Nice staff and decent cars on the lot. But I am very concerned about all the Hyandais being stolen…read moreand the sales rep didn't really agree with me. I think we will be buying little Billy another brands unfortunately. Sorry

My husband bought a 2026 Tuscon a few weeks ago. We drove all the way from Sandusky. Of course the…read moresales guy Dean was so accommodating during the sale. It was late and even said we could come back next day to get car so they had time to get it ready. He insisted it wouldn't take long. It could be done while my husband was financing. About a week later my husband noticed a long box in the hatch. It contains the rails for the top of the car. They were not installed before putting it on lot. I called and talked to sales manager. He acted as if he was upset this happened. Even said he would get gas tank filled since we had to drive back to Elyria. I brought it back today 7/7/26. Total cluster f*** back in service. What was supposed to take 10 min took 40. When I went to leave and got in car it was running with drivers window down and fob in the cup holder. He also parked in a handicapped space. I left and suddenly remembered that the tank needed filled. So I went back to the sales area and asked to speak to Adam. A girl went back but Adam never came. Rather Dean Z. approached me. I was like I asked for Adam he was like can I have your fob so someone from service can get the tank filled. He never asked how I was or apologized for the car not being done right in the first place. They need to come out to Ken Ganley Hyundai in Norwalk for some training!!!!!

I have been going here for decades - no more - Mark in parts has to be the unhappiest person l've…read moreever dealt with. I just thought the first couple times I have ordered parts here he was just having a bad day, however i find out even talking to other people I know that is him on a daily. I even always ask how his day is and try to get him to service me with some kind of 3-4 star friendly customer service but it never helps. Guy acts like you are calling him when the Browns are in the super bowl. Elyria Ford- Mark needs some training in customer service or you will lose more great customers.

I brought 98 Mark VIII into the service dept to have a problem with my air suspension system…read morefixed/diagnosed. This was on Monday the 8th of Sept. I called today 12th of Sept to get an update/pick up the car and was told the service dept would get to it next week Monday the 15th. I mentioned to the service dept when I brought it in if they felt they couldn't do the work call

So I came to Auto Details in Elyria on E. Broad just down the road from SunnySide Chevy and Abraham…read moreAuto Mall through another vendor that put a bedliner in for my 2022 Silverado truck After years in the car business, you get to realize when you find a good place, a good aftermarket a "good"specialty location. Part of it is about the atmosphere when you walk in, part of it is about the product, A big chunk of it is about the employees and of course what they deliver. The superstar of this location is Michelle who handles all things in the front of the shop. Very personable and very knowledgeable. First time I made a purchase for my truck was a tonneau cover and she helped me pick out the best one. We made the appointment and the truck was finished on time and the tonneau cover performs very well. When I decided to do Weathertech floomats, I immediately thought of this location, checked prices before I went in, and saw that they were priced comparably. Michelle ordered them and they were delivered the next day. Michelle called and let me know they were in. Great communication! Two perfect transactions. Really happy with this business. If you're looking for a locally-owned,small business Auto Details is the place to go. And I will tell you that the parking lot is usually full and the backyard is also full. They have a ton of business which just tells me that they're doing the right thing. Check out the pictures.

The customer service when I recently bought my truck bed cover was very good. But what really…read moreimpressed me was when I called about another issue i was having, they help walk me through a way to take care of it even though it didn't involve them.

Used car scam! Be careful they sell vehicles they damage and…read moredelay the CARFAX reporting. Sunnyside sold me a vehicle that was overpriced because it was damaged while they owned it, then when I went to trade it in, I lost $6000.

*BEWARE* I paid $27,500 + my trade-in for a 2017 Tahoe in March 2025. They went through the the…read morestory on what they done to it, the Car Fax the whole 9 yards. The first week i had it i put $3000 or so in it. I am up to about $5000 now in July. Driving to work last night, the check engine light started to flash and the traction light came on. I lost power on the high way, I pulled over shut it off, and started it back up! All the light went off but i lost cruise control. More money. I know i bought a used car. BUT COME ON! I did not buy it at a buy here pay here and pay $27,500. I bought at a Dealership. I will never buy or refer this shit hole to anyone. Keep your money and walk. Cause you are going to one way or another!!!

