We own a little house built in 1958 in Colonial Heights. Working on this old house inevitably…read moreproduces all sorts of fun challenges. We've used Colonial Plumbing & Heating twice now, and on BOTH occasions they were excellent. The first time was to clear a clogged drain in the bathtub. The second time was the big job that involved a full replacement of the bathtub fixtures. When I tell you they replaced everything, I mean everything. The mixer tap, cold and hot water supply lines, gaskets, retaining nuts, connectors, etc. The work was flawless and that's 100% due to Landon. His communication was excellent throughout the job. He first tried to fix the dripping faucet for us. When that wasn't possible, he communicated quickly with an updated quote and explanation of what was needed. The work was then completed in a thorough and efficient manner. There are still true professionals in this day and age. You want it fixed right the first time? Landon with Colonial Plumbing & Heating will get you straight.

Office personnel I spoke with on phone were incredibly polite and efficient. Service personnel knew…read morewhat they were doing and performed the service I requested (a part replacement where I supplied the part) in less than 30 minutes. I only wish I'd known up front that Colonial Plumbing does not charge by the hour. Shame on me for not asking. I was surprised at how expensive it was and was told "this is the lowest priced task order we have." $287.50 which did include the trip charge. So . . . as long as the work you need performed is worth at least that much to you then you should be good - especially if you also use them for HVAC service - in which case I think they knock 15% off the price of their plumbing work. For what it's worth: We were only having the cartridge replaced in our kitchen sink (I already had the new cartridge). Colonial tells me their rate to replace the entire faucet and sprayer is only $10 more, but it doesn't seem I can apply what I've already spent on the cartridge toward the labor to replace the entire faucet - which is not surprising, since it will be a separate trip/task. (The parts are being provided direct to me by Pfister under their lifetime warranty policy, so Colonial isn't involved with that).

The tech from Purewater Solutions arrived on time and was courteous!…read moreonce informed about the issue, the tech was able to correct the problem within 10-15 minutes tops! I also appreciated the quick response to my call as well as the quick turnaround time for securing an appointmen! I would definitely do business with Purewater Solutions in the future! Corinne Midlothia, VA.

They were quick, prompt and easy to work with. Went through Yelp to find a plumber to help secure a…read moretoilet and confirm no damage to the flooring. They made it out the next day the fixed the problem in less than an hour.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

The service went well, and my toilet is not running all the time. I did have a brand new float and…read morevalve still in the box but he could not get it to work so I was charged another hundred dollars for him to install the one he had on the truck.

The 9 Yards team did an amazing job. We have been dealing with clogs and smell issues related to…read moreour main drain line on and off for several years. The 9 Yards owner and team were very polite, friendly, and professional from the beginning to end of this project. They listened to my concerns, diagnosed the problem, took their time to come up with a solid plan and estimate, and got the job done. They replaced my whole main drain line and went above and beyond to keep the area clean. I highly recommend them.

I highly recommend 1-800-Plumber + Air. My air conditioner failed. They sent out a tech the next…read moreday who determined only a component had failed, not the entire unit. He was very pleasant, professional, and finished the job within two hours. The cost was very reasonable. I also called seven other AC repair companies. They all wanted a fee of up to $179 just for the tech to visit. None of them could send a tech as quickly and one company said they could send a tech in two weeks!

Great job! They were kind and quickly responsive. I appreciate the quality work, time and effort.read more

They did a great job in a timely manner. I will be recommending them to my friends.read more

Fast, knowledgeable, and kinda had a Mario and Luigi thing happening- in the best way…read more Super helpful and would definitely recommend.

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Request service for clogged toilet and water under the house. By the time he got here a day or two…read morelater the clogged had cleared on its own, he didn't have to fix the toilet inspected under the house and found that the washer drain pipe had rotted away said he couldn't fix on that same day and would be back. It's been about 3 weeks since that time anyway I was charged a100 dollars for the visit and he didn't do any work I have been calling and he doesn't answer so I would assume that my money is not green enough or he doesn't like to do work in my community if I could rate no stars I would

Trey Francis came to my house because I had a problem with water leaking from a pipe. He had to…read moreget some new parts for both sinks in my master bathroom.. He was very professional and got the work done. I had to get 2 new stoppers put I. Also. When he finished both sinks and no water was leaking at that time. He left and 2 hrs later I was in the bathroom and coukd hear a funny noise. Will he didn't get the sink to stop leaking. I've been putting cups under the faucet so it would get onto my floor. Too late.. I had to wait the entire weekend and Called 2 times yesterday and 3 times today. Still has not shown or even reaching out to me. Not good for business.. but he was do good and nice at first.. Please Trey come back a fix my sink. Patricia DiGiacomo

Based on Lake Gaston HVAC's stellar online reviews (and our personal preference for hiring smaller…read morecompanies whose owners are out there "in the trenches" doing the work), we reached out to owner Pat Borzi. Wow! He's the real deal: punctual, honest, everything done with integrity, and clear communication at every step of the maintenance and/or repair he's performing. What you've read in the company's overwhelmingly positive reviews was validated by our experience with Pat. We're confident Lake Gaston HVAC will earn your long-term loyalty. They've certainly earned ours.

I submitted a request for service to multiple providers and Lake Gaston HVAC was the only company…read moreto respond. I spoke directly with Mr. Pat, the owner of the company and he informed me up front what their labor rate was per hour and we set up a time for him to come look at my unit. He kept in constant communication with me and his son Dereck came to my home and had my air conditioning and my thermostat up and running in no time. They were both friendly, professional, and great at customer service and communication and my only regret is that I hadn't found this gem of a family-owned business sooner! I wouldn't call anyone else for my HVAC needs in the Lake Gaston/La Crosse area.