On a random Monday while driving around in the area, I picked up a screw in one of my tires and…read morestarted leaking air very fast. I stopped by Stoufers without a call or an appointment and they not only said yes to helping me, but in the middle of their busy Monday, fit me in within 30 minutes and repaired my tire. The price was super fair and they were very kind. I plan to return to them with my other needed vehicle service and maintenance items. Quality service goes a long way and deserves reward in this world. Thanks for getting my wife and I out of a bind!!!

WOW - was headed through town on way to IA and a tire started loosing air, fast! Pulled into…read moreStoufer's and they fixed it - now! They worked me in so I could get back on the road. Did a great job as well - tire holds air great. Next time I need tires, I will wander back to Mack's Creek! Thaks, guys!!

I'm very happy. Received daily updates with photos of the work which was completed in the time…read morequoted..at a very reasonable price. I found them to be thorough, experienced and polite.

DZ has gone above and beyond. Daily updates, photos of repairs, parts ordered, etc. Customer…read moreservice has been 220 - second to none. They were very careful, respectful and detailed. My ride is looking better than ever. If something should ever go wrong, I have no doubt the Sideworkz crew will be at my doorstep ready to repair and replace to my liking!

On 6/16/23 I backed my car into a ditch. We used the AAA app to request a tow. 4 hours & 4 phone…read morecalls later, a tow from Dales auto was ultimately dispatched (original tow was out of Osage beach and apparently they declined the tow but I was never told that by AAA). Jeff arrived and was able to get my car out of the ditch quickly & without any damage to my car. Thank you Jeff for an awesome job!!

Greenview Dales Automotive is awesome. They are responsive to their customers. We had family come…read moreinto town with tire issues. They were able to fix their issue and get them back on the road.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

If you want an honest reliable car repair shop when you are broke down, well over 160 miles from…read morehome, this is the place to go. Thank you for all your help!

Outstanding! I called them from out of state to preform a pre-purchase inspection of a local to…read morethem car I was in the process of buying online. They were friendly and accommodating. Provided me with an honest and extremely​ detailed report of the vehicles condition.​​ I am truly grateful as I believe I dodged a bullet on this car saving me probably 15k in what would have been needed restoration repairs. If I were closer, they would certainly receive my patronage. ​ Tim, if you are reading this, again my thanks!

COMPLAINT I, Lance…read moreM, brought my truck to Rick's Automotive Repair, aka Baldwin Automotive LLC, (Rick G Baldwin) owner, by appointment to maintenance my transmission fluid by changing out the transmission filter and transmission fluid on my Dodge Ram 1500, VIN # 1B7HC16X5YS536348, on April 06, 2018. I used my truck that weekend and had no use for it for about two weeks. When I went to use my Dodge truck again there was considerable jerking. I checked my transmission fluid. There was no fluid showing on my transmission dipstick while either running the engine or with the engine off. I noticed a large area of transmission fluid on the graveled ground where my truck was parked. That same day I drove my car to Rick's Automotive and tried talking to Rick Baldwin telling him about the spill of transmission fluid from my Dodge truck and asked him what he suggested we do about this. Rick wouldn't look at me and was unwilling to make any arrangements with me about looking into my transmission leakage issue. I offered to have my truck towed to his shop. Rick Baldwin's reply was an emphatic "No"! Rick made it clear that he did not want me to have my truck towed to his place of business. The Defendant did mumble, as he walked away from me that he would call me and left me standing alone in his office. I waited for 3 days and received no call from the owner Rick Baldwin. I called the shop and asked for the Rick. Janet who answered the phone on June 11, 2018, asked if she could help me. I shared my story with Janet and she said that Rick was presently not available but that she would talk to the Rick about my transmission fluid leakage. I asked Janet "Will you be calling me back?" Janet said she would call me back. I never heard from Janet again. Consequently, I made an appointment to have another auto mechanic repair shop to look at my truck to determine the cause of my transmission fluid leak. On July 13th. I took my truck to another auto repair shop in Hermitage, MO. They checked my transmission filter and pan. It was found and documented that my transmission pan gasket to be leaking and required resealing. Of course, this was an additional #100.00 cost over and above what I paid Rick's Automotive aka Baldwin Automotive LLC. To this date, my transmission pan no longer leaks and I have never heard from Rick's Auto Repair aka Baldwin Automotive LLC. Lance M The automotive repair I hired to fix Rick's Automotive sloppy work "Found that the Transmission pan gasket was leaking and needed to be resealed" I was also told that the lip of the transmission pan and engine block were dirty. Also, mentioned was that it appeared that a torque wrench was not used considering one area of the pan was not tight sealed and the other side of the pan was tightened so tight that the rubber gasket seal bulged out and the entire seal showed signs of fresh transmission fluid that leaked from the transmission pan.

Had wiring fixed in my pickup, James did an excellent job in finding the problem and correcting it…read more I highly recommend him.

We came into town to see our son graduate & send him off overseas. We unexpectedly had a fast leak…read moreon one of our tires. Steve was very accommodating with his schedule to get us back on the road so our timetable with our son wasn't greatly interrupted. He thoroughly inspected our tire and found the cause. In the few conversations, I ascertained that he is a very personable, honest, businessman that cares about people he comes in contact with. The cost for the service was great as well. Happy to have made this man's acquaintance. Be well sir!

Had car trouble on a recent trip down Hwy 44. Found Steve's Service Center. They got us right in…read more So friendly and knew exactly how to fix it. In and out very quickly.

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!