Nick Walter great salesman Would highly recommend this Nick…read moreand the staff Beautiful truck at a great price Helped me out on my finances when my bank was slow on the answer Highly recommend

Have an extended warranty on my vehicle and just received really bad service from the moment we…read moredropped it off until to the moment where we received our vehicle back. There was horrible communication between Mopar and the dealership and with them giving us any information needed--we still haven't even gotten our issue resolved. It seems those two organizations don't communicate. It was also interesting because the dealership claimed that we had rust and corrosion (why they claim the warranty wasn't valid) but when we looked under our vehicle (only 3 years old) when we received it back, there was no rust or corrosion of the sort there. Just really an overall HORRIBLE experience. Would not recommend one bit.

I bought a car from them within the 1 st month of me having my car I had problems. I took the car…read moreback up to them to fix and they kept my car more then 2 days and where saying they were waiting on a part they order for my car . Remind you I was told my car would be fixed the same day. I didn't have transportation within the days they kept my car I was not offered another vehicle to drive I was not warned they was going to keep my car . I went back to pick up my car I was still having the same issues . I took my car to another mechanic to get fixed and was informed and showed the parts Good Deal used cars fixed on my car was put on wrong and spray painted black . I risk my life driving this car . I was also told by Good Deal Used Cars when it's time for an oil change they'll do it for me. But remind you the first month of me having the car my check engine light came on the car was running hot and was unsafe so yet I paid again to get it looked at by another mechanic and my local Oil change spot . The car oil was so bad I went to Take 5 oil change and they had to snake and clean all the oil out of my vehicle it was so clogged and yet I risk my life again within not even a month of having this car . Not even a year of me having this car im constantly getting things fixed . I go to trade it in I was told the car was false salvage and my information was wrong . So the dealership calls Good Deal Used Cars they hang up on the dealership I'm at . I go up to Good Deal Used cars to get an understanding with them no solution. I'm stuck with this car that I've been risking my life in since I've got it , I'm paying out of pocket constantly to get things fixed . I do not recommend buying cars from this place it's not safe at all and unprofessional. When I put my down payment down I had to pay taxes then today when I went up there Good Deal Used cars says to me they still owe taxes on this car . So where did my money go ? I have a remaining less then $3500 I owe on this car . To get the remaining things I need fixed cost over $3000 to get fixed . I'm only 19 im learning a lot about dealerships and how money hungry they can be selling cars that is unsafe . I tried to work with them multiple times but it's like I just get played in the end it's not fair at all .

From the owner: used cars sales in lorain countyread more

Was easy to schedule an appointment. Dropped off vehicle the night before. It was serviced at the…read morescheduled time the next day. My husband had the same experience as I did. Highly recommend this dealership. They are much more efficient than the dealership I purchased my vehicle from.

Great experience with these guys! Purchased my GR 86 from these guys about a month ago! Kudos to…read moreJoe, Ali and the entire team! I highly recommend them!!! Five star service!!!!

I bought my car used picked it up two days later the right front spring broke I called and talked…read moreto Rob in service they looked it over and replaced both front springs and shock towers for no charge. That's awesome customer service in my book also my salesman Mark was very helpful as well I highly recommend this business if your in need of a car or service

This family-owned business makes you feel like you and your vehicle are in trusted hands. From the…read moreminute I arrived, it felt like white-gloved service!!! I was greeted by name, and they knew my car (year and model). We reviewed what was being done, and I was offered a beverage. Every person on staff made eye contact and spoke or waved. When work commenced, I received a text, and when they were wrapping up, I was provided with an update and recommendations. Oil change, rotated tires, all resets completed, and follow-ups on things I inquired about in 90 minutes. If you're looking for either a mechanic or in the market for a car (because they also restore and sell excellent vehicles), this is the place for you!!! Let them know I sent you!