I came here five minutes early for my appointment and I was promptly seen. Everyone was super…read morefriendly and honestly for an office filled with women they were all super inviting. The vibes here are a 10/10 will never go back to LensCrafters again Honesty, I was super impressed with their up-to-date technology. I mean, I even got to see a photo of the inside of my eye and my optical nerve. How cool? As far as the eye doctor I believe this was my best experience at one. They had no issues giving me my prescription so I could buy glasses online as anyone will find that way is much more affordable. They do skin care services, which I was a little shocked by when I first heard of it, but I was pretty impressed with their procedures. I'm a big skincare girly so I really love when doctor's offices like this offer professional services.

Great experience at Eye Care Center of Colorado Springs, and with Dr. Mike Gitchel, and I would…read morerecommend them to anyone looking for high quality optometry in Colorado Springs. I was very pleased with the eye exam and the overall process. In addition to being an extremely knowledgeable practitioner, Dr. Gitchel is a very patient and thoughtful optometrist. His exam was very thorough and informative, and he was very patient and thorough in answering all of my questions. I could not be happier with my experience with Dr. Gitchel and Eye Care Center of Colorado Springs, and would recommend them to anyone needing and wanting a great optometrist in Colorado Springs.

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

They have the beautiful new office now. I have always seen Dr. McMullen but was able to get in…read morew/Dr. McKim a lot quicker this time. I love them both. They aren't rushed at all and take time to explain things. Also, loved everyone in the office. Anna is amazing at her job. The office manager was very helpful, too. I highly recommend them.

I had a possible eye issue and am new to the area and called to see if I could be seen right away…read more They made space for me and I was able to come in right away. The office is beautifully decorated with African art and gorgeous pictures of wild animals. The people at the desk were lovely- Dr Starr was great. A lovely experience and now I have a new local eye doctor!

Dr. Hendricks is amazing. He takes time to explain every detail…read more I had a problem and emailed him. He personally called me with the answer to my problem and even called in a prescription. There aren't many doctors who take that amount of care for their patients.

i had a new patient visit, and I have worked in the medical field for over 20 yrs retired now. The…read morestaff was standing around in the front desk area. Upon being called to back first time a sweet young lady called me. The second person to call me back was VERY RUDE she says go straight turn left go to the very last room. The staff was just RUDE no Hello's just stares. I initiated Hello's to them. Guess they treat all their patients that way cause their OLD. My son was looking for an ophthalmologist but this business caters to Aldery patients. Also the new pt visit was 2.5 hr. kinda ridiculous. The doctor just put things off like things happening with my eye as a matter of fact.

We have been coming here for three years. No complaints at all. This is an Ophthalmologist.....They…read morecheck for eye care, disease, and perform surgery. What someone on here did not realize, they do not have glasses or contact lenses!! That is an Optometrist!! Understand between the two. Do not Rate if you have no clue who you made an appointment! This clinic is excellent. They Answered all our questions and was very professional.

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Overall they are great. Getting my sunglasses has taken over 2 months now, though. My first…read moreappointment with them was last year. This year I went back to them for my annual check. Doctor and tech were great. Picked out some glasses that were paid for by my insurance. I looked into what it would cost for new sunglasses but it was too much (out of pocket for me) so I elected to get new lenses for the sunglasses that I got from them last year. 2 weeks later I got a call that both the new glasses and the sunglasses lenses were ready. Went in and the glasses were great but the sunglass lenses were definitely not the right size for my frames (even though they had the info for the correct frames). 3 weeks later the new lenses finally arrive. They left a voicemail that told me this and that I should make an appointment but that I could also wait for the lenses to be ready. I was not told that I could only get these lenses put into my frames Tues - Thurs (the person that can cut the lenses to size is only there on these days) so, since I was off on Friday, I went in. I was then told that that was why they said I needed an appointment (but skipped over the part where they also said I could wait). So, I made an appointment for the following Tuesday. On Tuesday I went in for my appointment, gave them the frames and told them I would wait (they told me 30 to 45 minutes). 45 minutes later they brought out my sunglasses with the new lenses. I was then told that the lenses have some scratches around the edges and they were going to order new lenses again so I can have "perfect" lenses. They will call and then I will have to go through this process all over again. If the timeframe is the same as it was for the lenses I currently have, it will be at least 3 weeks before I get the final (hopefully) lenses. If that is the case, it will have taken 2.5 months just to get lenses. Each time I went in to get my lenses, I was given a token apology that never seemed sincere. In fact, one of them apologized in a way that made it sound like they were apologizing for me making a mistake (for not making an appointment as they suggested even though I was given the option to wait and never told why I needed an appointment). I know mistakes happen but they aren't even trying to make it up to me in anyway (like offering any sort of refund since they made the mistake a couple of times now). I am definitely frustrated and will consider changing providers next year.

I was referred here by Broadmoor Urgent Care when the doctor couldn't find the object in my eye…read more Although they were technically closed, Dr Bauer opened his office for me. (Late Friday afternoon.) He took a thorough look and said the abrasion on my eye would eventually heal, but prescribed an ointment. Now it's the next day and I feel 100% better. I could barely see out of my right eye yesterday. Dr Bauer has a wonderful "bedside manner", was patient and kind. I highly recommend him, and would definitely go again.

