Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

My father has come to this doctor's office and was treated poorly and was left confused and…read morefrustrated. Nobody attended to him for a while and staff was rude

Beware that they will not refill your prescriptions until you have your blood work done. They will…read morenot tell you that. I called when my prescriptions were not sent in. The male who answered the phone said he would take care of it. He never called me back, and my prescriptions were not sent in. I requested to speak to a supervisor the next time I called. She answered the phone, laughed, laughed, laughed, and laughed. I wondered how long she would laugh, and I finally said hello, then she said hello. She was very condescending as if it was common knowledge that I wouldn't get my prescriptions until my blood work was done. I hung up after telling her I would never make another appointment. They did send in 3 of my 6 prescription but also a medication I haven't taken in years. I had told the Dr. Rodriguez that I no longer take that medication. So even when they sent them in, they were wrong. Why wouldn't Dr. Rodriguez, tell me about blood work before prescriptions. Why did the supervisor act like it was common knowledge when the male answering the phone didn't even know. Was it a secret?

I have had the pleasure of knowing Dr. Hewitt long before I became her patient because she took…read morecare of my very sick friend for years. She took such good care of him (I'd be by his hospital bed when she rounded) that when I kept getting sick weekly as a young 20 year old nurse...I decided to go see her. She diagnosed me with lupus right off the bat (unlike the rest). She managed my pretty severe flares over the years, referred me to other great doctors, and over all enhanced my quality of life. As a travel nurse...For the past 15 years I've had the pleasure of working with hundreds if not thousands of doctors...and Dr. Hewitt is one of the best. Her ability to diagnosis..and her real straight approach--combined with her true passion for making a human better is why I love her. She keeps everyone in my family in good health and I love her office staff. Ivy (her nurse practitioner) is smart, warm, and extremely knowledgeable while being warm and easy to talk to. People ask me how did you know you had lupus?? Dr. Hewitt that's how. The other doctors told my mom (my lupus symptoms started at age five) that I just had a different type of skin as a child...that my joint pain was growing pains...then in my teens and early adulthood I was told I was depressed (and I said I'm not sad at all I don't feel good)--the doctor prescribed antidepressants--Labeled as a hypochondriac...Unlike the four doctors in adolescence and childhood Dr. Hewitt told me "You can't fake strep, the flu, and a kidney infection"....and told me this is auto immune...tests came back all confirming she was way right...she has literally saved my life...So having the right primary care doctor is as important as picking out a spouse...for 16 years years I've been seeing Dr. Hewitt along with every person I care about...

I have been looking for a family doctor since I moved to Texas. I wanted my doctor to be close to…read morehome so I began my search online. Every fantastically rated Dr. is located in Houston which would mean I would have to drive over 35 min and even close to an hour to get to my appointment so that didn't work. Finally I started calling Drs in my area. I got so much run around. One Dr. required you to be a part of a membership and you had to pay 1500 a year to be their patient. About 2 others that were recommended by friends and neighbors were retired and others just didn't have the type of ratings I was looking for. So I found Dr. Hewitt's information. I called and made an appointment with Chris. She was so friendly and answered every question I asked. I am used to other offices sending email or phone reminders so when my appointment day came and I noticed I didn't get a reminder I decided to call the office. Chris let me know that the Dr. was out sick and my appointment would need to be rescheduled. this bothered me a bit because if I didn't call I would have left work and gotten there only to be rescheduled. Fortunately I called ahead so that was avoided. I was able to reschedule for that same week which was very convenient. I got to my appointment 5 minutes early and signed in. At first glance the outside of the office is not very well kept. Its actually a home that was converted into an office. The waiting room is a bit small but it was not crowded. There was a bit of a wait because some patients walked in because it was the day before New Years and the office was going to be closed. I was one of the last patients to be seen. My wait time was not that long. I probably waited about 1/2 hour. I have waited much longer at other appointments. The nurse assistants were very apologetic about my wait and were all very sweet. This made my wait bearable. Once I got into the room Dr. Hewitt came right in and got down to business. We spent a good hour just discussing any issues I may have had, she was very thorough with her explanations and made me feel completely at ease. The office atmosphere is totally casual and she is too but the lady knows her stuff. I felt at home with Dr. Hewitt. She didn't miss a thing. I like that she sat down and listened to me and I never felt rushed. I have been to other Dr appointments where I felt like I was an inconvenience. I was even able to bring in lab results I had gotten a month before to her and she was happy to go over them with me and addressed all my concerns. Thank Goodness I have no major medical issues but if I did I would feel comfortable with Dr. Hewitt as my physician. I look forward to my follow up appointments and recommend Dr. Hewitt for sure.

Dr. Cesario Castillo is a very well informed family physician. I have found that he knows far more…read morethan he says; he is patient and listens to his patients before speaking. Generally, his references for specialists are very good. His phlebotomists are always top notch. On the downside, his office staff is very hard to understand on the phone and are sometimes not very responsive.

Love Dr. Cesario Castillo, but his office staff is inept at best. I have a current Insurance card…read morethrough Memorial Hermann and he is listed as my primary care physician, but the staff said they called Memorial Hermann and he is not listed as my PCP. I then called and MH said that I was correct and that he was my PCP. Awful!

