I came to have my wedding dress altered here prior to my wedding in June 2023. Their policy is to…read morehave 3 in-person fittings prior to the date of the wedding. At my first fitting, we discussed changes to the dress and pins were placed throughout from top to bottom. I also got a price estimate at $740 including an itemized breakdown of all the costs, and agreed to this price. When I came for my second fitting a few weeks later, only the bust was altered, and the majority of the dress had not been worked on. All the pins on the bottom were gone. They apologized and said they had "forgotten" about it. All the pins had to be re-placed which took a long time. I asked for an additional fitting as well, because the second appointment was unfortunately a waste of my time, which they obliged to. At the third fitting, the dress was becoming more fitted, except the bust was a bit too tight. They said they would loosen it up just a bit. I picked up my dress one day before the wedding. H At this time, I was told to pay $840, which was $100 more than the quoted price. In all of my fittings throughout 6 months, the price increase was never mentioned to me. They said the price increase was because there was work required than initially expected. Unfortunately I did not have a choice but to pay what they demanded, otherwise they would hold my $2000+ dress hostage. I find this to be an extremely shady business practice. I tried the dress on the morning of my wedding, and was shocked at how extremely loose the bust was. When I looked down, I could see so much of my boobs. I was uncomfortable throughout my wedding day as the dress felt so insecure at the bust. Going from way too tight, to way too loose, showed me that the alterations here are very haphazard. I had no time for an additional alteration and unfortunately trusted them to make the micro-adjustments based on their expertise. Overall, because of the poorly altered bust, "forgetting" to alter half the dress, and the extra charge out of left field before my wedding day with no notice, I unfortunately cannot give them a higher rating than 2 stars.

This boutique is full of gorgeous, beloved pieces! I had a blast trying on unique dresses and…read moreaccessories to create my wedding look, and I walked out a divine vintage fur stole. There is truly something special for anybody and everybody in this collection.

Came in to look at wedding dresses and my stylist Cecelia was wonderful!! Best stylist I had…read morethroughout the dress hunt!

I said yes to the dress at Liliana Bridal! Let me start, Kat was so easy to work with and made me…read morefeel so comfortable and seen with the dresses she picked for me to try on, she grabbed dresses that were either from the reference photos I showed her or certain styles I requested. She wasn't pushy, and you could tell she loved what she did as a job and was passionate about it. She made me feel so confident and was also honest about any flaws she saw in the dress or if I was making a face like I didn't like the dress. I could not have asked for a better bridal stylist. I am so glad me and my mom traveled up from Columbus and I would do it 100 times again. Such a great experience, and such an amazing atmosphere. The dressing rooms were also spacious and amazing and clean. And the bridal boutique itself was absolutely gorgeous with the layout of the dresses and the entrance way. Another note to add to brag about Kat, Kat was not only amazing to work with but so professional, I emailed her a few days earlier before the appointment seeing if they carried a specific dress, she quickly responded and tried to assist me and answer all of my questions as much as she could. This is the best bridal experience I've had and I had been to 5 different bridal places before Lilianas Bridal house. I highly recommend to any bride that they check out Lilianas bridal house! Thanks so much Kat for helping me find my perfect dream dress! Everything was a 10/10 if I could rate higher than 5 stars I totally would.

From the moment we walked in the store, I was in love! The store location is the old Brooks…read moreBrothers store in Tower City. There are 2 floors and it is just full of the most beautiful dresses and gowns. We rang the bell and were greeted so lovingly that we immediately felt that we came to the right place. Our appointment was confirmed and we were walked into heaven on earth. They are appointment only and there's a $10 booking fee, however that fee goes towards your purchase. After visiting another very unorganized "popular" store, the appointment and individual attention was appreciated. After giving our price range, we were told to pull 5 dresses, but Stephanie and Darla still pulled additional looks as well. I was able to sit and enjoy my daughter modeling the different dresses, rather than trying to fit into a dressing room with her! Everything about this experience was top tier and honestly, I expected to pay much more for her dress. I would absolutely recommend visiting this store for all your prom/formal/wedding needs!

