I love the service they were on time and our driver Khaleb is courteous and responsible driver.read more

I asked for a quote for a pick up and drop off and the guy asks me for my address then says the…read moretaxi will be at my home in 15 minutes and hangs up. WTF! I call back and tell him I an looking for a quote and he says with an attitude "what do you want?". At this point I said "no thank you" and hung up on him. Can't believe the rude service when you are in a service business.

Excellent service. Always on time, safe driving, clean cars. Mike is a great, courteous and…read morepleasant. We rely on Clairidge and are always sure they will be there for us.

Excellent service, friendly and competent. Our driver was waiting for us, and loaded and unloaded…read moreour heavy bags cheerfully. The ride home was marked by safe and considerate driving. The car was clean and fresh. Really can't recommend this service enough.

I had a very easy ride to the airport at 4:30am with John. Really attentive. Most importantly, he…read morewas on time at such an early hour. Highly recommend!!

Thank you John owner of Traveler's Taxi & Limo of Madison, NJ for delivery our Chick-fil-A catering…read moreorder yesterday to our frontline workers in the Respiratory Department at Overlook Medical Center. In addition to delivering the order, he also made a personal donation. John was prompt picking up the order which allowed for the food to be delivered warm and in time for lunch. Thank you John for your service! Thank you healthcare workers for your dedication during this pandemic! We love Traveler's Taxi & Limo! Carol

I requested a round-trip ride with a two-hour wait time. Jim was the driver. He arrived on time and…read morewas polite and helpful. The trip went very well.

Used this service for over a year and was happy. Vehicles and some of the drivers weren't the best…read moreor most professional, but were ok. Then on my last trip I didn't receive any confirmation the day before pickup. I reached out to them and it was obvious they didn't remember, so someone was assigned last minute. On my return from the airport I reached out the night before and no reply. Left me and my family stranded at EWR after a redeye flight. Still hasn't called with an explanation or apology. I will be taking my business elsewhere.

Yes don't drive to Houston Intercontinental. Be driven . Save money and headaches. Polite and…read morepunctual .

The mysterious Google algorithms aligned with my destination-minded stars on a fateful Thanksgiving…read moreEve. After researching various methods of transport from Montclair to Newark, I saw $$$ in my future. Fortunately, I had a feeling that a link to this shuttle service would promote great opportunity, so I decided to call. The price was right ($30 dollars for a one way trip or $50 round trip), and the pickup location was very convenient - right outside the Starbucks on Park St. The gentleman that runs this service is a sweet and personable. Though I was the only person on the shuttle at the time, he honored my appointment and delivered me promptly to Newark Airport. My only complaint is that the shuttle does not run after 6 at night. My late night cab ride home($60) would have covered the round-trip cost of this shuttle ($50).

Booked online , when I called for 2 days it was no answer. Then I booked with Verona car service …read more They cancelled on me the day before . Later found out that the company comes in 8 different names . Poor communication and not reliable.

Scheduled round trip car service to and from airport on a recent trip. Traveling with 8month old…read moreand needed a car seat. Trip to the airport was no problem. Driver picked us up early at our home and was courteous on the road. Spoke with same driver the day before we required return pick up from airport to home and was told do not worry about a delayed flight, that they would be tracking the flights arrival. I was told only to let them know if I changed flights/flight number for some reason. This conversation took place the day before we (myself and 8mo old son) were set to get picked up from the airport. As we landed (one hour late due to flight delay) I received 2 voicemails from driver saying he was at the airport waiting for us. Once was at our original pick up time and the other was 20 min later. I immediately called 3x and my call was not picked up. Texted, no response. Had husband call from his number, no response. I was stranded at airport with 8month old and no safe ride home (car seats are not easy to get in rented vehicles!) for over an hour trying to secure a new ride home.

That happened to my sister who was living nearby to that service, in 2010…read morewhen she needed taxi to get her to a hospital, they never showed up No explanation given to her. She had to wait on the front of the building, and couldn't go back and forth because she had a landline no cell phone.

