I had what could be considered sort of an emergency bridal situation. My Yolan Cris custom made…read moredress arrived 3 weeks late to me in San Francisco, making it impossible to get alterations done in time for my wedding in Ohio. My mother tried everyone there, but it was bridal season and everyone was swamped. I was so doubtful of things working out that I bought a back up dress. My mother and I had almost given up, when she made her final hail mary and contacted I Do Bride. The owner was busy too, but she miraculously made time to get my dress done. In three days she altered the waist and sleeves, did the hem (on a lace dress!) and put in a bustle. The result was magnificent. I cannot express how grateful I am to I Do Bride!

Words cannot describe how wonderful this shop and Millie are. I've been to her several times for…read morealterations, from my wedding gown (which she transformed and made me feel like an absolute princess!) to several bridesmaids gowns, each fit perfect. On top of being a wonderful seamstress she is also a wonderful person. She truly makes you feel like a million bucks. I cannot recommend her enough for any of your alteration needs!

Nicole, Audrey and the entire team were incredible to work with. From the beginning they made the…read morewedding planning process stress free and organized. I am not one with an eye for design, but they took what we wanted the wedding to feel like and created a flawless experience. Every little detail was thought out. I was truly able to tell friends and family that "wedding planning is easy. I am not stressed at all" because I knew they had everything under control. I could not recommend them enough!!

From the owner: Sirpilla Soirees is a boutique wedding & event planning company offering day-of coordination,…read morepartial coordination, & full service planning & design. Contact us today!

I messaged her early June, dropped off my dress July 5th for my wedding in October, needed the…read moredress by the 9th. The only thing being altered was the sleeves even though I inquired about it being taken in and hemmed. She pushed that I didn't need that. She told me to check on her in mid August, and that she should have it done by late August. I messaged early September, she hadn't worked on it at all. Told me it would be done the next week. I messaged her two weeks later again inquiring where my dress was and why we weren't doing multiple fittings. She couldn't get me in until October 5th. I found my dress had been butchered. One sleeve more than an inch shorter. She sent me home like that. They did not fit at all, and when I took it to another seamstress, the second seamstress found that Therese took many shortcuts, and did not alter the dress correctly. She basically just cut the sleeves off at the 3/4 seam, and sewed the rest of the fabric to it. Rather than making new sleeves that fit my arm. The appliqués were not removed at all, she just sewed right over them. She did quick dirty work. When I reached out to have it fixed I found that she did not accommodate my schedule to fix HER botched work. After the way she talked to me via text, I was not comfortable going to her again. She tried manipulating me into believing the dress was fine, even with pictures sent to her. She refused a refund, but allowed us to pick up scrap fabric from her PORCH. because she couldn't handle her issues face to face. I ended up having to get them completely redone with only a day to spare before the wedding. It caused severe emotional distress and took precious time away from my family due to needing my dress redone. Therese is not a seamstress, she does not know what she is doing. When my husband tried to correct the issue, she outright lied to him about dates and communications, to which I have picture evidence from texts.

Let me start this review by saying that I hate leaving bad reviews. But I felt that the way that…read moreTherese of Spiral Hill Alterations in Poland, Ohio treated me regarding my wedding gown alterations was simply unacceptable and I want to warn others of the bad service I received. My wedding was 9/23/23. I dropped off my gown on 7/1. Because the dress needed a lot done, she told me to contact her in a month to check up on the progress. I reached out on 7/29 and she claimed she was behind schedule because of David's Bridal closing and she had not started my dress yet. I had to reach out to her two more times until I was able to come in for a fitting on 8/24. This is where it starts to get bad. When I came to her shop, it was obvious she was overwhelmed with work, there were dresses strung all over the place. While happy with the newly built top, I could not walk in the dress. The underlayers had not been touched. The outer bottom layers were very jagged and the top felt like it was still big. I brought up these concerns, she claimed that the top would need to be loose to sit in. I felt like that wasn't right because the top didn't reach my hips, but I didn't press it. On 9/4, I had my last dress fitting. The bottom outer layers looked cleaner after bringing it up. I was able to walk in the dress, but it had not been fluffed and Therese did not go over each layer with me to show that they had been done like she promised she would do. I didn't know any better to look at each layer and fluff them out before I left. On 9/21, I took my dress to the venue and my coordinator helped me to fluff my dress. WE FOUND PINS STILL HOLDING THE BOTTOM LAYERS UP. The areas that were done were cut so jaggedly, that there were gouges taken out. It looked so sloppy. I was so distraught that my coordinator called Therese. Therese claimed she showed me each layer before I left. We pointed out to her that if she did, she would've seen her pins in the dress still. She pretty much told me I was SOL and to cut the other layers myself. I frantically called another seamstress close to my venue and she had me rush the dress over. On 9/22, I tried the dress on again after my new seamstress cleaned up the layers to find that after the dress relaxed outside of the bag, it was still 2.5 inches too long on me. I wasn't going to be able to walk down the aisle in it. So, close to $350 later, my dress was wearable, though the new seamstress said my top WAS a size too big. After confronting Therese about these issues, she accused me of losing weight in between the fittings. I hadn't. She refused any refund. While Therese didn't charge me to cut the underlayers, it was something she had promised and included in the receipt of services that were done. I cannot recommend her for your big day. Since David's Bridal closed, she took on more work than she could handle and my dress suffered for it. I can wholeheartedly recommend Alterations by the Clothing Surgeon in Lisbon, Ohio who finished my dress for me. This horrible situation left a very dark cloud on my wedding day that I have considered legal action, but I find that she isn't worth the effort and can only hope that the karma she gave me comes back to her. BRIDES PLEASE CHECK EVERY SINGLE LAYER OF YOUR DRESS, FLUFF IT OUT COMPLETELY BEFORE LEAVING THE APPOINTMENT, AND PRESS ANY ISSUE THAT YOU HAVE. YOU ARE PAYING THESE PEOPLE AND YOU DESERVE TO HAVE IT DONE RIGHT.