So I agree with the reviews on here that Dr. Horsefield is knowledgeable. I don't think that can be…read moreargued. What I don't appreciate is when medical practitioners get offended when you ask questions, or challenge theories when it comes to your own health. It is my body and my life, I think every patient should ask questions and challenge conventional theories. I have a thyroid issue. I am trying to find ways to heal it. I have been seeing Dr. Horsefield for maybe 5 years now, and have noticed passive aggressiveness before... but what I recently experienced is clearly unacceptable. I saw him for my regular annual appointment 3 months ago. My TSH levels were too high, so I got on some thyroid supplements and we retested about 6 weeks later. The results came in and the TSH levels were too low. I have since readjusted my medication and sent him an email politely asking if he could order the bloodwork to retest my levels so I can ensure i am now healthy and found the right balance. His response was callous. I have attached a photo with the passive aggressive response, where he makes it clear that he wont put the test in the system because he doesn't get paid for "answering emails, ordering tests, reviewing tests, communicating test results and maintenance of records" ..... REALLY? Aren't those tasks associated with being a doctor? I would be happy to pay him, for me it isn't about the money at all. In addition, clearly SOMEONE is getting paid when I order these lab tests because I'm charged thousands of dollars for them. All I need though is the bloodwork.... and he doesn't have availability for 2 months!?! I'm extremely disappointed that someone in the healthcare field is so much more concerned about their wallet than their patients health. Also if he wanted to charge me a processing fee that is fine, but his solution is clearly not in my best interest to wait 2 months and potentially do irreversible damage to my body.

I had an appointment for annual physical examination with Dr. Horsfield. I waited in the…read moreexamination room almost an hour. No one came in to check on me. I was frustrated and left. His assistant had the audacity to ask me if I wanted to rescheduled.

I'm so thankful for the help received from Victor and Provider Health Services in losing weight and…read morereaching my weight and health goals. I was frustrated and almost gave up after trying so many different options and diets to lose the 80 lbs that I had gained during the pandemic. Victor provided me the information and support I needed to lose the weight and, regain my energy and confidence back. I'm now back to being a lighter, healthier version of myself and I couldn't be happier. Looking for assistance in your weight loss journey ? Look no further, Provider Health Services will give you the tools you need to succeed.

From the owner: Our practice specializes in family medicine, addiction medicine, weight loss management,…read moreoccupational health, and men’s health, ensuring that our patients receive expert care tailored to their unique needs.

I came here because I've been scared to see a doctor for a long time due to judgement and what the…read moreoutcome would be. My mom has been seeing Dr. Kuo and swore by him so I decided to go. I was blatantly honest with him about everything I have been feeling. (Not to mention I actually thought his front desk girls were awesome and very welcoming). Waiting for judgement after telling him my poor habits, he could not have been cooler and more caring. He spent a very long time with me discussing options and recommendations. I felt super comfortable, and he acted like I must have been his only patient all day long (knew that wasn't true, waiting room had plenty of people). I recommend him for a caring and patient doc. Thanks Doc Kuo!

Dr. Kuo and his staff always treat me as if I'm family. Check in is very fast and Dr. Kuo takes the…read moretime to listen to all of my concerns and addresses them as if it was his own. I've never visited a doctor who actually took the time to have a conversation with you about different options while also keeping it light hearted enough to chit chat about other interest I had.

We chose Dr. McCain as our PCP for her close proximity to our house. She is the only provider in…read morethe office (no nurse or PA) so when she went on vacation for a week and her receptionist said she did not want to be bothered even though it was an emergency situation (needed an ortho referral for a broken bone), we knew it was time to switch providers. She left no one to help her patients- not even a different doctor nearby! Prior to this, her Quest Diag person who draws blood in office could not find my vein and was very unprofessional. And I have not been happy with how dismissive she was of some blood work numbers, so overall I would not recommend.

Wonderful doctor. She listens to you…read more That in itself is a reason to go there. I honestly cannot recommend her enough. I've seen my share of doctors in my 45 years and she is by far the best.

I have always had excellent service here. I saw Dr McCormack before we moved three years ago and we…read moreboth came back to him when we moved back. Even more special is that he remembered details about our lives even three years later, both medically and personally. It's hard to find primary care doctors who are engaged with you as a person and smart. Even morning labs were done quickly and efficiently. Never a long wait time for either. I feel well taken care of and my health is in good hands.

It's not surprising this clinic has such poor reviews the wait time is always long, the reception…read morestaff is unfriendly and the providers are constantly changing. All they care about is growing the office space and getting new patients not taking care of existing patients. Time for a new PCP!

The nurse practitioner who saw me the day I went in for bronchitis meds only prescribed me with…read morecough pills and albuterol inhaler. I wasn't feeling well enough to argue for antibiotics as all my life I have battled with this and this is the only thing that works. But because she did not hear enough on her stethoscope she only gave me a few pills and vapor can. I'm worse now. She had said I could call but now they say she's not there! They want me to come back in (more money for them) and be RE-TESTED. What test?? She never even took urine samples!!! They will do X-rays??? I don't need x-rays! I need antibiotics!! They cannot believe experience knows more than them. I'd rather go elsewhere than give incompetent folks my business anymore. They don't care or listen to the patient's history.

I needed to see a doctor yesterday as it turns out i have an upper respiratory infection…read more I was a walk in After filling out the registration on my phone I was brought in quickly Covid, Streph,and flu tests were given right away.....tech was very thorough and very nice Doctor came in to complete, i did not feel rushed Facility is very clean I would not hesitate to recommend in future