payed cash in the machine and it didn't have change to give me. said see attendant, Well no…read moreattendant has been there by the looks of the trash cans. no phone number, Email anythin to get I. touch with anyone. Has a comment box, Which didn't have any comment cards. left a note maybe I'll get a refund.

Worst car wash don't go here...used my credit card to spray off for less then 3 min and charged my…read morecard $15....sounds like from other reviews they have a reputation of doing these...then there is knowone to call or dispute with. RIP-OFF save your money

I've never utilized the oil change side of this place, so I don't have any insight for you on that…read more I've bounced around all the car washes in La Grange with this probably being my favorite. I'm an avid car washer, but sometimes I just don't feel like bothering hand washing a Suburban. This place has the no touch system and for 18 bucks you get the works--I usually opt for for the cheapest the $11 option. There's usually not a line, which is always a plus. Really though, anything this place offers is better than the washes with brushes (Kroger being one), they'll just ruin your car. The pull through bays have credit card machines, which is nice, as you don't need to track down a ton of quarters to use the power washer. Place seems pretty new, clean, and well kept. Good for what it is.

I stopped by the car wash Monday, I used the self services bays. The change machine was broken, so…read moreI used my debit card. The first bay I went into, I wasn't able to use (pushed stop/cancel for my card). There was water streaming down from the hose leading to do spray nozzle. I ended up in the bay next to it, used my card. Second bay seemed to work just fine... until I checked my bank account!! My card was charged $34!!! This is not my first time using this car wash or first time using my card. This MOST DEFINITELY is the first time my card has ever been charged this amount! I will be contacting someone to see about a refund!!!

Moved to Louisville a few months ago and have been looking for a good full service car wash. Tried…read moreseveral places this one is clearly the best. Changed my subscription to clean waves after trying them based on location, actual wash process and post wash area. Good vacs, towels and sprays. Somewhere in the middle on price compared to others in the area. Staff quick and helpful.

Took my car to Clean Waves. Their equipment was set up incorrectly causing damage to my roof…read moreantenna. They reviewed video footage and admitted fault and offered to pay for damage. When final bill came in from Ford Dealership, they refused to pay the difference from the estimate to the final bill. Too bad, could have had a customer and family and coworker recommendations, instead, I have let EVERYONE know, do not go there. Never ever again. I would give this place zero stars if it would let me.

Always clean, great price for the self service. I have run into the manager several times and he is…read morealways extremely nice. I would recommend this car wash.

Horrible! Prices are higher than listed, shows 17 but thinking was 18. Does NOT clean car. My…read moreSUV is so dirty after this was I was write my name on it....aweful do not use

Have used them 20+ years. 5 stars. Some reviews have been…read morenegative. I went March 30 and they were still wonderful.

I needed a car wash to clean up after my kid's backseat parties and needed something quick. I was…read moresurprised to find that many car washes don't offer interior cleaning options. I chose this one because it was conveniently located and provided both inside and outside cleaning. The exterior wash uses a typical tunnel system, effectively removing visible dirt, snow, and mud from the car. However, it won't give you that freshly waxed look you'd expect from a proper handwash. For the interior, they perform a quick cleaning and vacuuming by multiple staff members but don't expect them to move your belongings or wipe down surfaces. If your car is embarrassingly dirty, this wash will get you to an acceptable level, but if you're trying to impress someone, this isn't the right place for you. You may want to consider paying for a more premium car wash instead.

I had been going to a car wash in the Highlands, but I was getting increasingly worse service. The…read morecar would come out with big streaks on it, still didnt look 100% clean, and the vacuums would take forever because they had pretty light suction. Enter Mike's. I had just finished up some errands early the other day and thought well heck I might as well wash the old beast while I have the time. I got the basic wash and WOW it was fantastic. The people working were super nice, the wash was amazing - its fascinating how well things get clean when you use an appropriate amount of water and soap - and the process went super quick. My only gripe was that they charge for the vacuums, you get 8 minutes for $2? That seems high. But they worked great, so much so that I ended up leaving 30 seconds on the timer because it went that fast. So I guess I have a new car wash? Thanks Mikes! (also to the one reviewer who said they put a sticker on your car? I didnt experience that, all they did was write a number on the windshield with some kind of grease pen which washed right off)

After a 26-hour round-trip roadtrip plus a tree by my parking pad that likes to drop sap on my car,…read morethe Subaru Outback was in need of a good wash. Mike's was the closest, and it did the trick. The car wash is what you would expect, with different levels of washes and a monthly membership for unlimited washes. I went with the mid-tier option. I was able to get right in and then go to the vacuums to finish the job. One thing I noticed, though, that was different from other washes: You have to pay to use the vacuums, a couple dollars for five or so minutes. This wasn't too expensive but I missed the free vacuuming -- not due to the price but because it helped to be able to use two vacuums to better reach each side of the car and trunk. But I would definitely come here again.

Thomas Car Wash was recently sold to new owners, and I hope that they continue the great service…read moreand washes that Thomas has become known for. I visited again recently. Pretty much anytime I'm on Hurstbourne and have some time, I stop to get my car washed here. I always choose the mid-tier wash for $15, which gets my car clean and shiny. On top of the great wash and the clerks who will power wash the front of your car before you enter -- just to make sure all the bugs and bits are off -- I also appreciate the fact that Thomas has free vacuums for interior cleaning. These have always worked great. You can also powerwash your floor mats. Thomas has those little extra bits that make an experience stand out. Please don't lose those! And I and others will keep coming back.

Update: I received a call a day after submitting my claim and spoke with a very nice man who went…read moreover my claim to get me on the right track. After that call, I took my car to their offered appraisal and currently waiting for a call back. We used to use Thomas car wash a lot as I saw the value they had for washing cars and good pricing. Their prices have gone up, just as everything else has in the past two years. Unfortunately, I lost my car's antenna cover while at the car wash but didn't realize it right away( kids in the car). I was unable to get back to the car wash on the day it happened so I called multiple days only to leave multiple voicemails and never received any response. It was just an antenna cover, not the end of the world. So I finally was able to stop by the car wash to speak with someone only to have them say they had none. And they mentioned to submit my claim online and (hopefully) someone would speak with me. I doubt anyone will reach out, as it's past their 72 hours of mark. I'll keep y'all posted on any feedback from Thomas Car Wash!

I use the self wash when I come here and it works really well! I find that really no automatic car…read morewash does a great job at cleaning my car so I like to do it by hand so I know I get everything. The equipment always works and it's a fair price. They also have vacuums, fragrance, and shampoo for your carpets.

Horrible! Do not waste your money! This car wash did not remove even minor road dirt. Total waste…read moreof $8.00.