Mr. Anthony and his associates were welcoming and friendly. They were happy to address the problem,…read moreareas on the vehicle that were especially dirty. The whole process was great and the vehicle came out looking super . We will definitely be back for another ultimate wash. We Thank you for caring and taking ownership of everything we ask .

Ryan was incredibly rude and standoffish. Emotionless individual. May have been the heat plus a…read moretough shift but something tells me that's just his personality, no clue how he's a manager. Having been a former shift manager I'm fully aware of the values at this company. Fun, always being my favorite, wasn't displayed anywhere here. Everyone looked miserable. Again probably was the heat. Today's experience went something like this. Got a basic wash with a ticket and a vacuum. Quality was on point as always. Vacuumed worked great, worth paying for. I forgot my micro fiber cloth at home, so I ran in to ask if they wouldn't mind letting me snag one. "Hey man I don't have my micro fiber with me today is there anyway you think I could get one? Do you think Brendan would mind?" I said this in my most friendly WOW zone voice I could. I know they're reserved for unlimited customers only, but thought I'd ask anyways. barley looking up at me, leaned over on the counter top on his phone, most monotoned voice, With a complete uninterested face, says "are you a unlimited customer?" I said no. "They're only for unlimited customers." I said " aw man even for a former employee with a year of service?" (even said this very lightly with a friendly smile, kinda jokingly). again, barley interested in my general presence he said "I don't even know who you are." I named dropped the GM at this location and stated i didnt work at this specific one (Obviously indicating i knew enough about what I was talking about to be a former employee). I simply said never mind and walked out. Heres the deal, If he was friendly about it and stood on the rule of not letting non unlimited Customers take a cloth i would have completely respected that. No problem. Would have left and carried on. I get it, Policies are in place, same ones I upheld....other than when great customer service opportunities presented themselves, you know..."WOWING the customer". I was completely friendly, and he was incredibly rude and disrespectful , enough to make me feel incredibly unwelcome in the customer service booth. He acted like I was scamming him out of a singular cloth. Won't be returning to this location and once all my free washes and my book tickets are gone, probably won't be returning other than for the occasional early bird special during winter months. I think Ryan should be retrained on customer service or maybe just be a loader instead of interacting with customers.

Great staff, great wash, but, raising the price and not telling your customers?…read more Also, if you have a company vehicle and use a company CC and they can't send you an email automatically each month is a pain. Going in each month is a not good customer service. May have to go elsewhere.

I visited this car wash today and left with a vehicle covered in a residue that was not present…read morebefore the wash. As soon as I exited, my windshield became so smeared that I had to use my wipers and washer fluid just to see clearly. When I got home, I found the residue covering both the glass and paint. It is not normal water spotting. It smears when wiped and does not simply rinse off with water. I have photos documenting the condition immediately after the wash. I am disappointed because I paid to have my vehicle cleaned, not to spend additional time and effort trying to remove a product left behind by the wash. As someone with physical limitations, having to rewash and troubleshoot the entire vehicle is particularly frustrating. I would appreciate a response from management regarding what may have caused this and how you plan to address it

Took money from 2 of my credit cards amounting $20 and still didn't work! it's a big rip off when…read moreyou use your credit card and charges double what it states..!! Please don't give them your business!!!

Took my money and did not work, inop, no one present to refund??? No return phone call??? Stay awayread more

Paid nearly $16 for an absolutely terrible car wash. Somehow between the leftover dirt, soap suds,…read morehard water spotting and tire-shine-by-braille application my truck actually looks worse than it did before I pulled into the car wash bay. Never returning.

Only one stall with actual brushes to help clean your car. It's a toss up which you pick because…read morethe door is closed until you pay to enter.... Didn't pick the one with the brushes:/