I go to Dr Garwood every year. Jesus is usually the one that helps me with my glasses and contacts…read more Everyone has always gone out of their way to be helpful. The two of them are amazing. I have some unique challenges because I got the short end of the gene pool stick when it comes to my eyes. Dr Garwood has come up with genius solutions for me. I love them. I would give them 10 stars if I could.

This is the second review I am making for this establishment. They consistently give new reason to…read morenot use them for contacts, frames and/or lenses. I do think the optometrists do a fine job, and I think the prescriptions they give are at least correct. Which is great considering what they want to charge people for contacts and frames/lenses. Unfortunately, that's where the positive review ends. The main reason I cannot recommend Abba is their inconsistent and unreasonable pricing for lenses. It feels very sketchy and unprofessional, especially for a medical establishment -- as if the prices are set arbitrarily by a broker rather than based on the actual product. I can get basic plastic lenses with anti-glare anywhere else for around $80 or less per pair. At Abba, I was quoted $240 for one pair of the exact same basic lenses. That is absurd. It genuinely feels like they absorb whatever funds they see available from insurance and inflate the pricing accordingly, instead of charging a fair, standard rate for the product. It comes across as highly unscrupulous. My insurance benefits aren't "free money" -- I pay for my coverage and expect it to be applied appropriately to my medical needs.

Wow--what a stellar team you have in your eyeglasses center. I had the pleasure of working with…read moreAngela, Ann, and Emily on three separate occasions, and each of them was professional, knowledgeable, and genuinely kind. As someone who has never worn glasses before--and starting out with progressives--I was a bit apprehensive. However, they each took the time to put me at ease, sharing their experience and guidance on how to adjust, read, and see comfortably. Their support made all the difference. If I could give them each a bonus, I absolutely would! Great job, ladies--I truly appreciate your help and look forward to working with you again in the future. Thank you, Maria

I saw Natalie at the North office to help me pick out my new frames. sh was so nice and patient and…read moreI chose the first 2 frames she picked. she is kind, patient and know what she is doing. I am pleased and will definitely recommend her any time. Thank you Natalie for being so patient and listening to me. Sheryl Pyle

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

BEWARE!!!!! Worst…read morepolicies, worst customer service, lazy staff, horrible selection , anything but helpful, rude. Need I say more? Encourage you to go elsewhere!!

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Overall they are great. Getting my sunglasses has taken over 2 months now, though. My first…read moreappointment with them was last year. This year I went back to them for my annual check. Doctor and tech were great. Picked out some glasses that were paid for by my insurance. I looked into what it would cost for new sunglasses but it was too much (out of pocket for me) so I elected to get new lenses for the sunglasses that I got from them last year. 2 weeks later I got a call that both the new glasses and the sunglasses lenses were ready. Went in and the glasses were great but the sunglass lenses were definitely not the right size for my frames (even though they had the info for the correct frames). 3 weeks later the new lenses finally arrive. They left a voicemail that told me this and that I should make an appointment but that I could also wait for the lenses to be ready. I was not told that I could only get these lenses put into my frames Tues - Thurs (the person that can cut the lenses to size is only there on these days) so, since I was off on Friday, I went in. I was then told that that was why they said I needed an appointment (but skipped over the part where they also said I could wait). So, I made an appointment for the following Tuesday. On Tuesday I went in for my appointment, gave them the frames and told them I would wait (they told me 30 to 45 minutes). 45 minutes later they brought out my sunglasses with the new lenses. I was then told that the lenses have some scratches around the edges and they were going to order new lenses again so I can have "perfect" lenses. They will call and then I will have to go through this process all over again. If the timeframe is the same as it was for the lenses I currently have, it will be at least 3 weeks before I get the final (hopefully) lenses. If that is the case, it will have taken 2.5 months just to get lenses. Each time I went in to get my lenses, I was given a token apology that never seemed sincere. In fact, one of them apologized in a way that made it sound like they were apologizing for me making a mistake (for not making an appointment as they suggested even though I was given the option to wait and never told why I needed an appointment). I know mistakes happen but they aren't even trying to make it up to me in anyway (like offering any sort of refund since they made the mistake a couple of times now). I am definitely frustrated and will consider changing providers next year.

