I will NEVER go back, but I am calling the employee about the condition of my arm. (see 2 photos?) that is my arm after leaving this place. She really jammed it in hard too.....I never had it hurt like that before. Does anyone have a work ethic? My insurance should not pay for this and,, I may need to see my primary doctor, because of a rash that is forming around the bruise, and it is itchy! read more

Clinical Laboratory Partners, LLC - post blood drawn on 5/19/14...now red itchy bumps are appearing all around the black bruise. - Laboratory Testing Near Me - Manchester, Connecticut

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This is the second time I have been here to have blood drawn. The waiting room is pristine and set up in a way where, though small, people are not piled atop one another. The phlebotomist on duty both times I visited was an absolute gem! She's kind, gregarious, and efficient. She's the type of person you wish you could just adopt into your family immediately, even after the needle part (which she's great at!). My only complaint is the wait time, as she seems to always be the only person there. She does her absolute best to get people in and out while still maintaining an excellent standard of care, but the wait would be significantly less if there were two staff members working. Totally not her fault. Overall, I highly recommend this location, as both of my experiences have been wonderful! read more

My husband had routine blood work drawn here and his arm ended up being horribly bruised. Please note the pictures posted above. My husband is by no means fragile. He is young and healthy with veins that resemble hoses. Speaking from a nursing perspective, it takes skill, or at least blatant disregard of standard venipuncture policy, to create a hematoma that spans a good majority of an arm. Normally, I'm incredibly sympathetic and understanding towards health care workers when glitches occur because it's human nature to make mistakes or meet obstacles such as attempting blood draws on someone who is a hard stick. However, my husband stated that the phlebotomist never explained what she was doing and literally just jabbed him abruptly without any warning. This behavior is completely unacceptable and is highly indicative of a lack of human compassion. If the phlebotomist had taken her time and followed standard procedure (which does not include coming at someone with a needle at a near 90 degree angle without warning), perhaps my husband's vein wouldn't have been blown, creating a large bruise and discomfort. read more

Clinical Laboratory Partners, LLC - Laboratory Testing Near Me - Manchester, Connecticut

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RUDE!! I recently had a discrepancy with my doctor's office with a bill I was sent and they had me call the lab just to get more information before I called them back. The woman who answered the phone was VERY rude. She was short with me and her tone from the initiation of the call made it obvious that she does not want to work there. At one point in the conversation she told me not to "tell her how to do her job" when all I was doing was trying to get information to bring back to my doctor. I recommend any physicians to stay away from CLP as they have absolutely no customer service. The woman who preformed my services was great, but the woman who answered my telephone call was horrid and that experience is enough for me to write a review. read more

This quest lab was excellent. Pleasant, fast, efficient, painless. Crystal was a great phlebotomy expert and experienced! read more

Clinical Laboratory Partners, LLC - Laboratory Testing Near Me - Manchester, Connecticut

Please please do not go go there. My blood was extracted by a lady called Crystal Martinez. Let me warn you she is extremely extremely rude to speak when she was pulling out my order forms. Then she took me for the blood work. My god!!! I cant tell how rough she was!!!. She dint instruct me before putting in the needle. It started hurting so bad since then that after having my blood drawn, I almost had tears because of the pain. I have blood work done frequently coz of thryoid from Quest/ Pro health. Never ever have i had any pain more than a prick!!! My GYN wanted certain test and this was sent to Clinical Labs. I swear I can never ever get my blood drawn from this lady and would advice Clinical Labs to check her credentials for the sake of customers!!!! Please please have her credentials checked.She can be a nightmare. read more

I had two appointments to have blood taken. Athough I'm sorry to hear about the experience of the other person, I have to say that my experience was good. I had a wonderful woman named Mayra. She was professional and polite. What I was really happy about it was the she found a vein that was not in the center of my arm where they usually do the poking. On the outer side of the arm, around where the muscle is and it meets the center of the arm, there is a really nice vein (for me anyway) and it's the first time that I never even felt the pinch. A good sample was drawn relatively quickly and painlessly. If I need blood drawn in the future, I'm going to remember this vein and ask them to use it. Many thanks to Mayra for her professionalism and for using this vein! John N. Manchester CT read more

The blood work I had done for my pregnancy was processed through Clinical Laboratory Partners, LLC. First, I had trouble getting an itemized bill from them. It just said I had blood work done, but it did not list the tests performed. It was a fight just to get the itemized bill. They tried to collect payment from me when my insurance had sent them full payment months prior. I sent them proof of this from my insurance company. I even had a conference call with their billing department and a representative from my insurance company. I thought I had resolved the issue, but they then sent it to a debt collector. All this over a bill my insurance already paid! I'm pretty sure that billing a patient and their insurance company for the full amount of the same service is ILLEGAL. It's been a nightmare to deal with these people. I wouldn't wish it upon my worst enemy. If you can, go elsewhere for blood work! read more