I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

I was very pleased with Jacuzzi Hot Tubs of Wilmington. One of the employers...Ellie...was very…read morenice, but yet professional. This was our first Hot Tub so we had so many questions. She was very thorough in helping me to choose the best tub for our family. After we received the hot tub, her and the manager Gary, were always available to answer my many questions....via text or phone call. I am still contacting them with different issues that come up. My family and I are very pleased with how helpful they were.

I find it hard to have anyone return my calls. I hope this isn't going to be a problem if anything…read moregoes wrong,,,still waiting....

BEWAREof this establishment!!!! 1142 Pulaski highway in Bear…read moreDE. Bought a Hayward filter for my pool 2 years ago. I show the salesman the model number, and he glanced at it and says rudely , we don't carry the gaskets . When I purchased the filter that was the main reason I purchased it. They said they keep everything in stock. Now I have to find a gasket somewhere. I will be contacting the BBB. This is totally unacceptable!!

I just bought a home with an In Ground Pool in the area and did a search for the closest pool…read moresupply company to me. Wow...I think I picked the right one. I went in a couple of weeks ago and spoke to John the store Manager. He suggested that I bring in a sample of my pool water for testing. The water was murky when we took the cover off...so I followed John's instructions on putting 4 chemicals in the pool and in 3 days the water was crystal clear. He gave me a crash course on water chemistry and showed me how to backwash the filter. I will be coming back here all summer for his expert advice and all my pool supplies. I highly recommend this store and Johns knowledge of pool care. Thanks Leslie's for being close by!

Terrible service. Read the reviews. They say many people are happy with their service, but the…read morereality is different. If you don't want to lose your money, don't mess with them.

I am Anthony Sylvian Pool customer. I was happy with their service until they close down their…read morelocation. I found Swift Pool. Registered and ever since I am their customer. Free Water test if you purchase any product or it is $5. Helpful staff and they explain what is going on. I think I will get their​ pool closing and opening service this year. Convenient​ location

Want answers about your pool water (or blowup hot tub in my case)just bring them a cup of the water…read moreand they will run it through their system. We had something called too much phosphorus. Who knew!?! We had our answer and marching orders in minutes. have been back in the store several times since. I purchased an outdoor thermometer and mosquito bug zapper the last time. They have pool toys and lots of equipment, chemicals and even spas. The People that work there are super cool and friendly. It is very covid-19 safe feeling too. I give this soot 5 stars.

Leslie's was the best place to purchase a Hot Tub. The staff, led by Kevin, was extremely…read moreprofessional, courteous and willing to assist before and after the sale. I am incredibly satisfied with the MyLife hot Tub and also with the partnership with Leslies!!!!

From the moment we walked in the door and met Cheryl to scheduling service with Cathy the entire…read moreprocess has been smooth, easy and organized. Cheryl is very knowledgeable and was able to educate us in the process of picking the right hot tub to fit our needs and wants. We purchased the Hot Spring Grandee NXT and it has exceeded our expectations. Chase and his crew impressed me during delivery and install. We have a difficult yard for delivery but the guys did a great job overcoming the obstacles in my yard and making our dreams come true to have this amazing hot tub in our yard for our relaxation and health. Malachi set up our WiFi sound system which adds a whole other element of enjoyment to our evenings. Cathy has helped us set up our service plan for our hot tub and has been such a pleasure to work with as well. I would not hesitate walking into Spring Dance Hot Tubs again and only wish that I had done it sooner!

I do not recommend Spring Dance Hot Tubs, Marlton, NJ because they do not honor the warranty that…read morecomes with the products they sell. We purchased an Endless Pool Swim spa from Spring Dance. It was delivered in 12/24. This was a major investment on our part. In addition to the spa purchase, we were also required to meet strict code requirements in our township (as well as those recommended by the manufacturer), for example, installing a 12' by 14', 6-inch thick concrete reinforced pad, fence with pool latch gate, as well as electrical requirements (before the township would provide a certificate of approval).... The Spa has a minor water leak.. The End2End spa cover, that we paid $5500, does not fit properly. The service department sent two different technicians (in 5/2025) to address our concerns and, while both technicians could see the water leaking from the spa, they could not locate an issue with the plumbing or the spa tub. The second technician located water in the base of the spa, but could not find where it originated. Both felt the spa cover was satisfactory .We disagree with the findings of the technicians. We do not want water inside the spa cabinet as it will rot the wood frame. We need a spa cover that seals properly to avoid heat loss. The second technician that was at the house pointed out mice droppings around the frame inside the cabinet. He suggested we use a mice deterrent, such as peppermint oil. Mice enter the spa cabinet around the base where there is a gap. The construction of the spa cabinet is defective, held in place by wood screws, and will not hold up over time. The wood frame of the spa is incomplete, as the second technician found a section of lumbar framing material that was never installed and sitting inside the cabinet. Only the upper portion of the spa frame is treated lumber (painted black) while the lower half of the cabinet appears to be unfinished. The operations manager in the service department of Spring Dance wanted to send a third technician to review our issues, but I declined as he disagreed that we have a warranty claim with our spa. He said rain or snow will get in the spa cabinet as it is not designed to withstand water. He said there is no warranty claim with the End2End cover as no cover provides a perfect seal. He said there is a waiver in the warranty regarding mice getting into the spa cabinet. I disagree as there is no such waiver in the warranty. The spa cabinet is warranted 3-years from defects, but he said there are no defects in our cabinet. I asked that he replace the spa with one that is well constructed (doesn't leak, sealed cabinet that doesn't allow mice to enter), free of all defects, and that he replace the End2End cover. He declined because he does not believe we have issues with our spa, or the End2End cover, --therefore, there is no warranty claim. He insists that Spring Dance Hot Tub honors the warranty of all the products it sells, but this apparently does not apply to our spa. The bottom line, Spring Dance Hot Tubs does not honor the warranty of the products they sell. Buy at your own risk.