First, the lady that helped us was kind of rude. She got visibly annoyed when we did not want to…read morepurchase and when we didn't like the dresses she was bringing over. I personally felt very pressured by her because when I voiced I did not like the dress she overwhelmed me with options of alterations that I was not interested in. Everything was a high price in most areas but the material felt cheap so that was disappointing. This was my first time here and honestly it was not a very good experience. The man working was very nice and made arriving and leaving pleasant so thank him for that.

I had a dress altered here and came back for my wedding dress. $40 for an initial appt. Tht is…read moreapplied to your gown but i didn't find one. Made another appt as the appt has a 90 minutes time slot. I had to pay for another appt and the first appt fee is just gone. Sad how people nickel and dime weddings. Then if I wanted time to think - pay another $20 to come back for a third appt to agree to buy the dress. The. Pay for alternations which I was told a price but it wasn't "solid" until I purchased the dress. I went somewhere else to purchase.

Did a wonderful job tailoring my bridesmaid dress and a jumpsuit I was wearing to a wedding!…read moreProfessional, efficient, and did a beautiful job - both outfits were tailored quickly and the turnaround time was just what I needed. I ended up recommending KR's services to my friend to tailor her wedding dress and she was also very impressed! Will be coming here for all my tailoring needs.

Very kind Had my dress ready on time!…read more The only issue was the bunched up piece on my hip area as you can see in the photo. I wanted this fixed and unfortunately it wasn't fixed. Overall Christina was amazingly kind and talented, and the dress was ready in time for when I needed it. We mainly fixed the length and other concerns like the hip being bunched were not fixed. She had a cute shop and I appreciate how comfortable everything felt overall.

My daughter had two proms 6 days apart and BOTH dresses were ready on time and the alterations were…read moreperfect! When we brought the dresses in and I immediately felt at ease. Christina was very nice and did a lot within a short period of time. The beading on one of the dresses was so intricate and she handled it with no problem. I would definitely recommend Christina!

Planning a wedding in 2 months is not what most folks recommend, but we did it anyway. Our wedding…read morewas 10/16/2021, and I found my venue in August. Ferris Steakhouse, Rocky River, OH. See my review of it. Mary Jane Ferris, wedding and event coodinator extrodinaire, sent me to Ferris Steakhouse for a venue. Then she connected me with Brenda, SociallyArtistic for all my flowers and decor. OMG Brenda is unbelievable! She worked with me and completely understood my personal, crazy situation of family etc. My daughter decided the colors for the wedding because she is a busy doctor and hates shopping. Brenda was so understanding and let me wait until my daughter told me the color of the dress she chose before we decided on our pallet. So cool. Socially Artistic delivered all the bouquets and boutonnieres to the church for the ceremony. She was there when we all arrived and pinned the flowers to the men and made sure all the ladies had their bouquets and corsages. It was a little hectic bug Brenda was like a rock in the torrent. I also got a wrist corsage for my mother-in-law. It was exquisite and perfect. My mother-in-law spent a lot of money on her gorgeous dress so I did not want to stick a pin in it. She loved her flowers. In fact, she has not had one word of criticism for the entire wedding and I've been her daughter-in-law for almost a week! I am just getting to the reception. Brenda and her team turned the party room at Ferris Steakhouse into a fairytale scene! Glorious hydrangeas an roses of every pink hue everywhere. And lovely candlelight at multple heights all around the room. There were candlelit flower garlands on the fireplace mantle and over the doorway to the party room. Every table was laden with small and large arrangements. Unbelievably charming!!! There was a topiary on the appetizer table that was magnificent. I told Brenda that I wanted twinkle lights and she delivered! Our reception was magical, thanks to Socially Artistic and Brenda's magic. Now I will tell you how easy Brenda made the whole thing. Really easy. Whether your wedding is in 2 months, or a year or more, call Brenda. You will be so happy you did.

I hired Brenda to be the day of coordinator at my wedding this past weekend and I don't know how I…read morecould have gotten through the day without her help. The first time I spoke with her she invited me to meet with her in person and made me feel at ease to choose her as my coordinator. About a month before the wedding, we met again to go over all the final details. She was extremely helpful in polishing up the last minute details, such as how to add some time to the ceremony. Any uncertainty I had, she had a solution, and a good one! She was very responsive to me during those days leading up to the wedding. The wedding was so well put together the day of. She helped coordinate and communicated our bridal party schedules. She was calm and comforting during what could have been a stressful time. She set up all of my décor in a perfect way. Everything was just perfectly coordinated. I highly recommend Brenda for your wedding. Although we didn't hire her for her full planning package, I am certain she would do a fabulous job on that as well. Thanks again Brenda for everything you did to make sure our wedding was perfection!

