Very happy with the service and results! Brad and his work exceeded expectations. Thank you!read more

I need to rave about Chris and his professional efforts throughout our roofing experience. He was…read moreprompt, clear, and efficient and worked masterfully and proactively with the insurance adjusters. His crew was excellent, and our new roof looks fantastic. When we had to call our AC company out for repairs, they asked about our roof, informing us that more often than not, roofers inadvertently harm AC parts (holes in radiator lines, etc.). When our AC technicians went to inspect the AC equipment in the attic, they actually complemented the work Outback Roofing had done--no damage to anything! So much goes into getting a new roof, especially when replacing one that has skylights. Chris and his team have gone above and beyond to ensure that our roof was replaced professionally and that nothing else on our property was damaged--something I hadn't fully considered at the outset. Essentially, Chris has saved us thousands of dollars and many headaches along the way. His honesty and professionalism--as well as his genuine care for his customers--are unparalleled. Thank you, Chris and Jennifer and everyone at Outback Roofing, for the most efficient, affordable, and professional experience, as well as a beautiful new roof!

We had a water leak from the AC unit in the attic and had water coming in grout the ceiling Our…read moreinsurance company referred us to them and they call immediately. They dried out the room and replaced all of he damage and painted. Good communication and value. Highly recommend

If I could give them 0 stars, I would. Here is an excerpt of the letter that I sent our adjuster…read more Just stay away. Just a recap of our concerns in regards to the workmanship of The Steam Team with the water remediation: 1). While removing the flooring in the 1/2 bath, the toilet began to leak, which their employee tried to fix. It is not fixed and we are down a toilet for our family of 4, and have been without our only downstairs toilet since. 2). They minimally covered up our furniture when performing the water remediation. My countertops, peloton and other surfaces were covered in concrete/ drywall dust, in addition, we have a cloth couch that has white dust marks all over it and will either need to be replaced or professionally cleaned 3). Jon had to remove at least 3 screws that were left behind from the floor removal. I believe these were for the thresholds where the flooring type changed. In addition, we have a sharp metal nail-like object sticking up in the middle of our kitchen floor/ concrete slab. We have it blocked off so no one will be hurt from it. With that said, my husband did cut his foot one night, we just don't know where it occurred. 4). On Monday evening, when the water mediation team was packing up their belongings, my husband witnessed and heard a conversation between one of their workers and what we assumed to be a manager that was concerning. The worker had his speaker on and the manager's tone with them was condescending, very patrizoning and the manager came off as a bully. This is concerning as it seems that The Steam Team has a toxic workplace issue. On Friday, March 28th at 12:16pm, I received a very rushed phone call from Jeff Lester from the Steam Team confirming tour intentions to go with USAA's contractor and they were the company appointed to do so. This call lasted 4 minutes, it was very rushed and left me feeling unsure about our decision to use USAA's recommended contractors as he couldn't answer any questions and he just kept saying that someone will be contacting me on Monday. He followed this up with an email which didn't provide any clear next steps, for me as a homeowner. On Thursday, April 3, afterhours, I submitted a request for the work to begin on April 7th via the portal and put a comment that no one has reached out to me. I received a phone call on Friday April 4th at 8:26am from Dan Branscom. The conversation was concerning. This is what I know and what I am concerned with: 1). He stated that they have submitted an estimate for the work to USAA, without a site visit or conversation with me or my husband. He could not provide me the estimate for the work till Tuesday April 7 when I asked for a copy. I asked him if he or USAA has received back the cost reimbursement from the facility in Florida for our existing flooring and he didn't answer my question yes or no. 2). I asked why they would put in an estimate for the work to be done before walking through the house or speaking with a homeowner, as the plumbers needed to cut through more drywall to do the re-route. When I asked if that was in the estimate, he couldn't answer me. I also mentioned the issue regarding the toilet and that they will not be installing any plumbing fixtures as only my plumber will be doing this work, and that those funds need to be paid to me, which would affect the "estimate" provided to USAA. I proceeded to bring up other concerns that will affect their estimate and could not be obtained from pictures. 3) When asked about choices in flooring and paint, he stated they "will try" to match what I want. I asked if there was a catalog or a specific store/ warehouse that I could go to obtain samples from, he indicated that there was not one. (THIS IS A HUGE CONCERN). I was not provided clear direction on where to get samples, where to pick out material or generally the whole process. He didn't seem to have any details and honestly, came off as he didn't know what he was doing. 4). When asked about the delivery of the POD, if this was something they would coordinate or is it USAA's responsibility. He said, "yeah, insurance companies like to do that, but there are pros and cons to that, we will take good care of your belongings". I mentioned to him that our house is packed to the gills, there is no way our belongings can be shifted from one room to another. He did not indicate if they were indeed going to order a POD or when it will be here. 5). I was told they were down 2 project managers, which leads me to believe they do not have the capacity to take on my small job.

