Clearwater looks pretty but was a horrendous experience for my Mom and me. They pitch a good game…read more We moved my mom in early 2023. She moved in to a beautiful apartment with assisted living services. The food started out reasonable and went downhill by the third month. I don't know what happened. The care givers were marginal at best. But most importantly, they do tell you in the contract that if they deem your loved one needs to be moved to the LOCK DOWN memory care facility with tiny bedroom and bath only, they have the right to make that decision. You assume when you sign that that they only do that when the resident has dementia and exhibits dangerous behaviors like wandering out doors, or not being able to verbalize their needs anymore or is aggressive. None of those descriptions fits my mom. What they don't tell you is that after paying a $15,000 move in fee for a beautiful apartment, they will move your loved one, who does not have dementia, to the lock down memory care unit for falling and going to the hospital. So be very careful in considering this place. No place I talked to, which was close to 15, said it is appropriate to lock someone in a memory care unit when they don't have dementia. I would recommend Manor Village. It was one of the places we considered after leaving Clearwater after only being there three months. They are family owned, have a passionate chef who meets every week with the residents and way lower move in fees. Take a careful look at the ownership of Clearwater. Our invoices were from Berkshire not Clearwater. I learned a lot in this experience. Be very careful. Private equity is getting in to senior care and it's becoming all about profits. Know the ownership.

I will be going home tomorrow after 3 months at Kierland Sanctuary Assisted Living recovering from…read moresurgery. My first night here I realized how vulnerable I was. I could do nothing for myself, not even stand on my own or walk. The next morning I knew that I was in great loving hands. Paulette and Rayon have been amazing caregivers. Taking care of my surgical wounds with such care. I had physical therapy twice a week and on the off days Rayon and Paulette encouraged me to get up and walk with both of them walking with me and one following me with the wheel chair. Paulette took care of my daily needs. Making sure I was showered or bed bathed every day and doing my laundry daily. We all have call buttons and they are on call 24/7. Rayon is the chef and when I tell you the food is good, it is delicious! Delivered to my room at the same time daily if I did not opt to join other residents at the dining room table. This beautiful home in a beautiful and safe neighborhood in Scottsdale can accommodate 10 residents. We all have different needs but all are cared for as lovingly and carefully as I am. The rooms are spacious with lovely bedding, flat screen tvs and wifi. Family and friends are always welcome. Pinki, the director/owner is equally as loving and caring. My son researched different Assisted Living places while I was in the hospital and after touring Kierland Sanctuary and speaking with Pinki, he found it to be the best match for me. The price is comparable to other places in Scottsdale. Pinki, Paulette and Rayon have become my family and I love them and will miss them terribly.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

I recently had the experience no child wants. My mother had a stroke and I needed to find an…read moreassisted living facility. After narrowing the choices I looked at six different places. A couple were larger communities but most were adult care homes. I chose River of Love based on the fact that the home was clean and"homey" - not so perfect you feel like you are in a showroom, but spacious and nice. Ema and Cris are a husband and wife team who are competent, caring and just have good energy. My mom is on a ketogenic diet and they were happy to accommodate this. The food here is wonderful, not the bland, generic food you might get in a larger setting. There is a wonderful social atmosphere. The home is in a beautiful neighborhood and is close to highway 51. It's easy to get to. My mom is happy here and that gives me peace of mind - especially since I live out of state.

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

My apartment is intensely dusty and also has carpet that sheds a lot--my allergies have been a…read moreserious problem. I was surprised more care was not taken to avoid allergens of these types. Initially the cuisine was exceptional but began a decline about the time of the pandemic from which it has not recovered. The HVAC system is not very reliable and may be the source of the intense dust. Most staff are pleasant and helpful. A dedicated service elevator is sorely needed in Building 3----the smallest elevator is also the most used and is often entirely taken up with soiled laundry, trash making use by the many walkers and wheelchairs a real problem. Special holiday meals in Palo Verde are often very good (any way the champagne flutes can be well chilled?) and of much higher quality than daily meals in the Grill or Sonoran.

We have lived at Vi @ GrayHawk for six years. It is a CCRC (Continuing Care Retirement Community…read more We are in Independent Living but as most here, we decided to move to a CCRC knowing we will someday need nursing care. Attached to Independent Living is the Care Center which has 3 venues ...Skilled Nursing ( provides long term skilled care and/or temporary care as needed). Assisted Living allows residents to live independently yet taken care of in minimal ways such as dispensing of medications. Memory Care is self explanatory. All 3 venues take residents as well as private pay. Our monthly dues include these areas when needed yet, there are extra charges for incidentals. The Lodge (apartments) and casitas have access to weekly housekeeping, pools, spa, great food and all the activities you could want. There is an 18 hole championship putting course. In addition there is a resident driven couples golf, a Men's golf as well as Ladies. These groups typically play at Starfire Golf Course. We have a resident driven monthly newsletter as well as a community website and a Neighbor to Neighbor email communication. If a person wants to enjoy the amenities here they should come in while they are active. Of course, if a person is ill and does not pass the medical, they have waited too long for this transition. We have friends of all ages...60's through 100 years. The socialization in this community is key and most of us feel like family. It is expensive to get in here...entrance fees are tremendous. Our monthly dues have increased from about $4500 (for 2) to almost $7,000. There is definitely an emotional adjustment. For most, the Community makes up for any losses you might feel. Management takes care of us and most of them are almost overly attentive to our needs and requests. During this pandemic residents are delivered meals three times a day with a wine menu and virtual activities are ongoing. A staff member is required to be kind and respectful, but there is always one. Negative prevails and this particular staff person affects all of us and the overall morale of our community. We will stay on top of this here and even suggest some sympathy training, otherwise this would be 5* rating

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

Excellent in every way. Lovely people are in charge in a beautiful, safe, landscaped home. I am…read moreimpressed by the attention to detail, food and personal care.

My sister and I both feel so grateful as if God helped us find this special home for our mom…read more Steve, Ema and their staff of care givers are wonderful caring people that have made us feel very comfortable. Our mom feels welcome and part of their family. They have a beautiful large home in a nice neighborhood that is very well maintained. We can't praise them enough.

Beautiful facility. Well run. Thinking of retiring in Scottsdale and was very impressed.read more

LOVE THIS PLACE!! My dad Rick stayed here after my mom passed and he was so welcomed and I felt…read morelike he was in such good hands. It's independent living but they felt more like assisted living and that is what he needed. They communicated well with me and took such good care of him. I absolutely adore everyone who works there and would recommend Tuscany to anyone looking for a place for a loved one. They are so wonderful and caring :) And a bonus is the food - it is absolutely amazing!!!

Supervisor.. manager Chris is awesome He's a big help…read moreAmazing He holds everything Together in that home Chris Zapata Was so helpful and caring toward me...as a patient here

If you want the best care for your loved one, you have found the right place. I was in a crisis…read moresituation with my fathers assisted living facility not taking proper care of him. Caring for Loved Ones was recommended, and we were lucky enough to get a room. The home is clean and very well taken care of but what really stands apart is the staff!!!! Wow....Chris, Shawn and the amazing chef Intan!!! I lived out of state and every morning Chris would give me an update on how my Dad was doing. The staff is there 24/7 unlike other group homes. The owners are amazing and have been in this business for 11 years, so they know what they are doing and come with very high standards. When my Dad was passing the staff did not leave our sides. My sister and I were so supported through his passing. I cannot say enough great things about Caring for Loved Ones.