This is a long review but we encourage you to read it…read more Overall, our "Lasting Impression" is that the company was unprofessional and did not deliver what we paid for. JP, the President, was incredibly rude and awful to work with. We rented a large tent (40'x120'), dance floor, chairs, tables, glassware, etc for our 200 person backyard wedding. They created a digital layout for us, showing exactly where the tent poles would land and where our dance floor and tables would be. They also visited the event site twice to make sure the tent would fit there. JP visited the site himself and told us it would work. A crew delivered and set up the tent. They left large holes in the yard which we had to repair to avoid injury to our guests. They also mistakenly put an extra anchor in the yard which we had to ask them to remove. Many of the poles were crooked and the tent had visible stains. When the crew came to install the dance floor, we were told they couldn't install it as previously diagrammed by Lasting Impressions and as agreed to/contracted/and paid for by us. The floor installer commented on how crooked the tent installation was and couldn't seem to figure out how to install the dance floor with the tent poles in place. My father had to spend several hours working with the floor installer, loaned him a tape measure (since he barely had any tools) and helped him figure out how to get most of the flooring installed. In the diagram, the tent poles were shown to go on top of the dance floor. However, when they showed up to install it, they told us that the pole would have to go on grass instead. So, we had a dance floor with a hole in the center, another trip hazard for our guests and not what we had agreed to or wanted. In addition, due to the pole placement, we had to forgo an entire row of our dance floor, which we had already paid for. As for pick up after the wedding, there was no communication. We were originally told Monday or Tuesday, and that they would follow up with an exact time. We emailed and called JP to see when everything was going to be picked up, but never got a response. Instead the truck showed up in our driveway in the afternoon. Thankfully we were home to receive them. Afterwards, we reached out to JP to ask for a refund for the dance floor that his team did not put down for us. Not only did he refuse to refund us, he accused us of making his team wait for us to remove lighting from the tent (they were not delayed) and he didn't even apologize for their error. After a mistake that big, that's the very least he could do. Additionally, when trying to rent everything for the wedding, JP would send us quotes with items missing and inconsistent prices. In the few weeks leading up, we had to follow up with him several times to make sure that we did, in fact, have everything reserved. We had never received a final agreement or notice for final payment so we reached out to them. JP blamed us, claiming he had asked us for the signed estimate many times but never received it. We forwarded him the email where we had sent the signed estimate several weeks earlier, but he never acknowledged it. When JP eventually sent the final agreement, the prices had been raised from the original quote. We asked about it and were told that we were supposed to be charged for an extra delivery charge, so really we were still saving money.  The final agreement was also missing several items from the original quote, including the propane oven that was going to be used to cook our guests' food. If we had not double and triple checked everything, it could have been a disaster. Lasting Impressions was disorganized, hostile, and made promises they couldn't keep. They put their customers in an impossible position because it's too late to make changes or hire anyone else. The bottom line is - don't trust Lasting Impressions with your event, especially something as important as a wedding.

Just flat out unreliable. I got a call the DAY OF the pickup saying that they were going to give us…read morebigger bases because they weren't sure how heavy our drapes were. I thought sure that's fine. They never told us they also gave us different size uprights than what we ordered. So, day of, we're setting up and uprights are way too big. We couldn't use a single piece of the equipment. I was very upset with how they handled it after. No phone call, just repetitive emails 2 days after I tried to contact them denying any mistake on their part. No following up unless I kept bothering them. They appear to be very disorganized and just downright don't seem to care about anything but getting their money. There are plenty of other rental business in the area that you can depend on but sorry, this is definitely not one of them.

This place is expensive but worth it. For measurements, Make sure you get the younger girl, she is…read morenice and approachable. They do quality work, and run a tight ship. I highly recommend them. Check the hours before you make the trip

My daughter and I went in to have her prom dress altered. It was hemmed so short that it was almost…read morea shirt. $70 down the drain plus we had to buy the same prom dress again. It was clearly too short and Alterations Express refused to acknowledge their error.