I bought a top of the line hot tub here in 2022 which came with multiple issues straight away…read moreincluding a tear in the cover, multiple lights that didn't work, broken grommets, and the dials were on backwards and some of which didn't work. I called and emailed them 20+ times over a three year period and never got everything fixed. They did end up replacing the cover which was awesome, and tried to fix a couple things but never made it right or worth the money that I paid. I would avoid this company.

Had a feeling I need to sue this company. I've got the civil suit paper work and going to file…read moreMonday! I gave the owner every chance to make this right and they just do NOT care. They just string you along, we'll im done playing games. SEE YOU IN COURT!!! Do not purchase from Half Price Hot tub! I've purchased two tubs from them in the past 10yrs. Been getting the run around since January when I was lead to believe the new cover would fit my tub. After paying for the cover, delivery, and tip find out its too big. Had to put a water logged cover back on thats been dropping rust in my water and all kinds of debris is falling down will I leave constant messages via phone and email that all go unanswered!! Go in to the Brookhaven store to this guy, Jim who is useless and gave me the wrong email address to the owner (Keith). I went back to the store all irate and demanded a phone number since I'm storing their cover still waiting on mine with no answer...he refused to give me anything. Only to find out Nick left the company (even though his name is on their phone) and they got rid of tons of staff. Owner calls Saturday, says give me till Monday. UPDATE: Keith saw the review, told me to take it down. Cover will be her next week and we will pick up the wrong size cover. Never heard from them again.

Talk about quality service! I ordered the Big Green Egg grill to surprise my husband for his…read morebirthday at 3am!! Imagine my surprise when my husband contacted me at 3p saying "thank you"! Brock emailed first thing in the morning, then called to get things set up. Not even 12 hours and the grill was delivered, assembled and ready for use! I would absolutely recommend and look forward to doing future business!!

This is the go-to place in Annapolis, Edgewater or anywhere within driving distance who likes…read moreoutdoor grilling and of course outdoor spas. I don't have a Jacuzzi, spa or hot tub but we do love BBQ'ing! I dream of owning one of their Yoder or Big Green Egg grills one day. This is a place for SERIOUS BBQ people. It's also great for anyone looking for a Weber type grill, any gas or propane grill...heck...any grill. They have so many accessories, charcoal, wood pellets and every darn grill you would ever want. Did I tell you they have Yoder grills yet? Yes I did. I don't think you'll find these anywhere else. They can't keep these in stock so you're lucky if you can even see a model on the floor. They finally stopped selling the models so you can see them in person. BTW, they have spices, rubs and all the other stuff needed for grilling too!

We had a good experience with Anthony & Sylvan Pools. We did…read morehowever discuss a railing, but this was never put in. Also, there was a cover issue, however this was corrected and Alex was helpful and we were credited for a portion of the inconvenience. If you are thinking of going with this company, make sure you discuss your concerns going forward. So far, we are pleased with our pool. Our project manager was very attentive to our needs. He came out to check the work after each phase of construction and sent pictures with a description of what was completed and what would come next.

Thought a liner pool was the better option, A&S quoted a little more than a liner, but the unique…read moredesign and features are well worth it.

The good thing today at Home Depot I couldn't believe someone asked me if I needed assistance…read more Would it happen today. The bad thing is I was looking for the outside walkway, solar lights. Didn't realize none of the lights had a price on them when I was looking at Was a totally different solar light. I put the lights back. I saw some priced on sale for $4.97 but when I got to the register, they were $9.97. Since I am forced to check myself out even though I don't work there or get a W-2 I have to check myself out the lady that came over to help could not give me a price so I had to walk back with another guy take pictures. Unfortunately every light back there our price for the lights on the bottom which one would think are the lights on the top pictures below. This is the only thing that piss me off the day walking back-and-forth for prices because no one knows. Once I got the guy who works in that department he begin to tell me that that price is only for the lights on the bottom taped up in the box how am I as the customer supposed to know that?

Very low quality customer service. Most it the workers are un interested in their job and not…read morehelpful