This place will take you for every penny they can squeeze out of your pocket…read more Three separate instances now where they charged me for something never mentioned/agreed to in advance: 1) Had an eye exam with them in 2022 where I did not have any insurance. They quoted me roughly $100 for the exam. They perform said exam. I go to pay on my way out and they charged me around $180 (IIRC). When I asked about the additional charge, they stated that the original price didn't include fitting/measuring my eyes. I ended up having to pay the full amount in order to receive my prescription. 2) Went in to renew my prescription via another exam, this time with insurance. Because of the first exam, I asked both over the phone and in person upon arrival to confirm my out the door cost. In every instance they stated I would pay $0 and it was fully covered. Again, when I went to pay on my way put, they tacked on the same charge they did the first time for the eye fitment. Would not provide prescription without full payment. Confronted them about the charge not being aforementioned and they removed a small amount somehow, but still charged me. 3) I called in today to ask about a pair of FREE get-my-by's until my contact order arrives. They stated they typically charge a $25 'transfer fee' for that. I then asked again if they could offer a pair for free. The lady on the phone said 'let me check if we even have them in stock and if I can do that for you'. She comes back and says she does have a pair if I want to come pick them up. I say ok. Drive in and yet again she goes to charge me $25. I reminded her that when I called in, I asked for a free pair and that's what I thought I was coming for. She went to 'go check' with someone else if they could do that, then came back and still charged me. I will not be returning to this place. They like to coerce people into paying for things that were never mentioned, let alone agreed upon until you go to leave.

Ok, first you gotta know I avoid any business that doesn't have good customer service. This…read morebusiness has exceptional customer service. I have had similar glasses, new each year, and decided to change to a different brand. When it didn't feel right, my wife mentioned it in passing. They sorted it and got me in glasses that worked. I know it wasn't easy, I know they didn't have to, I know that I will be a forever customer. You like doctors that listen? You like staff that cares? You like Ridgeview Optometry. Full stop.

Please see my Yelp review posted again here but make your own decision:…read more "Not sure what is going on over there but Alpine has changed from when I went there February '21. Different faces mostly but attitude was obvious. Staff too young and badly in need of social skills. The ophthalmologist iced the cake as to rudeness. Rude, distant, and downright insulting -- said "go see Dr. Haas or doctor somebody else` if I needed "hand holding" Told me he was 'done" when I asked about scheduling a 3 month checkup since I have cataracts forming. Told me "what for ?'. When I tried to explain I wanted to ride herd on the problem to monitor the situation and decide how soon I might need surgery he said "it's up to you if you want to walk around in a fog forever." -- he told me "I don't do anything when there are cataracts" as if I had no right to set out my own health progress. Told me he was not liable if I fell (I am disabled but trying) once I stepped outside . Then he said "be careful until you're out of the parking lot -- I am liable if you fall until then." I left angry and insulted. My wife will not use them now. People better remember that patients are not a nuisance or an interruption -- Patients ARE THE REASON THEY HAVE JOBS. I don't care if you like my jokes and casual demeanor, and I do not care if you are having a bad day because I am not and I will never have a healthy, pain free day ever so put a smile on and be happy to see me or go flip burgers. They can have a good day -- ill patients cannot. If all of that means "hand holding" then so be it in his world but it is called being professional and compassionate in the rest of the world. Stray pets receive gentler and concerned care." Read less

The front office staff are nice and getting an appointment was easy but Dr Arbaugh is not friendly…read more He always seemed annoyed and in a rush. When my contact lens prescription went from toric to sphere he commented how it was good for me but bad for him because my contacts would be cheaper. I found that to be an odd statement.

22 Jun 26 visited this store and picked out a frame for my new prescription I got after having my…read moreeyes checked. They have such a large selection of frames that I took my time picking a frame that I really liked. Got excellent service at this eye frame place.

great service. They went the extra mile or two or three. Replaced a broken frame for me even…read morethough it was just out of warranty. Thank you.

I have been going to Dr. Sherwood for 2 yearly eye exams. I have nothing but a great review…read moreregarding here and her assistant, John....she is pleasant and gives a great exam, contacts are perfect strength...as a plus she is super great about letting you try out a few samples before you decide what you want to purchase as contacts are not cheap....she's friendly and a great OD...I'm a lifer there. Jennifer W

I love Dr. Sherwood!! She is very personable and kind and explains things in a lot of detail. I…read morenever felt like she rushes through the appointments and she is very thorough in assessing your vision. I've always jumped around to different optometrists and went to whoever worked where I bought my glasses but now I will only go to Dr. Sherwood. She's wonderful. Also John, her assistant, is great too -- he's super nice and was very helpful when I wanted to try contacts for the first time. I highly recommend this office!

Wonderful doctor! Had strabismus surgery earlier this year and even though I was having second…read morethoughts when I woke up, the next day I was very glad I had it done. Dr. Carlson spends a lot of time telling you about the surgery and what to expect-not many doctors are this thorough. The surgery was a success and I highly recommend her to any one who is looking to have it done.

From the owner: Ophthalmology - Board Certified Cataract Surgeon Pediatric…read moreOphthalmology - Fellowship Trained in Children's eye disease

Everyone was pleasant and professional, especially Kris Tyler who did an outstanding job helping me…read moreselect a practicle frame for fit function and style. Doctor Harrison was very thorough and good. Ray S

Tried to find a place close that could adjust a pair of glasses. Sign said it was there. Went…read moreinside and couldn't find the correct place. It's an office complex. Wound up leaving.