Ryan and Matthew are a fantastic team. They walked my wife and I through the whole process of…read morehaving our roof replaced, honestly and dependably. Helped us fight against our insurance company to get our whole roof replaced when Allstate didn't want to, yet my entire neighborhood received new roofs. Ryan & Matthew kept in touch over the entire year through the process and never asked for anything in return, we could even have gone with a different roofer after receiving the payment, but why would we ? Matthew himself even jumped on top of my roof to patch it the next day after a hail / wind storm, during the year long legal battle with Allstate, and didn't charge us a dime! Ryan doesn't cut corners and even gave us 2 free roof vents with our new roof after noticing we didn't have enough ventilation on our 2001 built home. Will do business for a lifetime with Ryan Sandberg.

I called this morning to set up someone to come by to see about a leak in my roof vent. They sent…read moresomeone the same day and he fixed it, lickety-split! Great company with respectful, knowledgeable and dependable employees. Will call Sandberg Contracting next time I'm in need of their services, without a doubt

They did a great job fixing our roof and the stone around the pool. On time and very professional.read more

Jestin and his team are amazing, we absolutely recommend them and have already even passed their…read morename to some nearby friends looking for a contractor. They helped us navigate through the homeowners insurance process of getting our roof repaired after a storm left us with hail damage earlier this year. In addition, they also did an amazing job refinishing our front door and repairing our fence as well as multiple smaller renovation jobs inside the house. All this while pushing through our demanding timeline as we were in a hurry to sell the house. Thank you!

Had some major roof damage after a bad wind/hail storm and John and his team handled our roof…read morereplacement. Prompt, professional, and they did a fantastic job.

Hello, Just want to put in a word for this roofing company, these guys were professionals. Great…read moreexperience with Einstein Roofing and Restoration. They replaced my roof, gutters, screens, windows and the roofing crew was very Knowledgeable. Marco Costa was helpful and engaged in the project. I have several rental properties and I was very impressed with their work and they are doing one of my rental properties. Marco and John had good recommendations for my property and was responsive and credible. I will give more business to Einstein Roofing and Restoration in the future. MOST OF ALL, PROJECTS WERE DONE IN A PERFECT TIMELY MANNER AND THAT'S WHY THEY GET A 5STARS

I hired a guy to rebuild my fence and he only completed about 80% of it and took the part I had…read morepaid him for already and never showed back up so I needed someone who could show up quickly and finish the remaining part of the fence and stain it and Mike was able to get it done very quickly, very professionally, and did a very good job of completing it in a timely manner before my HOA lost their mind and started fining me and did it for a very reasonable price. I am very appreciative of Mike and his hard work.

Mike And Paul took care of our home repair following a catastrophic hail storm. Throughout the…read moreentire process they were prompt, patient and made sure we were kept in the loop and knew exactly what to expect. They were very thorough and worked with us and the insurance company to make sure everything was addressed and done right. They went above and beyond in making sure we were completely happy with the service provided and the quality of the work provided has been fantastic. Highly recommended!

Josh has always been honest and fair in his pricing. In 2020 he replaced siding and painted my home…read morefrom hail damage and they did a fantastic job (this after the other roofing company told me they'd replace it, then told me they wouldn't make enough money on the job, so they fixed the roof first to get paid on it then bailed on me). He's come by to inspect roofs and exteriors on homes I've purchased as well, and it's a lifesaver to have someone like him to work with. I haven't found another person that I'd want to do business with when roofing, guttering or siding is needed.

