I had a screw in my tire and lost air pressure down to 10lbs. My wife and three kids were all in…read morethe car, we were on vacation coming home from a later dinner at 730pm. Bumper to Bumper was closed but Rich was there with his garage open. I took a chance and stopped. 5 minutes later, Rich fixed the issue and refused the $40 bucks cash payment i offered him saying send him a Christmas card instead.

From the owner: Auto Parts Store belonging to the Auto Value and Bumper to Bumper group(AAPA) offering retail and…read morewholesale customer exceptional parts, service and prices in MI, IL, IN, OH and WI.

Awesome salvage yard with a huge selection Cars organized…read morein 4 sections Dodge Ford Chevy Import Great deals when you need one or lots of parts when you bring your own tools, nice carts to haul parts out with and very knowledgeable staff 5 stars

Went there on a Sunday for 2 parts, I did a lot of work in the heat to take them off. Lady said it…read morewas $69.25, I was a little short so I paid $45 for 1 part and asked for them to hold the other part til Tuesday. They wouldn't hold it. Went back Tuesday and at first the lady said they didn't have any cars that matched mine but on Sunday there were at least 7 different cars, then she looked and gave me 2 cars to look at. When I asked about the one from sunday and I was told they threw it away...why. if your throwing money away then they might as well give it to me for free...the lady found it in the garbage but I had to go back and get the side pieces and then they charged me $47 for the part, when I could of gotten it for $24.25 on Sunday. I called and the lady was rude, tried arguing with my wife, and was clearly lying about the price. She kept insisting the climate control and bezzle was 2 different pieces so I was charged $35 for climate control and $10 for the bezzle but the kicker is that in my truck its all 1 piece and if they were separate, it would be broken, so make that make sense. They will scam you when they can then argue with you about the price. Bad business.​​​

i visited both oak creek store because on the web site and in their windows says can tell why your…read morecheck engine light is on both said their tool for that is broken - one said its been broken for 1 month

I needed a battery. Decided to go here instead of "Batteries Plus" because of distance to home,…read morepricing and battery quality. The young gentleman inside was a great help. He found a new battery. I asked him to test the new one, yup the new one, and it was 100%. I asked him to test the old one, as I plan to return it to the manufacturer, and it would not test, most likely a bad cell within it. I can tell you while I do not go that often, but more than before ( due to the rise in costs for anyone/service company doing repairs and now I actually do more things myself when I can), I have never had an issue here. Always helpful here at this location, 27th/W Ryan Rd.

We were directed here after stopping at Advanced Auto Parts down the road and learning their…read morediagnostics tool wasn't working. O'Reilly's has a large parking lot in a strip mall off the wall. Things were promising, they had the tool however only one employee was working and he shared he couldn't leave the store to run diagnostics. This was disappointing.

Went here to get a headlight was given the right information. Thank you for the help. Highly…read morerecommend.

Bought wiper blades at a competitor and the happily installed them for me…read more Thanks Alan

Just went in on my day off to look around for stuff for the car. The employees acted like I wasn't…read moreeven in the store. There were two guys running register and they seemed unhappy to be there. The one guy some point said "I hate it here. This place is the worst please send me home". They continued to discuss how much they hated working there while the one guy went off to smoke a cigarette and the girl worker walked around. Just made me uncomfortable so I left. We all hate our jobs just hate it in the back room.

Shopped there for years. There are cheaper options out there, but it was a convenient place near my…read morehouse. I probably spent thousands or dollars there. Last night I bought a starter relay because my daughters car wouldn't start. The box they sold it to me in was kinda krinkled up (which I thought was odd), but the part was new and looked good. So I bought it. My daughter ended up being able to start her car a few minutes later (probably a loose wire or something). So I didn't need the relay. Didn't install it. Didn't do anything. It was still brand new in box. Tried to return it to the store (this was 20 MINUTES after buying it), and the guy said that it had been installed or looked used. So he would not take it back. Again, this was 20 MINUTES after I bought it. No oil, no grime, no scrapes, no dents, not even a scratch on it...because it didn't leave the box that I bought it in. I felt insulted and felt like I was being called a liar...as if I were trying to con them or something. Felt humiliated. All this over an overpriced $30 relay that I could find from any online vendor for $10-15. They destroyed our relationship and my confidence in ever buying from them again. After all these years and all the purchases that I made, I never want to go back. I will drive the extra five miles to Oreilly or just buy online at Rockauto or something. So just beware if you buy anything that you might even remotely ever need to return to the store. Don't expect them to kindly give your money back. They pulled this on me 20 MINUTES after purchase with a NEW IN BOX part and a VALID RECEIPT in hand. I would go so far as to say that you better triple-check the part before you even leave the store and make darn sure that it is the right part and that you will never need to return it, because they might pull this on you.

The manager is a jerk. One time i went in five minutes before they closed just to buy some washer…read morefluid and he would not stop reminding me that they were closing soon. I was literally waiting in line with the fluid in hand to pay and he was just next to me giving me my own personal countdown. And a few times I have asked to either borrow or have someone help me with the scan tool and again he's been a dick about it. One time he wouldn't even let his employee help me because they had been been there the night before to have my car scanned. And most of the people working there also treat you like your radioactive. They get annoyed if you ask for help finding parts, they are constantly on their phones or they just plain don't know anything about cars. To me that's an indication of bad management. It starts from te top up, managers set the tone for their staff and stores. If I could give less than a 1 star rating I would.

Came here today for parts for my horse trailer in order to rewire the lights. Andrew helped me and…read morewas truly wonderful. Very patient and even phoned a trailer company who had more parts than Napa. Very helpful. Thank you Andrew.

I love this auction. Great facility and the staff are super friendly. Always great deals and very…read morereasonable auction fees and post sale inspections. High line sales and banks, always good deal out there. Will be back