Dr. Bauer was simply amazing and found a significant eye condition that could lead to blindness for…read moreme if he had not found it. I have a chronic detached retina due to severe nearsightedness. I did not know that as a person with severe nearsightedness that I would be at a much higher risk of retinal detachment, and that I needed to keep a very close eye on my eye health, as no doctor has ever told me before. I go in regularly because my vision keeps getting worse over the years so I have just gone in to update my glasses prescription over the years to different places, even one just this past year, but had not been offered or urged to get retinal imaging even though I have severe nearsightedness. THANK GOD Dr. Bauer's office requires retinal imaging at a common eye prescription appointment because I may not have known I needed it, since my vision has been normal besides needing an updated glasses prescription. He looked at my retinal images and immediately noticed that something was very wrong and helped make me an appointment with a retinal specialist right away, he literally texted the retina specialist my imaging when I was there in the chair. I don't have a very good prospect for my eye, and will likely require complex surgery, because I had never been told that I needed to have retinal imaging every year. I wish I had seen Dr. Bauer much earlier, as he would have caught my retinal detachment much sooner and my surgery outcome would be much better. But I am thankful he found it now. Overall I am so grateful for Dr. Bauer, he may have saved me from going blind. He was very smart and knowledgeable, kind, and even funny! He has a great bedside manner, which matters a lot to me since I have significant anxiety, especially around medical issues. Make sure to take care of your eyes and get them checked, Dr. Bauer is a great doctor to go to. THANK YOU!

Recently saw Dr. Mortensen. Very knowledgeable and patient physician. Takes time to explain the…read moreissues. His support staff is well-trained and also able to answer questions. I recommend this practice and Dr. M.

Will say you are covered by all your insurances; I even have a voice message from their billing…read moredepartment saying so. Then they charge for additional services not covered by insurances. AVOID EYE ASSOCIATES and PINNACLE SURGERY CENTER... very unscrupulous billing practices for cataract patients, go elsewhere, and leave their doctors as they condone the practices.

I am Dallas, TX based but discovered I had an eye infection upon arrival in Colorado Springs just…read morebefore Christmas Eve. I called Abba early on Christmas Eve Eve and they were able to sneak me in same day for an appointment. I saw Dr. Douglas Kim who was thorough, informative and very forthcoming about the infection and what I needed to do to resolve it. They called in an rx for me at Walgreens on the west side at Uintah Gardens. Walgreens was unable to fill the rx due to a stock outage so I called Abba and they were able to immediately call King Soopers in the same complex which DID have stock. Abba went out of their way to ensure I had the rx before the holiday and I am so grateful to them! I went for a follow up today with Dr. Kim and he gave me another thorough exam and feedback. I'll follow up with my local optometrist in Dallas next week after 5 more days of medicated eye drops. Abba was easy to work with, their staff was incredibly welcoming and helpful, and I am so grateful I found this location for future needs while visiting family. Great experience and highly recommend!

The staff and optometrist were amazing!!! Everyone made me feel special and heard. I didn't feel…read morerushed during exam or while picking out glasses.

My husband and I had our eyes checked on the 18th of March at this vision center because we like…read morethe excellent service they provide. Their employees are friendly and they do a great job checking our eyes to see if our prescription has changed.

Chapel Hills Vision Clinic was recommended because of their thorough knowledge with both transition…read morelenses and Ray Ban Metas. My initial review was not complete. I did wait for nearly 30 minutes, but it was soooo worth it! Once it was my turn, they took the absolute best care of me. These ladies know exactly what they are doing, the entire office knew exactly what they can and cannot do with these glasses. Their expertise saved me hundreds of dollars. I got prescription transition lenses for My Rayban Meta 1's. Emily was fabulous, she would not bill me until she had an exact price and even worked to resolve some challenges with my insurance. Best part, she called me the next day exactly when she said she would.

Super nice & knowledgeable!!! Great Staff!…read moreWe've had several good visits with our family of 7, with Kara Fedders, OD. Absolutely worth scheduling an appointment with, except don't put high hopes on Walmart Supercenter showing any understanding towards your vision needs. I would advise, Don't even step foot in that store, keep to the nice friendly atmosphere of the office. Made that mistake yesterday, in seeking glasses in Walmart Vision Center and was treated rather rudely. Since my insurance didn't cover the cost there, no care as to any feelings towards the 3 broken frames, we'd been trying to replace for my children. Follow in my footsteps and take her awesome prescription elsewhere! 8th Street Walmart Vision Center, will be a disappointment. Driving all the way from Cripple Creek, I'd have to say that going a little further down the road, will be worth keeping such a visit, in remaining positive. Unfortunately, this whole experience in trying to obtain proper eye care, for me, didn't end very pleasant at all, which has resulted in keeping our business from that particular property in the future. But don't allow our bad experience, sway you from getting any services done here. Kara Fedders,OD, Eye Care Center & Walmart's Vision Center are conducted separately when it comes to business, please don't twist the two of them together.

Dr. Peters is incredibly thorough and knowledgeable. She has excellent customer service skills and…read moreI will definitely return again.