STAY FAR AWAY FROM THIS BUSINESS!!…read more They do not go through insurance and grossly overcharge compared to industry standards, therefore insurance won't pay their rates and you will be stuck with the bill. We even know the owners personally and they still screwed us over, so imagine what they would do to you if you don't know them.... This was our first experience with a home insurance claim for water damage and John, whom we attend church with, coached us not to contact our insurance until their job was done, pay them as soon as they removed the last piece of equipment, and submit the receipt to insurance and insurance would pay us back. He said we would maybe have to push a little and send a few emails, but 100% of their customers have had insurance pay in full. He lulled us into a false sense of security, and add on top of this our trust in him because of knowing him personally, we believed him. BIG MISTAKE. We paid him upfront over $12,000 cash and insurance said the job was only valued at a little over $8000 so that's all they reimbursed us for, putting us out $4500! My insurance tried contacting them multiple times to have them explain the excessive charges, they ignored their calls. After speaking to John myself, Jeff finally answered my adjusters call who explained some charges, and John contacted me after saying my insurance agreed to pay the rest of the bill. ANOTHER LIE! I later found out from my insurance that my adjuster never said that and he would still not be paying on the full amount because it was outrageous compared to what it should be. John admitted to me on the phone how they hide extra charges into the cost of a fan or else insurance wouldn't pay them, which is what makes it look expensive to insurance, yet they won't be honest with the insurance companies about what costs they are hiding hoping insurance will just pay it. But then when insurance doesn't pay it because to them it looks like they are charging 4x industry standards for the cost of a fan it just bites the homeowner instead! In the end, I requested a refund from Rainy Day the difference and John brushed me off telling me to hire a public adjuster to continue to fight my insurance. He offered to pay up to $500 for their fee, but we would still likely pay much more than that because of the size of our claim as a whole and we don't want to risk losing even more money when insurance will most likely still say no. This whole thing could have been avoided if we chose a company that went through insurance, learn from our mistake! I have many many more grievances with the way this company took advantage of us and hurt us not just financially, but emotionally and mentally as well, but my point is DO NOT TRUST THIS COMPANY. Also, these good reviews are padded with people they know or who have worked for them. The review with the dishwasher leak and pictures is the owners own kitchen, and he didn't even pay a dime for it because he told me his business ate the cost of his repairs. Guess my $4500 will go to his company funds for his next remodel......

Ybarra came and helped me with my roof after a small leak had started. I was impressed on how…read morequickly they were able to get the project started. they were finished within a bath and has also helped me repairing the spot with the leak. I will definitely use them again for other projects. highly recommend

Unfinished Work, Poor Craftsmanship, and a False Lien Threat…read more I hired Ybarra Professional Builders to complete work in my home, including renovating the upstairs bathroom. While the project was technically completed, the quality was completely unacceptable. The bathroom sink leaks, and the grout in both the shower and floor is already coming up. I brought in licensed professionals to inspect the issues, and they confirmed the floor was improperly installed and the sink was not installed correctly either. Despite these clear defects, the company has refused to return and fix the problems. To make matters worse, I just received a Notice of Intent to File a Mechanic's Lien claiming I owe them $16,016.00--which is outrageous and completely false. They included charges for services they never performed, such as: Cabinet resurfacing (they did nothing to my kitchen cabinets) Interior painting (they partially painted my living room, which I already paid for--and even that was incomplete) I've kept all of my receipts and documented what was paid. I paid for the bathroom remodel, but it was done poorly and without accountability. There is absolutely no way they did $16,000 worth of work in my home. This feels like a scare tactic to get paid for work they didn't do or didn't do correctly. I would not recommend this company to anyone. They do not stand behind their work, and now I'm dealing with legal threats for charges that are clearly inflated and inaccurate. If you're considering using them--think twice and document everything. This experience has been stressful, costly, and incredibly disappointing.