This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

My apartment is intensely dusty and also has carpet that sheds a lot--my allergies have been a…read moreserious problem. I was surprised more care was not taken to avoid allergens of these types. Initially the cuisine was exceptional but began a decline about the time of the pandemic from which it has not recovered. The HVAC system is not very reliable and may be the source of the intense dust. Most staff are pleasant and helpful. A dedicated service elevator is sorely needed in Building 3----the smallest elevator is also the most used and is often entirely taken up with soiled laundry, trash making use by the many walkers and wheelchairs a real problem. Special holiday meals in Palo Verde are often very good (any way the champagne flutes can be well chilled?) and of much higher quality than daily meals in the Grill or Sonoran.

I had in-house physical therapy after surgery, multiple times the nurse and pt therapist would go…read morethrough my medications looking for God knows what so I stopped their appointments immediately. They have no right to rummage through your personal items in your home.

I refer my clients to Valley of the Sun Homecare knowing they will be in great hands for all their…read morehomecare needs. Valley of the Sun is reliable, consistent, and they offer excellent care!

Scottsdale Memory Care has been a real God send!! They took careful care of my mom for five years,…read moreuntil she passed on Nov. 27th 2017. Everyone on staff takes a personal interest in the residents well-being, and are very professional. The Caregivers are very compassionate, and demonstrate through knowledge of their most difficult jobs. The Office Staff members do a phenomenal job, Jerry, always offers his assistance in spite of the subject not in his job discription! Colleen, past Director of Medical Dept., has been extremely helpful during the tenure of my mom's residence. All of the nursing staff are exceptionally professional, and caring as well. There is not a better facility for Dementia patients than Scottsdale Memory Care. Oh, and the food preparation is awesome! Thank you Tracy! All the very best to each and every one of you awesome folks!! Thank You. Mike and Jan Larsen

I have only good things to say about Scottsdale Memory Care…read more They gave my mother the attention and care she needed and were kind , gentle and patient in doing it. As my mothers health deteriorated the kindness all the staff showed to our family was wonderful. I highly recommend them

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

this is one of the worst assisted living in the valley some caregivers are living and the name say…read moreit all but there those in the leadership position that don't give quality care and are very motivated by the financial part of it just there for a pay check the office experience is poor management do not send your loved ones there if you love them

Belmont Village is a wonderful community! It's time for us to place mom in assisted living and we…read moreare very happy to say she is moving in this Friday! The community is absolutely spotless and smells wonderful inside not musty like most senior living places. The food is absolutely amazing. so many activities daily I can't even list them all. The employees are very friendly. If you have a loved one that wants to be part of a wonderful family community look no further.

Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

I was genuinely troubled to see the memory care director, Laurin, leave her position. Having worked…read morewith her a few months ago, I can say she was an extraordinarily loving, patient, and empathetic leader -- the kind of advocate this facility needs. I don't blame her for leaving at all. What concerns me most is something I witnessed firsthand: while waiting to speak with her, I overheard a conversation between her and the executive director. His tone was belittling, and he spoke about writing up and firing staff in a way that felt dismissive of the people actually doing the caregiving. Given that, it's hardly surprising how many memory care directors have come and gone. It's worrying to think this same leadership will be opening a new, state-of-the-art center -- I have real concerns about whether the culture behind the scenes matches the polish out front. I don't typically write reviews, but after learning Laurin had left and seeing firsthand how unsanitary and rundown the common areas have become, I felt I owed it to other families to speak up. This is memory care -- the residents here are especially vulnerable, and I think that raises the stakes on all of this considerably.

We have lived at Vi @ GrayHawk for six years. It is a CCRC (Continuing Care Retirement Community…read more We are in Independent Living but as most here, we decided to move to a CCRC knowing we will someday need nursing care. Attached to Independent Living is the Care Center which has 3 venues ...Skilled Nursing ( provides long term skilled care and/or temporary care as needed). Assisted Living allows residents to live independently yet taken care of in minimal ways such as dispensing of medications. Memory Care is self explanatory. All 3 venues take residents as well as private pay. Our monthly dues include these areas when needed yet, there are extra charges for incidentals. The Lodge (apartments) and casitas have access to weekly housekeeping, pools, spa, great food and all the activities you could want. There is an 18 hole championship putting course. In addition there is a resident driven couples golf, a Men's golf as well as Ladies. These groups typically play at Starfire Golf Course. We have a resident driven monthly newsletter as well as a community website and a Neighbor to Neighbor email communication. If a person wants to enjoy the amenities here they should come in while they are active. Of course, if a person is ill and does not pass the medical, they have waited too long for this transition. We have friends of all ages...60's through 100 years. The socialization in this community is key and most of us feel like family. It is expensive to get in here...entrance fees are tremendous. Our monthly dues have increased from about $4500 (for 2) to almost $7,000. There is definitely an emotional adjustment. For most, the Community makes up for any losses you might feel. Management takes care of us and most of them are almost overly attentive to our needs and requests. During this pandemic residents are delivered meals three times a day with a wine menu and virtual activities are ongoing. A staff member is required to be kind and respectful, but there is always one. Negative prevails and this particular staff person affects all of us and the overall morale of our community. We will stay on top of this here and even suggest some sympathy training, otherwise this would be 5* rating

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

I will be going home tomorrow after 3 months at Kierland Sanctuary Assisted Living recovering from…read moresurgery. My first night here I realized how vulnerable I was. I could do nothing for myself, not even stand on my own or walk. The next morning I knew that I was in great loving hands. Paulette and Rayon have been amazing caregivers. Taking care of my surgical wounds with such care. I had physical therapy twice a week and on the off days Rayon and Paulette encouraged me to get up and walk with both of them walking with me and one following me with the wheel chair. Paulette took care of my daily needs. Making sure I was showered or bed bathed every day and doing my laundry daily. We all have call buttons and they are on call 24/7. Rayon is the chef and when I tell you the food is good, it is delicious! Delivered to my room at the same time daily if I did not opt to join other residents at the dining room table. This beautiful home in a beautiful and safe neighborhood in Scottsdale can accommodate 10 residents. We all have different needs but all are cared for as lovingly and carefully as I am. The rooms are spacious with lovely bedding, flat screen tvs and wifi. Family and friends are always welcome. Pinki, the director/owner is equally as loving and caring. My son researched different Assisted Living places while I was in the hospital and after touring Kierland Sanctuary and speaking with Pinki, he found it to be the best match for me. The price is comparable to other places in Scottsdale. Pinki, Paulette and Rayon have become my family and I love them and will miss them terribly.