honestly thought I wrote the adress down incorrectly because I typically go to Rayus on NW Savior, and sometimes the one off of SW Walker. Each location provides the same basic services, but for some specific tests - catscans, ultrasounds, MRIs, or biopsies - you have to go to a specific location. As has always been my experience with Rayus, this visit was fantastic. Friendly, welcoming and efficient from the check in process to the technician conducting the diagnostic test. No wasted time. In, out, done. Oh, and it's easy to get appointments within a week or two, no booking 4-6 weeks out. For these reasons, I always tell my doctors to write the referral to Rayus and not Providence or OHSU. Unfortunately I'm a regular, but it's comforting to know my experience will always be easy and stress free. Plenty of parking out front including handicapped spots.

Kaiser was booked up for weeks scheduling MRI. I had an injury to my knee on Halloween and I've…read morebeen limping and hobbling along since then. Kaiser sent over my referral and the scheduler called me the next day. Checking in was easy but here came the paperwork. The same questions that were asked when scheduling but pages and pages. This would be helpful if it were a streamlined process that can been filled out online. This was a very clean facility and well run. The tech that took me to the back was very helpful, informative and thorough. We got through the MRI without a hitch and now I wait for a few days up to a week for results to be read by the Kaiser doctor. Overall a very good experience.

This place has greatly improved since these 3 people came onto the scene and the 2 that gave me all…read moresorts of grief last year I haven't seen, though I'm not sure their out either. I'm talking about Zac, Vanessa & Elizabeth. They are not only gentle with the needle, allow use of the butterfly needle unlike the others, but are friendly, patient, sweet & easy to work with. Their kinder in a stressful pandemic situation than others were outside a pandemic. Unfortunately Zac is at another location now and Vanessa floats to different locations. Fortunately Elizabeth is still there... for now. The location is good about Covid safety. They are now by appointment only so you're in the office with no more than 1 other person. You only walk in once you get the text to go in after you check in on your phone. They check your temp when you walk in, not that that helps asymptomatic cases, but they can only do what they can. They have Purell hand sanitizers, not the cheap dollar store Assured brand a doctors office had that was FDA recalled for methanol! So glad I slathered that baby on all over :/

Quick in and out. Very caring blood drawer. (Vampire). Very accurate no problems. She xplained…read moreeverything and only needed one jab to get the seven vials of blood

Mammogram time. Woop tee doooo. You know I have been going to Legacy since I moved to PDX for my…read moremammogram and I was NERVOUS to say the least to go to a new place. But it's FANTASTIC. The tech isn't as warm as the woman I've become used to, but they're fast and efficient. And she explained to me that a large weight loss or gain can impact the density of your breasts and therefore make the image much different than a previous image. She also explained to me that tattoos can affect the images!! So I did learn a lot while I was here. The care was excellent. I didn't have the need to interact with the office at all since I checked in online and did all my things lol so 5/5 not excited to go back but I'll be back next year!

I have had a lot of imaging in the last few years. I oughta have a punch card. Typically I go to…read moreThe Center for Medical Imaging at Tanasbourne on Fridays ( my day off) and much later in the day. It is ten minutes from my house. My oncologist scheduled me here for my 6 month post chemo CT on a Monday at 7:30. A workday at the crack of dawn. No one checked with me first. So, I started grumpy. My minion picked me up at 6:30 and because of traffic, he was grumpy too. Parking was easy. The place was easy to find on the ground floor to the left of Providence Immediate Care. They had "Finding Dory" playing on a big tv and there was comfy seating. My wait was only long because I had to drink contrast beforehand in two doses over an hour. It was hard to stay cranky for too long. Everyone was really nice, the procedure was smooth. The contrast they made me drink was disgusting as usual ( I don't like the texture, I am a fragile flower) but they have a bowl of peppermints on the counter that really helped. Yay. My results were in My Chart fairly soon after, a clean scan. No sign of cancer. All good. And my minion got me a mocha after. Of course.

I literally cannot say enough about Dr Retzler and her entire staff. From start to finish (and even…read morebeyond the end of our doctor/patient relationship), she has been welcoming, knowledgable, accessible, professional and kind. Every bit of medical information I shared with her was met with openness and patience, with not a hint of judgement. Once she spent a full hour just explaining hormones, brain chemistry and blood work with me. I always felt that she was fully invested in my health and wellbeing. HormoneSynergy is a fantastic medical office that I would still be using if I hadn't moved away. I would recommend them highly to anyone.

Dr Retzler changed my life! I was in my 40s on anti anxiety medication, high blood pressure and…read morecholesterol medication. All I really needed was a dr that cared about the causes not just treating the symptoms. I thank God often I answered the ad for the hormone seminar! My hormones and thyroid were so messed up it was causing all the other problems. Fast forward 10 years I am on no medications other than the bio - identical hormones and I have more energy than I did 20 years ago! I have moved to to Utah but still travel to Portland for Dr Retzler.

The care was efficient, I waited 25 min. not bad since it was a weekend and a few days from…read moreChristmas. The staff was friendly, professional and kind. The waiting area was clean. I give 5 stars for everything.

They were very friendly, helped solve my problem efficiently, and got me in quickly. Would go back…read moreagain.

I had a Port Placement in me on February 4, 2019 by Dr. Zacary Zhang. I was scheduled to have…read morechemotherapy the next day. The nurse who prepared me for the chemotherapy treatment told me the Port Placement looked great and they had no problem finding my vein for the IV. I'm so thankful to Dr. Zhang for doing a great procedure. If not for him, the nurse would have had a hard time looking for my vein. Sincerely, Minviluz (Mini) Lim

If you ever need an Interventional Radiologist for a child I realize it is serious business. I've…read moreseen Dr Love go save a childs kidney without missing a beat. I could recommend no one better for myself, or for people I love. I think he is a little cool at the bedside, but thats OK Dr Love, stay frosty! If you can't see Dr Love, one of the other professionals at IVC will be able to help you . Ashley, the dynamite scheduler and one of the other surgeons at IVC will care for you . I've had multiple surgeries with this practice over the past several year's. Never a hiccup! (LoL) 5 star