So thankful for this company!…read more Our washing machine broke and flooded our laundry room, master closet and kitchen. We had water everywhere. I got on the Servpro of McKinney website and saw that they were open on a Sunday. They came out, did lots of tests and set out dehumidifiers. Were back the next day to check on everything. Thank goodness everything was dry! They returned today, right on schedule to finish up. Their techs and staff are friendly and courteous and very professional. I highly recommend this company!

Very quick In an emergency situation and very helpful and detailed with explanations.read more

This company was recommended by our plumber. The 2 gentlemen that arrived were only supposed to…read moregive us a quote and were very scary. One if the men started wheeling in a huge vacum and hose. I repeatedly told them that it was too late to start vacuuming with my 3 year old sleeping in and adjacent room. One of the workers looked like a complete thug with a horrible black eye. Very intimidating and they told me they cannot give an estimate unless I make an insurance claim. They were so pushy that they almost forced me to let them leave their equipment in my house after I repeatedly refused. Do not use this company especially if you are female home alone!

I would like to say that they did an amazing job on cleaning my carpets. I have had my carpets…read morecleaned before and the stains would always come right back up with in days which I know that is expected with some stains. However since Aqua Clean has cleaned my carpets no stains at all have come back my floors look like they did when I first moved in my house four yrs ago. The tech was very nice and informed me of everything they were going to do step for step. As we walked through the house he pointed out certain things for us to try to maintain the carpets in perfect condition and made sure I understood everything he was explaining to me. He cleaned up after himself and made sure I was very pleased before he left. I will definitly be using them again in the future and I would recommend this company to everyone. Thanks so much for the amazing job on my carpets. Thanks, Nicole

Office has been without doors and just the open concept and we talked about adding some doors to…read moreadd some sound suppression when trying to work or play in the room. Got with Scott and his team and they came out and gave some recommendations and listened to what our vision was and told us how we could get there. Had a great experience from start to finish as the whole team from the top to the workers who transformed the open concept to a very nice looking entry way to the office in just 4 days. They also patched two holes we had in the wall from a prior water leak that we did not realize that plumbers will tear your wall up but not fix it. We were not aware of this before hand and would have gone to them as they do everything and left our plumbers out as it would have cost the same price in the end. Over all the doors were installed and matched to bedroom frame out with the arches and the paint on all the walls matched to where you cannot tell what is the old paint and what is the new. Great company and fair pricing with quality work.

We had a hot water heater issue that ended up causing our house to flood. Scott and his team were…read moreout within an hour after I called. Their level of communication was great and kept us updated throughout all steps of the mitigation and repair process. The handled everything on the insurance-side, as well. All repairs were done to our liking. Scott and his team know what they're doing.

Our washing machine was leaking and we called Superior Emergency Restoration. They came out within…read morean hour and within 24 hours they had finished the full restoration process. I highly recommend these guys. Thank you!

We left our house on Monday morning and came back 9 hours later to find that a pipe had burst for I…read moredon't know how long. Water was EVERYWHERE!!! We found Superior online and called right away. They were there within the next 2 hours to start pulling all the water out of the carpets and areas that were underwater. They saved our walls and floors by having specialty equipment to dry them in place. Sadly the cabinets had to go but they got them covered under our insurance! To say that I'm pleased with the experience I had is an understatement. Never have I ever thought this would happen to me but I'm glad Superior had my back!!

I can't say enough good things about these guys. They were so prompt in coming to see the damage…read morecaused by a water leak and were thorough in their examination. I have so little knowledge of plumbing and they had to do a lot of hand holding along the way, which they did with a great attitude. Once our homeowners insurance received the estimate and we got approval, they sped into action. They were kind mannered, kept things so clean, got out the wet drywall in no time and saved us from further damage. It is clear they really care about helping their customers and treated my home as they would their own. When you need restoration work completed due to a leak or mold, G2 is who you want to hire for the job.

G2 was our contractor to put my mother's house back together after a Hot Water Heater flooded…read more Justin Hopkins (the project/construction manager) came immediately and took care of every detail. From remediation to restoration they took care of everything, and it looks beautiful!! Thank you to Justin and his team from G2.

