I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Jarrod is great to work with. Jarrod was very knowledgeable and helpful. Made the process less…read morestressful.

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

I would recommend Santiago 100% he's very helpful and friendly. I always ask for him in my…read moreinsurance need .

I've had them for 10 years and NO ONE can beat their prices. Isabel is awesome and always helps…read morewhen I need anything.

horrible customer service. Follow through is non existent. They charged me for insurance on a…read morehouse that I did not own. After I told them, they waited to respond to my email after billing me for another month. Real sleazy

I like Farmers insurance but I LOVE the customer service at this Farmers Insurance location…read more My representative Ana is dedicated, detailed, knowledgeable, helpful and an absolute delight to work with. She made sure I found a plan that worked best for me and covered everything that I needed. I hope that she is recognized for her amazing work! It is hard to find this type of customer service and hers is something that I've always appreciated! I would also like to add that Julia was very kind, understanding and sweet. While Ana was out of office, Julia stepped in to assist me and answer some of my questions with ease and certainty. Ana and Julia, thank you ever so much for making what felt like a stressful process, such an easy one!! You guys are such a dream team!!

I had a hard start. About 40+ min waiting and because of that I feel I can't give 5 stars. But my…read moreagent Alex Cruz was worth waiting. He got us a deal even better than what we expected and everything ended up well. _______________________________________________________________________ I absolutely hate when owners acknowledge whatever is their best interest and ignore part of the review where they can improve. I said agent was great, but also that I had a rough start with an over the top waiting time - that was ignored and no apologies for that. Because of that I am removing another star from my review.

Hi I just had Javier help me with an issue I was having with the DMV about my insurance. He was…read morevery polite and assured me I had nothing to worry about. He walked me through exactly everything I had to do to verify my insurance. He also answered all my questions with great explanation and care. Thank You Javier!! I will recommend ADRIANNAS INSURANCE to all my family and friends!!

Jody helped me with a complex payment, and, like her co-workers, I received friendly, professional…read moreservice. Isabella Munoz has been my insurance agent for 19 years, and I've only received warm, welcoming service every time!

I recently, insure my car, I was help by Mayra , I was please with her customer service,very…read morehelpful, very professional Thank you Mayra.

I would like to recommend a great Agent to everyone who needs cargo insurance. This is Julie…read moreSelznick from Century One Insurance Services, located at 13223 Ventura Blvd. Suite E; Studio City CA 91604 with a telephone 818.501.9002 ext. 104 I met Julie in March 2023 and our company became her client. Any time I call her she is creative and proactive, she is doing her best to find a solution for any insurance issues that arise. Excellent Customer Service, and real care for the full satisfaction of the company's clients. Stef Velinova

I had a really good experience with them to be honest they were super helpful and walked me through…read moreeverything step-by-step. The person that I spoke with was very professional and would keep me up-to-date with everything and helped answered every single question that I had I definitely recommend them. Lala helped me out through the whole process thank you once again

Amazing service! I went in to finalize my life insurance and the experience was fast and easy…read more Vivian explained everything and was very thorough. Highly recommended to ask for Vivian for all for insurance needs!

Can't complain at all, always willing to help and such nice people. Vivian is my go to! Highly…read morerecommend

I'm a contractor specializing in high end outdoor pergolas, I was referred to Sid by one of my…read morepeers for liability and worker's comp insurance. Sid was very responsive and was always available to me by phone and text. He took his time to explain the policy and was right on with the time frame. Even though I haven't met Sid in person, he was still able to make the process very easy and seamless. I will continuously return to him for help as Sid is a fantastic asset. I recommend his services to every contractor who is looking for workers comp or liability insurance Thank you Sid!

THIS INSURANCE IS DISHONEST. They get your down payment and…read morethen for any reason they want to cancel your insurance. EVEN YOU DON'T HAVE ANY TICKET! Money hungry. Let's go Mercury Insurance more Profesionals.

I highly recommend this insurance agency, they are very knowledgeable and assist with all our…read morepolicy questions, I spoke to Aram few times today regarding policy question and changes and he was very kind and helpful with everything, they resolve everything within few hours. Thank you Statefarm team

Sadly I have to give this review. They found me at fault for 2 accidents which were not my fault AT…read moreall. Then, they paid the other party out and my rates increased. Then, someone opened their car door into my car in a parking lot. They found me at fault for that and even paid out to the other party who claimed bodily injury (for opening a door into my car...?) Because of their lack of communication and care, I have 2 at-fault accidents on my record and am unfairly forced to pay so much more for my auto insurance for accidents that were not my fault. INCOMPETENCE IN DETERMINING FAULT!