I was told by the staff that I have a copay to see the doctor. I told them that since I met the out…read moreof pocket max that I didn't have a copay. I showed them my insurance information to show that it has been met and was told that even though it was met that I would still have to pay. Spoke with the manager that said the same thing. The staff doesn't seem to have a full understanding on how insurance, copays and out of pocket max work. I left without see the doctor. I'd rather go to a doctor's office that has a better understanding on how insurance works.

Doctor McKenna is awesome. Took his time and really wanted to make sure we cover all the bases with…read morebloodwork and remedying the problem. Very knowledgeable and genuinely wants to get to the root of the issue and help his patients! Thanks Doctor McKenna!!

I have been coming to Fox Valley Family practice for many years. Dr. Kinsella who is my primary…read moredoctor has her practice here. The one thing that I enjoy about Dr. Kinsella is that I can talk to her about anything. I feel very comfortable around her. She knows her stuff. I called her practice yesterday for a possible ear infection and the appointment procedure was very fast and easy to arrange over the phone. I was able to get in the next day. Her staff is always friendly and organized. She has a sizeable waiting room with magazines and a few televisions. The wait was approx 5 min but can vary depending the time and if its the flu season. Kinsella will be my doctor as long as she's in practice. So many doctors just look at your chart, your history, throw some pills at you and kick you out the door. Dr. Kinsella listens to you and treats you with unique care and patience that is rarely seen these days. I do have an ear infection and I'm looking forward to a fast recovery thanks to Dr. Kinsella.

Dr stalter took me on after another doctor retired. All he has done is take pain meds away yet…read moreoffer no help or even care that I am in constant pain. Steer clear of this place

Eric Wilson is a consummate professional and goes the extra mile to help his clients, I'll never…read moreuse anyone else. He does really know the insurance industry and helped me get the right coverage for me. I had to have a few medical procedures done, and due to the coverage I had enrolled in thru him, I ended up paying nothing out of pocket - as a matter of fact I actually got a check!

Eric Wilson, of Isellhealth.Inc., is the best insurance agent I have ever had…read more Here's why: About two years ago, my husband retired, which required me to find a medical insurance policy of my own. I called Eric and he found an excellent policy for me for about one third of the cost of those listed on healthcare.gov. The insurance company has quickly paid my claims and their claims representatives are thorough and compassionate. Eric also suggested I purchase a catastrophic illness policy for a small additional fee. I didn't think I needed it, but 15 months after purchasing my policy with Eric, I was diagnosed with breast cancer, The insurance company quickly sent me a check, in addition to paying my medical claims. Eric will take as much time as you need to find a policy that fits your needs for a very reasonable cost. I highly recommend Eric Wilson of Isellhealth.inc.

Capital Hospice provided in-home care for our Mom this past July. Mom at 95 was diagnosed with…read morestage 4 cancer. Once she made the decision to be at home with family we called Capital Hospice. Capital immediately provided equipment, hospice nursing, medication and a twenty-four call line. We are so grateful for the attention of care that Mom and the family was provided- even a visiting Chaplain on the morning of Mom's passing. Candace and Benjamin of Capital were the angels that enabled us to safely meet Mom's needs.

A big THANK YOU to Natalie RN and John RN who cared for my mom in her last months and moments…read more Natalie was her main provider from October 2023-February 18th 2024. Natalie was on top of everything going on with my mom's health - including ordering equipment to assist her and keeping the nursing staff at the Radcliff updated. John was caring for her in her last moments. We appreciate how they kept us apprised of any changes. Thank you so much! Lisa Smith Family of Heather Lartz

Dr billings is the most thorough and she has a great office…read more My hearing is back and I have the tools I need to live my life again.

Stay away from here! BUYER BEWARE!! She sends false information to your insurance company and then…read morebills you for the PPO discount. She's condescending and rude. Currently waiting on BCBS review the fraud report. Check the contract she has you sign! She will bill you for her PPO discount!

I have been with Dr. Kurka for about 4 years now, and I absolutely love her. She is very…read morecomfortable yet professional. She makes you the center of all of your medical decisions and really is by far the best physician someone could ask for. If you're looking for a new doc seriously consider her! She is amazing! And wait time in either of her offices (oswego and aurora) is always short.

Dawn, MaryAnne, and Attieh took such excellent care of me yesterday! Thank you!…read more This facility is bright, SUPER clean, and well-organized and the staff are all so upbeat and helpful, even at 6 AM! The facility is a free standing building, located behind Good Samaritan Hospital and easy to access from Highland Avenue, with its own free parking lot, steps from the entrance. I didn't get the name of the Registration lady, but she was super nice, too. If you need outpatient surgery, I highly recommend this location. Everyone was so kind!!

I had cataract surgery with Dr Khaja Ahmed on July 8th. Everyone from Nikki at intake to the nurses…read morepresent during the operation were helpful and friendly. The nurse who got me ready in the OR and applied the eye drops was Jessica and she was a musky fisherman which is my life's greatest hobby. She did an outstanding job of keeping my mind off the procedure and I greatly appreciated her presence and conversation to keep my mind occupied. I commented several times on how calm I was which was a direct result of Jessica's efforts. Having surgery can be nerve wracking unless you have an experienced nurse who understands the anxiety prior to surgery. Thank you Ms. Jessica and keep up the great work. I wish you were present in every surgery I ever had.

My father was here for a short time, recovering after a stroke…read more The facility is very clean and well laid out, and the covered parking nearby is very convenient. The grounds are beautifully kept, and the walking trails are lovely. The staff here is very caring and first rate. They really took time to keep us updated on progress and did so much to help our family. Even the chaplain took time to visit my dad regularly. We were able to attend one of the Sunday non-denominational church services, and the music and message were punctuated by the breath-taking chapel and stained glass window. My father's only complaint was the food, but he was on a very restricted diet. It certainly smelled great in the halls during meal times. I highly recommend this place.

Staff is hands down good. But the have stupid food policy. The food here is crappy. Rather than…read moregetting better you get sick. If you bring food from home. They can't warm it even if the patient is starving. Saying the food is contaminated. The management at Northwestern should serious look into it or people will start selecting Shirley ryan.