1. ClearWater Plumbing

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    ClearWater Plumbing

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

    Services - ClearWater Plumbing

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    3 years ago

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    To the T Plumbing Heating and Air

    To the T Plumbing Heating and Air

    (24 reviews)

    I had the water softener go out and needing replacement. After a frustrating experience with…read moreanother company, I called To the T Plumbing to get a second opinion. Nate came over, assessed the situation, and was able to provide a quote in a timely manner. We scheduled a date and was able to get the new one installed, as well as some other maintenance done, including fixing some of the piping the previous plumbers had done incorrectly and a small gas leak (yikes!). It can be difficult to find honest and competent plumbers. To the T Plumbing will be my go to company for any future work. Thanks for turning this difficult situation into a pleasant experience!

    BEWARE! I spent nearly 40k with this company, this review will be long. Facts are important. I'll…read morestart with the "minor" issue first. We had a bathroom faucet that was leaking (his & hers), so the water was turned off for weeks as there was another sink to use. I called them out to take a look. They turned the water on to test it, didn't fix it and left the water on with an active leak. I only noticed when water was leaking through the ceiling. To the T was adamant that the techs didn't leave it on. It's not a fact that could be argued. It had been off for weeks, they turned it on and left it leaking. They were extremely arrogant and defiant rather than just saying it was an honest mistake. The bigger issue was the furnace they installed. They upsold me on a system that was way too large for our house and duct work. Even on the lowest setting, it could not push enough air out, so after about 2 years we woke up to smoke in the house. The blower motor had burnt up. After about a week (even though I paid for expedited shipping) they came out and replaced the blower motor. The tech noted how extremely odd it was that after only two years the motor burnt up. No further inspection of the system, they replaced it and left. 2 years later, guess what happened again? The blower burnt up. At this point it was obvious that To the T could not be trusted. After having 3 other HVAC companies out to inspect it, it became clear that the system was too large and that To the T either out of pure deception or incompetence sold us an incompatible system. What has come to light is that To the T failed to perform multiple basic installation actions. They didn't do a static pressure test on the old unit, or after to configure or at least verify the new furnace. You have to drill holes into the side and insert sensors on both the return and output to make sure the static pressure is within the furnace specs. The other HVAC companies noted there were no holes drilled, so they know it was not done. I reached out to the city who confirmed they did also not pull permits for the work. It was also immediately clear to the other companies that the furnace was too large when seeing and listening to the air return. It was extremely loud, an immediate indication that it was not able to suck in as much air as it was trying to/needed to to operate. So 4 years after To the T installed a brand new furnace I had to have a legitimate company tear it out and install a properly sized one. Unsurprisingly, To the T ignored my emails (with pictures/proof). I took them to Small Claims court where they would rather pay for a lawyer than take pride or stand behind their company's work. This is a company that takes short cuts and leaves you hanging when those short cuts inevitably have consequences. Learn from my mistake and go with another HVAC company that takes pride in their work and takes care of their customers. I don't know if they are simply incompetent or actively scamming their customers. Take the fact that they didn't even bother to pull a permit and make up your own mind. In the attached images you can see the city confirming they didn't pull a permit, the second burnt up motor, and the static pressure test that the other HVAC company ran on the system, confirming it was not operating within the furnace specs. All of these were provided to To the T and ignored.

    Done Plumbing, Heating, Cooling & Electric - Serving Denver & Aurora with care, since 1999.

    Done Plumbing, Heating, Cooling & Electric

    (408 reviews)

    Justin inspected the main line, gave a thorough summary of the issues, pros and cons on ways to…read morehelp/correct the issues, and recommendations on how best to move forward with the work that needs done. He was punctual and personable!

    Unprofessional, disorganized management - Left job unfinished after weeks of no-shows and excuses…read more Review: I hired this company for an electrical project and paid for the work upfront. While the initial rough-in work was done well, the management and office communication since then has been an absolute disaster. I have been trying for three weeks to get them to finish the final trim and fixture installation: Week 1 & 2: I was repeatedly promised the technician would call me to schedule. I was completely ignored both weeks. Week 3: I finally got them to schedule a day. I received numerous text/email confirmations, took time off to be home, and nobody showed up. When I called for an update, the office admitted they never actually dispatched anyone and failed to tell me. This Week: They rescheduled the original technician for Thursday. On Wednesday, they called to say he had been in an accident and rescheduled him for Friday instead. On Friday morning, they called to cancel again, stating the technician couldn't make it due to the accident. Why did management schedule an injured employee for active field duty without checking his condition, rather than simply sending a different electrician to finish the job? My project is completely stalled, the wires are sitting exposed, and I have paid 100% upfront for labor and fixtures. I asked to speak directly with a manager to settle this, but my request was ignored. I have deep sympathy for the injured technician, but this company's administrative staff is completely incompetent, dishonest about dispatching, and uncommunicative. Avoid this company if you value your time.

    ClearWater Plumbing - plumbing - Updated September 2026

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