As a Manager of a busy night spot, I often call car services for customers in need of a ride. Apolo…read moreTaxi has been the default car service myself, our bouncers and bartenders have utilized for customers. We have called Apolo Taxi hundreds of times over the past couple years. That is until April 15, 2015. I personally called Apolo for an in-town pickup. The dispatcher correctly repeated the address and business name to me. However, when I called 5 minutes past their ETA to follow up, the dispatcher assertively claimed that I told her a different address. Now it's one thing to HEAR a different and to be TOLD a different address. Was hoping this was an isolated incident due to her having a bad day, however, Apolo Taxi refused to send another driver after the dispatcher consulted with her boss. It was later brought to my attention that on at least three separate occasions, Apolo Taxi drivers picked up someone off the street instead of the customer we called for. So we have poor customer service from the dispatcher, subpar leadership from the person in charge, and drivers picking up the wrong people. One Star is more than Apolo Taxi deserves!

This is a pretty lousy cab company. Rates are cheaper than black and white, but as I frequently…read moreutilize taxi services - during the day and also at night - this one is only worthwhile if you are located in downtown Montclair. Many of the drivers are inept as far as providing fares outside of the immediate vicinity of this town. Maybe it's a problem the management has in providing said drivers with GPS-units....however, I don't think "Turtle Back Zoo" should require a navigation device. Especially for drivers.....you would think that this would be a pretty distinct landmark, yes? Apparently not. I live in a recognizable edifice, perhaps not distinguishable from its neighbors, but in an easily navigable neighborhood. Say, "Giotto" or "Jakes" or "The Office" or "Cop-Shop"....you get my drift, it's pretty easy to find. The amount of times I have had to go outside of my apartment and walk around my block in order to find the driver is a little ridiculous. But because they are so damn cheap, I keep going back for more, fully aware that the "ten minutes" the dispatcher tells me is usually closer to 20. In the words of Whitney....crack is whack.

I just moved to the area and scheduled a cab to take me to the airport. After 10 minutes of…read morewaiting, another cab drove past me by chance and i jumped in. It's inexcusable in this day and age for a cab company to be late. I recommend giving yourself ample time if you use these guys. Welcome to the burbs.

Wow. I am really surprised at the poor reviews. I did not check Yelp prior to booking this cab…read moreservice because our ride to Newark airport backed out at the last minute and I didn't have time to do a lot of research. I found 5 Star Taxi on a Google search and decided to take my chances.......they were awesome. 1. We had a 4:45 am pick up. The driver showed up at 4:35 am. 2. We were quoted a price of $39.00 and our final price was $43 after tolls and tax. 3. Our driver (we didn't ask his name but I know he was Turkish because we had a nice conversation with him and my husband and I were trying to guess his country of origin--I guessed Egypt, my husband correctly guessed Turkey) Well, our driver was friendly, courteous, carried all our luggage, and was a great driver. 4. Today, I received an email message from the owner asking for my feedback of my experience----so maybe he is truly trying to make an effort for better customer service. We have them booked for our pickup too, so hopefully, they will merit 5 stars for the return trip as well.. UPDATE on the pickup: We receive a phone call confirming our pick up the day before. Thanks! Our driver picks us up 2 minutes after we get our luggage off the carousel. My recommendation: Give this cab company another try! Don't necessarily believe all the bad reviews because we had a great experience.

I was looking for a good deal on a car/shuttle from Paramus to Newark Liberty Airport and this one…read morehad the cheapest advertised price of $45. Everything seemed very professional compared to car services I have used before. I got a phone call and e-mail confirmation. They make you provide a credit card number, but it is just to reserve the car and they don't charge it. The driver was prompt and arrived a little earlier than my pick-up time. However, when I got to the airport the actual fare was much more than I expected. The $45 did not include tax, tolls, or tip--which was stated on the website--but in the e-mail confirmation I was sent the tax was included and the total came out to $48.15. The driver charged me $68 when I arrived and when I asked him to break down the price he just estimated the charges and didn't seem sure of it. I'm not from the area, but $20 in tolls seems like too much to me (I could be wrong, but I think we only went through one toll booth). I had to catch my flight, so I didn't really have time to dispute, but I did follow up with an e-mail to the company. I got a response back just saying they would look into it, but that's as far as it went. If using this company, I would try to get an accurate quote or look up toll charges ahead of time.

changed their name from NA limo after one of their drivers ran my skull and eye over on Memorial…read moreDay 2016. They only gave me $15k after years of trauma and stress. Sick people. Thanks for giving me a Diffuse axonal TBI. Their lawyer died not too long ago. Thats just karma for telling me to shut up about what I experienced.

Don't know how they run a taxi business. Half the time they don't have a taxi available, even if…read moreyou try to schedule in advance!