Top quality gowns, great prices, outstanding service . . . that's what you get at Bridals by…read morePhilvens! As a 45 year old professional, I was looking for a sophisticated gown for my country club wedding but didn't want to pay an arm & a leg. After visiting 14 bridal stores all over N.E. Ohio, I finally went back home to Akron and checked out Bridal by Philvens . . . just a 5 minute drive from my law school office . I should have STARTED there! Venus (the owner) had 4 dresses on the rack which all would have been great. I was interested in a floor model. And she had plenty of gorgeous dresses like that starting at $99. Plus, she can order designer dresses and has a huge stock to try on. The floor model gown I selected was PERFECT. Although it was too large, not a problem . . . their expert seamstress tailored that gown to fit me like a glove for $130. So, for $230, my dress made me look like a million bucks. I went to JoAnn Fabrics and picked up veil tulle and made my own elegant veil for $35. The whole thing was perfect. Do not make the mistake I did and look everywhere else. Save time and gas money. Go to Bridals by Philvens and get a top quality gown without going into unnecessary wedding debt . . . you won't be sorry . . . Venus (the owner) is the absolute best! She is helpful, informative, professional, and such a sweetheart. She is the real deal, and I'm so glad I found her! It's also wonderful to support a local business rather than impersonal, greedy chain stores that can't compare in quality and price to Bridal by Philvens. Venus has been doing this for 20+ years . . . she's the BEST!!! Check out her web site at http://www.bridalsbyphilvens.net And when you go, call Venus to let her know you're on your way. Parking is behind the store, accessed from side street near Krispy Kreme or other side next to Temo's Candies. Go . . . you won't be sorry!

Planning a wedding in 2 months is not what most folks recommend, but we did it anyway. Our wedding…read morewas 10/16/2021, and I found my venue in August. Ferris Steakhouse, Rocky River, OH. See my review of it. Mary Jane Ferris, wedding and event coodinator extrodinaire, sent me to Ferris Steakhouse for a venue. Then she connected me with Brenda, SociallyArtistic for all my flowers and decor. OMG Brenda is unbelievable! She worked with me and completely understood my personal, crazy situation of family etc. My daughter decided the colors for the wedding because she is a busy doctor and hates shopping. Brenda was so understanding and let me wait until my daughter told me the color of the dress she chose before we decided on our pallet. So cool. Socially Artistic delivered all the bouquets and boutonnieres to the church for the ceremony. She was there when we all arrived and pinned the flowers to the men and made sure all the ladies had their bouquets and corsages. It was a little hectic bug Brenda was like a rock in the torrent. I also got a wrist corsage for my mother-in-law. It was exquisite and perfect. My mother-in-law spent a lot of money on her gorgeous dress so I did not want to stick a pin in it. She loved her flowers. In fact, she has not had one word of criticism for the entire wedding and I've been her daughter-in-law for almost a week! I am just getting to the reception. Brenda and her team turned the party room at Ferris Steakhouse into a fairytale scene! Glorious hydrangeas an roses of every pink hue everywhere. And lovely candlelight at multple heights all around the room. There were candlelit flower garlands on the fireplace mantle and over the doorway to the party room. Every table was laden with small and large arrangements. Unbelievably charming!!! There was a topiary on the appetizer table that was magnificent. I told Brenda that I wanted twinkle lights and she delivered! Our reception was magical, thanks to Socially Artistic and Brenda's magic. Now I will tell you how easy Brenda made the whole thing. Really easy. Whether your wedding is in 2 months, or a year or more, call Brenda. You will be so happy you did.