Josh has always been honest and fair in his pricing. In 2020 he replaced siding and painted my home…read morefrom hail damage and they did a fantastic job (this after the other roofing company told me they'd replace it, then told me they wouldn't make enough money on the job, so they fixed the roof first to get paid on it then bailed on me). He's come by to inspect roofs and exteriors on homes I've purchased as well, and it's a lifesaver to have someone like him to work with. I haven't found another person that I'd want to do business with when roofing, guttering or siding is needed.

STAY FAR AWAY FROM THIS BUSINESS!!…read more They do not go through insurance and grossly overcharge compared to industry standards, therefore insurance won't pay their rates and you will be stuck with the bill. We even know the owners personally and they still screwed us over, so imagine what they would do to you if you don't know them.... This was our first experience with a home insurance claim for water damage and John, whom we attend church with, coached us not to contact our insurance until their job was done, pay them as soon as they removed the last piece of equipment, and submit the receipt to insurance and insurance would pay us back. He said we would maybe have to push a little and send a few emails, but 100% of their customers have had insurance pay in full. He lulled us into a false sense of security, and add on top of this our trust in him because of knowing him personally, we believed him. BIG MISTAKE. We paid him upfront over $12,000 cash and insurance said the job was only valued at a little over $8000 so that's all they reimbursed us for, putting us out $4500! My insurance tried contacting them multiple times to have them explain the excessive charges, they ignored their calls. After speaking to John myself, Jeff finally answered my adjusters call who explained some charges, and John contacted me after saying my insurance agreed to pay the rest of the bill. ANOTHER LIE! I later found out from my insurance that my adjuster never said that and he would still not be paying on the full amount because it was outrageous compared to what it should be. John admitted to me on the phone how they hide extra charges into the cost of a fan or else insurance wouldn't pay them, which is what makes it look expensive to insurance, yet they won't be honest with the insurance companies about what costs they are hiding hoping insurance will just pay it. But then when insurance doesn't pay it because to them it looks like they are charging 4x industry standards for the cost of a fan it just bites the homeowner instead! In the end, I requested a refund from Rainy Day the difference and John brushed me off telling me to hire a public adjuster to continue to fight my insurance. He offered to pay up to $500 for their fee, but we would still likely pay much more than that because of the size of our claim as a whole and we don't want to risk losing even more money when insurance will most likely still say no. This whole thing could have been avoided if we chose a company that went through insurance, learn from our mistake! I have many many more grievances with the way this company took advantage of us and hurt us not just financially, but emotionally and mentally as well, but my point is DO NOT TRUST THIS COMPANY. Also, these good reviews are padded with people they know or who have worked for them. The review with the dishwasher leak and pictures is the owners own kitchen, and he didn't even pay a dime for it because he told me his business ate the cost of his repairs. Guess my $4500 will go to his company funds for his next remodel......

Larry, Mike and their crew were AWESOME…read more Larry and Mike assisted us in working with our insurance company. We've never had to make an insurance claim before and were unsure of how to navigate the hoops and hurdles. These guys were able to help us get the claim taken care of quickly. The crew came in early in the morning, worked throughout the day (in the Texas heat) until they got the job finished just before dark. They completed the entire roof in one day. They cleaned up all the debris as they went, leaving not one speck of dirt behind at the end. All in all, it was a stress-free process from start to finish. We'd highly recommend American Roofing and Construction to anyone. Thanks, guys!

My husband and I hired Shane's Seevices for a deep cleaning and last minute maintenance projects…read morefor our rental home in Plano . We were so impressed with Shane's professionalism, dependability and jobs done right, we asked him if he could be our long term handy man. Shane is always accommodating, friendly and professional in all things. Also, Shane has always followed-up on every job to ensure 100% satisfiaction. We are very blessed to have had the opportunity to meet Shane and work with members of his team. Shane is our number one go-to for cleaning services and home maintenance projects and we highly recommend! Shelley $ James

They did a good job cleaning the town home, he was very responsive when I had to reschedule twice…read moreon him since I was moving to Texas from California and had carpet guy lined up to replace the carpets. I had 2 story tall ceiling and he came back with the proper equipment to make sure the ceiling fan gets cleaned. Overall I'm happy with the service.