I hired Brenda to be the day of coordinator at my wedding this past weekend and I don't know how I…read morecould have gotten through the day without her help. The first time I spoke with her she invited me to meet with her in person and made me feel at ease to choose her as my coordinator. About a month before the wedding, we met again to go over all the final details. She was extremely helpful in polishing up the last minute details, such as how to add some time to the ceremony. Any uncertainty I had, she had a solution, and a good one! She was very responsive to me during those days leading up to the wedding. The wedding was so well put together the day of. She helped coordinate and communicated our bridal party schedules. She was calm and comforting during what could have been a stressful time. She set up all of my décor in a perfect way. Everything was just perfectly coordinated. I highly recommend Brenda for your wedding. Although we didn't hire her for her full planning package, I am certain she would do a fabulous job on that as well. Thanks again Brenda for everything you did to make sure our wedding was perfection!

I was a groomsmen for a wedding which took place on May 31st. I went to the Chapel Hill location on…read moreMonday, May 12th to get fitted for my tuxedo. First of all, both of the gentlemen there were extremely rude to both me and my fiancée.  They tried harder to get me to sign up for my wedding than getting my measurements correct. Instead of answering my questions as expected, they took every chance they could get to give me cocky know-it-all answers. I know this because of the tone of their voices and because I wear a suit almost every day and own more than one tuxedo. I've worked with multiple tailors who have taught me a lot about the trade. When I went in on Thursday, May 29th, to pick up the tuxedo and do the final fitting. The place was a little busy, but one of the employees from the first day, the one who printed all of my receipts and stuff, were more interested in getting people in an out quickly than actually making sure everyone was taken care of. Everyone in the store felt so rushed that we didn't want to ask for any help. I walked out with a coat that was too big. The guy said that it will fit once I put on the vest, which I was told not to try on. The pants were too big. I was told, not shown, that I could bring them in with the clasps on the side. I did and they were still too big. I was told they weren't. I had to go out and buy suspenders during the wedding reception because my pants wouldn't stay up. Now mind you, all of these issues could have been fixed, but instead of doing that, the employee told me I was wrong and bragged about how good a job he did. The funny thing is that I wasn't the only guy I the wedding party that had pants that were too big. Another guy actually had a completely different dinner jacket as well. Last but not least, I had shoes that were two different sizes. If I hadn't felt so rushed, I may have taken the time to look at the bottom of the shoe. But, when I complained, the same employee said that they were brand new shoes and that I'd be fine. He didn't bother to check anything after my complaints. That resulted in a swollen foot and two days later I am still walking with a limp. So, to summarize, I received a suit that was too big and one shoe that was a size too small. This forced me to go out and spend more money on this tuxedo and be in extreme pain during the wedding and for at least two days afterwards. When I returned that tux, I was already angry, and the two rude employees were there. This was on Sunday, June 1st. After my previous experience, I realized that they wouldn't really do anything or care about my complaints so I didn't bother telling them anything. My fiancée however felt differently. She told them about the shoes and they kind of laughed it off. I am beyond furious with my experiences. This company is a joke.

Staff was ok during the fittings, however we had made an appointment and still had to wait 30 mins…read morebefore we were helped (Then why have to make an appointment???). My now husband even had 2 fittings to make sure everything was correct and we went over everybody's tuxes. When the guys went to pick up their tuxes there was 1-2 things wrong with EACH individual order. Groom- vest and tie did not match (patterns/color were completely different) and had the wrong color shoes. The vest for each of the groomsmen was in the wrong color, and the ring bearer's pants looked like they had been hemmed from the outside (completely ridiculous). Thankfully the guys picked up their tuxes as early as possible so they could order the stuff in for the next day (which caused my guys to be late to the rehearsal). When the "corrected" order came in my grooms shoes looked like the inside had been eaten by a dog (uncomfortable for him the whole night), his vest and tie weren't what we originally ordered but at least were the same pattern and color. Plus one of the re-ordered vests for a groomsman was the wrong size. This place is remarkably horrible at their job considering tuxedo is in their name..... Do NOT do business with this company. They really know how to stress out a bride right before the wedding. Order was placed at Summit Mall location. Picked up and "corrected" at Chapel Hill Mall